Protyre Autocare - Newark レビュー 

357
•
TrustScore 5段階評価の4.5

4.7

96 Northgate, NG24 1HF Newark, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Really friendly service with a person based on reception rather than fitters covering the role Good prices via web page and excellent price for 4 wheel alignment (over 50% cheaper than near by co... もっと見る

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5つ星のうち3の評価

took vehicle for mot booked in at a certain time was still there 2 hours later was never told the machine had broken down and waiting for parts

企業が回答しました

5つ星のうち5の評価

friendly staff - nice clean and bright waiting room with free coffee! prices are about the same as everyone else. it was good that i found somewhere to get reasonable quality trailer tyres. the bookin... もっと見る

企業が回答しました

5つ星のうち5の評価

I had a tyre that kept losing pressure and they removed the tyre cleaned up the rim and refitted tyre at no charge excellent service thank you

企業が回答しました


企業情報

  1. タイヤ専門店
  2. ・
  3. カー バッテリー販売店
  4. ハイヤー サービス
  5. ブレーキ専門店
  6. ホイール アライメント サービス
  7. 車検場

当該企業による記述

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

連絡先

4.7

優良

TrustScore 5段階評価の4.5

357件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.7

すべてのレビュー

(357)

過去12か月のレビュー数: 33,081件

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5つ星のうち5の評価

Pulled in at 09.00 hours with a…

Pulled in at 09.00 hours with a puncture on the way to a meeting 100 plus miles away
Got me straight on the ramp and underway in less than half hour
Thank you

2026年9月30日
Protyre Autocare - Newark ロゴ

Protyre Autocare - Newark からの回答

Hello Phil,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

First class service for a puncture…

First class service for a puncture repair. Fitted us in within a couple of hours calling. Friendly helpful service and good value. Recommended!

2026年9月30日
Protyre Autocare - Newark ロゴ

Protyre Autocare - Newark からの回答

Hello Mr Hopewell​,

We would like to thank you for sharing your feedback regarding the service you received at our Newark branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Quick and edficient

Quick and edficient

2026年9月30日
Protyre Autocare - Newark ロゴ

Protyre Autocare - Newark からの回答

Hello Adrian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Customer service

Customer service , price

2026年9月23日
Protyre Autocare - Newark ロゴ

Protyre Autocare - Newark からの回答

Hello Paul,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Good experie ce

Staff were dutiful and happy. Had alignment done twoce with them and both times very happy with the level of work. Car drives as it should now. Will use them for these works in future.

2026年9月23日
Protyre Autocare - Newark ロゴ

Protyre Autocare - Newark からの回答

Hello Kris,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

New tyres for my Freelander

I had 4 new Mazzini tyres fitted to my Freelander and Protyre were great.

The tyres were fitted and we got a call a lot faster than expected.

Excellent service and great tyres.

Many thanks.

2026年9月23日
Protyre Autocare - Newark ロゴ

Protyre Autocare - Newark からの回答

Hello Martyn,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Helpful and constructive information

Helpful and constructive information

2026年9月16日
Protyre Autocare - Newark ロゴ

Protyre Autocare - Newark からの回答

Hello Gerald,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Great service from the staff at Pro…

Great service from the staff at Pro Tyre.

2026年9月16日
Protyre Autocare - Newark ロゴ

Protyre Autocare - Newark からの回答

Hello Mr Shiels,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Fast efficient friendly service.

Fast efficient friendly service.

2026年9月3日
Protyre Autocare - Newark ロゴ

Protyre Autocare - Newark からの回答

Hello Shannon,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価
Protyre Autocare - Newark ロゴ

Protyre Autocare - Newark からの回答

Hello Jez,

Thank you very much for leaving us this 5-star review. We always try to ensure our products and customer service are the best they can be for all our customers, and we are delighted to hear that you are happy with the efficient service you received from the team at Newark. We appreciate your business and hope to see you again in the future.

Best regards,
Eddie
Customer Care - Protyre

5つ星のうち3の評価

My Car was booked in for 11/30 I was…

My Car was booked in for 11/30 I was told it would be completed in 1Hour Ieft the car and had to Walk around Newark, On my return at 12/30 the car was still on the Forecourt untouched,I went into the office to get an explanation I was informed it would be completed in 30minutes,40minutes the work was complete, I was given a £20 Discount off my Bill,I would hope the next time I need Protyre it will be a Better experience as I have used this company many times before,Yours Sincerely Richard Lodder.

2026年9月7日
Protyre Autocare - Newark ロゴ

Protyre Autocare - Newark からの回答

Dear Richard Lodder,

Thank you for notifying us of your concerns. We are sorry to hear that your recent visit to our Newark branch has not been a positive one for you on this occasion.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

5つ星のうち5の評価

Very quick and efficient service

Very quick and efficient service. I had a blowout of the A1 last Thursday and rang in the afternoon to order a replacement tyre which arrived next morning and was changed for the new one and I was on my way again by 10 am.

2026年8月28日
Protyre Autocare - Newark ロゴ

Protyre Autocare - Newark からの回答

Hello Glynis,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Appointment was on time and the job…

Appointment was on time and the job done quickly. Good advice given regarding other tyres.

2026年9月2日
Protyre Autocare - Newark ロゴ

Protyre Autocare - Newark からの回答

Hello Mr Harrison​,

We would like to thank you for sharing your feedback regarding the service you received at our Newark branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Excellent

Excellent - so quick and kind with my littles! We were almost unable to go on our trip and they sorted us out ASPA at a great price

2026年8月28日
Protyre Autocare - Newark ロゴ

Protyre Autocare - Newark からの回答

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Newark branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Very easy to deal with

Very easy to deal with! Fast, good service when needed most!

2026年9月2日
Protyre Autocare - Newark ロゴ

Protyre Autocare - Newark からの回答

Hello Alex,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Great service at a very good price

Great service at a very good price

2026年9月2日
Protyre Autocare - Newark ロゴ

Protyre Autocare - Newark からの回答

Dear ANDREW OHAGAN,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.

we will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

5つ星のうち5の評価

The staff where efficient and very…

The staff where efficient and very helpful

2026年8月31日
Protyre Autocare - Newark ロゴ

Protyre Autocare - Newark からの回答

Hello Jean,

Thank you very much for leaving us this 5-star review.

We always try to ensure our customer service is the best it can be for all our customers, so we are delighted to hear that you are happy with the service you received from the team at Newark.

We appreciate your business and hope to see you again.

Best regards,
Eddie
Customer Care - Protyre

5つ星のうち5の評価

Very quick Work all my tyres were put…

Very quick Work all my tyres were put on in less than an hour and a half time schedule But I have not received my invoice

2026年8月24日
Protyre Autocare - Newark ロゴ

Protyre Autocare - Newark からの回答

Hello Andrew​,

We would like to thank you for sharing your feedback regarding the service you received at our Newark branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Best in Newark

Staff, service, price and overall experience cannot be beaten in Newark in my opinion. Thank you guys. Refurbished office deserves a mention, worth every penny to brighten the place up.

2026年8月24日
Protyre Autocare - Newark ロゴ

Protyre Autocare - Newark からの回答

Hello Ian,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち1の評価

Poor customer communication

Booked in advance date and time for two tyres fitting. Called to check on fitting day to make sure all ok. Apparently tyres not in stock. No one rang to let me know.
"Couldn't find your number to call you." That's odd as you had all my details when ordering.

2026年8月20日
自発的なレビュー
Protyre Autocare - Newark ロゴ

Protyre Autocare - Newark からの回答

Dear Rob Sprigg,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

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