Solved my problem there and then. Matching my previous price for 2 tyres and fitted them. Allowing me reduced downtime and the ability to earn money. Extremely helpful chap in the office.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Plenty of parking space on arrival. Greeted by a happy friendly team. Customer service is fantastic overall MOT done really quick I try and use Alder Hills centre for my MOT’s It is definitel... もっと見る
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A kind gentleman guided me to where i should park my car and to see the reception staff. Very friendly " lady" at reception was extremely attentive and helpful. A very happy nice attitude. Car MOT wa... もっと見る
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The manager was very proactive at checking every unusual sound, and not just attending to the more minor work that had been booked in. Thus he insured that the car was safe to drive to the other side... もっと見る
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企業情報
Protyre Autocare - Poole Barter Road について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Unit 1-2 Alder Hills Trading P, Barter Road, BH12 4BJ, Poole, Dorset, 英国
- 01202 722433
4.5
優良
1272件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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Car off road due to seized brakes
Car off road due to seized brakes. Protyre Poole replaced rear discs calipers pads bearings and brake fluid change. Very professional and friendly service I was very pleased and would recommend them.
2026年6月22日
Protyre Autocare - Poole Barter Road からの回答
Hello John,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
This company is a joke
This company is a joke happened last year let down again. No MOT tester no phone call. Can you come back another day. Why are companies aloud to trade.This company i
2026年7月1日
Protyre Autocare - Poole Barter Road からの回答
Dear John G,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Excellent and friendly service
Excellent and friendly service. MOT or Aircon regass - no issues.
2026年7月1日
Protyre Autocare - Poole Barter Road からの回答
Hello Mr Falkiewicz,
Thank you for your fantastic 5-star review! We are so pleased to hear that you consistently receive excellent and friendly service from our team at Poole Barter Road, whether it's for an MOT or an aircon regas. We appreciate your custom and look forward to assisting you again.
Best regards,
Eddie
Customer Care - Protyre
MOT promptly done
MOT promptly done. No problems, except I was told they would email my certificate and report which did not arrive. Had to phone to be told I would find it on the Gov website instead. Fine now I know where to find it.
2026年7月1日
They did my mot and service and the…
They did my mot and service and the staff was brilliant e e. Though they were busy, they still had time to keep me updated all the way through.
2026年6月26日
Protyre Autocare - Poole Barter Road からの回答
Hello Mrs Tracey Boxall,
We truly appreciate your wonderful feedback!
We are delighted to hear that our in centre team provided brilliant service and kept you updated throughout your MOT and service,
Thank you for your custom.
Best regards,
Eddie
Customer Care - Protyre
Well done pro tyre
Well done pro tyre, so far you've always done a great job servicing / tyres / MOT. Keep it going. , many thanks
2026年6月29日
Protyre Autocare - Poole Barter Road からの回答
Hello Mr Hinkley,
We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
MOT complete
I had an MOT, the booking process was straight forward. The team were very knowledgeable and helpful. Both Cara and Toby were extremely helpful and professional. Went above and beyond in order to get me back on the road. I really appreciate the efforts made to keep me informed and keeping costs within my budget
2026年6月29日
Protyre Autocare - Poole Barter Road からの回答
Hello Mr Hollister,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Booked in for an MOT
Booked in for an MOT. Carla at reception was super helpful. Made me aware of an issue that wouldn't have come up in the MOT but needed doing urgently. She also went above and beyond assisting with how I could resolve the issue. Really good service and much more than she needed to do. I wish more places were like this, caring for their customers. I'll be going back for sure. Highly recommend
2026年5月26日
自発的なレビュー
Protyre Autocare - Poole Barter Road からの回答
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Wheel alignment
Firstly i booked a front wheel alignment as the website did not offer full 4 wheel alignment option i arrived early but due to being busy my car did not go in until 30mins later. the work was carried out efficiently and the young lad was happy to show me the results i was then informed my car required a rear wheel alignment but could not be carried out at the time due to time restrictions.
2026年6月19日
Protyre Autocare - Poole Barter Road からの回答
Dear David Carnell,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
brilliant receptionist
The young lady at reception was outstanding both on the phone and in person. Clear, comprehensible and pleasant. The speed of service was excellent.
2026年6月19日
Protyre Autocare - Poole Barter Road からの回答
Dear Ian Scott,
We are so glad to hear about your positive experience with our team and the speed of our service at our Poole Barter Road branch.
Thank you for sharing your kind words.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Protyre Autocare - Poole Barter Road からの回答
Hello Liz,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service at a good price
Great service at a good price. Always professional and friendly.
2026年6月17日
Protyre Autocare - Poole Barter Road からの回答
Hello Sue,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
You did what you said you would do
You did what you said you would do, at a price that I consider value for money.
Thank you
2026年6月15日
Protyre Autocare - Poole Barter Road からの回答
Dear MR S HEATLEY,
We are so glad to hear we met your expectations and provided great value at our Poole Barter Road branch.
Thank you for your wonderful feedback!
We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer care - Protyre
Good service
Good service. Average prices, staff polite, professional, would recommend company
2026年6月4日
Protyre Autocare - Poole Barter Road からの回答
Hello Peter,
We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
The process was all very professional.
The process was all very professional.
The man on reception was excellent.
2026年6月5日
Protyre Autocare - Poole Barter Road からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service and good value.
2026年6月3日
Had my cars aircon regased
Had my cars aircon regased, was in and out in 45 mins, really good service
2026年6月3日
Friendly staff, Highly recommended
This wasn't my first time using their service, and once again everything went smoothly. They were friendly, quick, and reliable throughout the whole process. Very happy with the service and would definitely recommend them.
2026年5月27日
Very reasonably priced
Very reasonably priced, the staff were friendly, knowledgeable and explained in detail what had been done to my car.
2026年5月25日
Quick turnaround
I only needed the front wheels balancing and a air con recharge. The staff were very accommodating and the service was excellent
All taken care of in under an hour Would highly recommend
2026年5月25日
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