The mechanics were very nice. They placed seat cover on my driver seat. The tyres repalcement were quick. The mechanic shared the torque value to me because I did not know the torque when I put my spa... もっと見る
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レビュアーのコメントを見てみましょう
I’ve been going to Micheldever for over 10 years and I have always appreciated the professionalism and speed at which they function. Truly great service, prices are very competitive and you can bo... もっと見る
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Good booking system online, excellent availability for appointments, good choice for tyres. On arrival, reception, booking, fitting very good, and I found tracking / wheel alignment by far the best I... もっと見る
企業が回答しました
Very quick and easy to book online, I did an 8am booking and the staff were very efficient and I was told what time my booking was likely to finish and it was more or less the right time, I had a pa... もっと見る
企業が回答しました
企業情報
当該企業による記述
COVID-19 Update & FAQs Buy Online
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Micheldever Station, Winchester, SO21 3AP, Winchester, Hampshire, 英国
- 01962 774437
4.4
優良
3316件のレビュー
顧客にレビューを依頼しています
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Waited ages
I had an appointment at 10 am to have one tyre fitted. Arrived at 9.55 and eventually left at 11.35!! Price was good but one hour and thirty minutes to have one tyre fitted. I won’t be using Protyre again
2026年7月29日
Protyre Autocare - Micheldever Station からの回答
Dear John Norton,
Thank you for your feedback. We are very sorry to hear about the extended wait time you experienced. We have passed your feedback onto management to look into. We are always striving to improve our service efficiency.
If you have any questions or for any other assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk
Best regards,
Eddie
Customer Care - Protyre
Good price, long queue
The price was good but I booked an 11am appointment but wasn't seen until 50 minutes later due to a big queue with people that hadn't booked.
2026年8月5日
Protyre Autocare - Micheldever Station からの回答
Dear Mr Boulter,
Thank you for your feedback . We are sorry to hear that your recent visit to our Micheldever Station branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Great service, help and friendly
Went out of thier way to squeeze me in, even when running close toward closing time. Much appreciated.
2026年8月5日
Protyre Autocare - Micheldever Station からの回答
Hello James,
We would like to thank you for sharing your feedback regarding the service you received at our Micheldever Station branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Annoyingly Slow with a booked appointment
Paid online for the tires and wheel alignment and was given appointment time of 10:30 and was told on the email to be there in good time. I arrived at least 15 mins early. At 10:55 (25 mins after the appointment that they told me to be on time for) I reached the front of the queue at the tires, I was then directed to go around and join the queue for the Wheel Alignment ! Once done the cars that were behind me were then in front. When the car was ready I asked the chap on reception why it had happened and he said "don't know" and looked back down at his screen.
2026年7月31日
Protyre Autocare - Micheldever Station からの回答
Dear Tony,
Thank you for your feedback . We are sorry to hear that your recent visit to our Micheldever Station branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Protyre Autocare - Micheldever Station からの回答
Hello Mr Nicholls,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Micheldever Station からの回答
Hello Daniel,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Micheldever Station からの回答
Hello Siomenoja,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very slow service
Very slow service, was there for about 90 minutes to replace one tyre, not busy plenty of tyre fitters in attendance but seemed to be sitting around chatting. Took 20mins to check what the torque setting was for the wheel bolts!!.Have been coming here for 30 years but maybe not anymore.
2026年7月30日
Protyre Autocare - Micheldever Station からの回答
Dear Simon Smart,
Thank you for taking the time to share your feedback in regard to your recent experience at our Micheldever Station branch.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Have been going to Micheldever services…
Have been going to Micheldever services for many years and always excellent, professional care from engineers who know their job and keep me informed . I trust their advice and the work they carry out on my car.
2026年8月3日
Protyre Autocare - Micheldever Station からの回答
Hello Mrs Patricia Etches,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever branch.
Best regards,
Eddie
Customer Care - Protyre
Protyre Autocare - Micheldever Station からの回答
Hello Richard,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
All the members of staff were helpful &…
All the members of staff were helpful & I was sorted quickly &sent on my way with a repaired tyre
2026年8月3日
2 hours wait to have two rear tyres…
2 hours wait to have two rear tyres fitted to a standard Honda car, which were pre- ordered and paid for. Appointment booked for 1pm but nothing done for an hour.
Tyres fitted correctly and well balanced but the delay was excessive.
Whilst there, a customer said to a staff member in front of me, ‘what’s happened to this place, it used to be cheap and quick’
The staff member replied ‘that’s what you get when Management put people on minimum wage’.
Micheldever tyres has a great stock but the staff are worked hard.
2026年8月3日
Protyre Autocare - Micheldever Station からの回答
Dear Stephen Ennew ,
Thank you for your feedback . We are sorry to hear that your recent visit to our Micheldever Station branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Protyre Autocare - Micheldever Station からの回答
Hello Robin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Extremely helpful quick and and…
Extremely helpful quick and and efficient. Took car early for MoT - 2 tyres fixed then. MoT showed other two needed new - done; and new number plate produced within the hour. Tom and colleagues much to be commended.
2026年7月27日
Protyre Autocare - Micheldever Station からの回答
Dear Hugh Sandars,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the efficient service you received from the team at our Micheldever Station branch.
we will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Had my alignment done
Had my alignment done
Service was brilliant, i took my road car in and let the guy doing the alignment know i intended to take the car to the track. The setup was really good thanks to the technician that did the work. on previous track days i had destroyed my tyres but now they sit flat on the track. Thank you Micheldever, ill definitely be back
2026年7月25日
Protyre Autocare - Micheldever Station からの回答
Hello,
We are so pleased to hear that our alignment service has made such a positive difference for your track days! It's wonderful to know that your tyres are now performing optimally, sitting flat on the track, and that our technician's expertise contributed to this excellent setup. We truly appreciate your kind words and look forward to welcoming you back in the future.
Best regards,
Eddie
Customer Care - Protyre
Declining service
I always deal with this company as it does good work for my vehicle and my motorcycle. regretably they will not work on motorcycle tyres anymore. They seemed short of competent staff. told a few had left because of poor pay. I find this sad, always had good service in the past.
2026年7月24日
usual high quality and friendly service
2026年7月29日
Protyre Autocare - Micheldever Station からの回答
Hello Phil,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre removed a nail…
Protyre was able to remove the nail from my CRV tyre and repaired it while I waited. Excellent service!
2026年7月29日
Protyre Autocare - Micheldever Station からの回答
Hello Julia,
We would like to thank you for sharing your feedback regarding the service you received at our Micheldever Station branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Micheldever Station からの回答
Hello Mr Swatheridge,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I booked, paid on the website.
I booked on the website, choose my tyres and time slot. Great price. But booking a slot made no difference, which I thought it would. I was on site for 1hr 45 mins. Joined the que which was only 3 cars but still had to take my turn even after booking a time slot. I was under the impression that doing it all on the website would have made it a quick turnaround as it was a Tuesday. A bit disappointed as my family and myself have used Micheldever Tyrs since they started with their small shed next to the pub back in the 70s.
2026年7月21日
Protyre Autocare - Micheldever Station からの回答
Dear Mr Kerby,
Thank you for taking the time to share your feedback. We really appreciate it.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
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