This was an excellent experience from my call to them, a quick check and assessment of what the car needed and the job fitted in early the following day. Nothing was too much trouble Such a super... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Very pleasant, friendly and helpful staff.A comfortable place to wait - a free coffee machine and a WC provided. Great value for money too sign up for special offers.
企業が回答しました
Job completed on time; competitive pricing and friendly staff. However, I needed to replace a couple of plastic clips holding the wheel arch trim and lower engine tray, as they were missing.
Excellent and friendly communication from staff. Timely work carried out. Good value for money and easy to book the work. Nice room to wait in. My child liked watching the cars on camera. Would have b... もっと見る
企業が回答しました
企業情報
Protyre Autocare - Poulton について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Blackpool Old Road, Poulton, FY3 7LX, Poulton, Lancashire, 英国
- 01253 885121
4.7
優良
1189件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service and very polite and…
Excellent service and very polite and trustworthy and a fair price .
2026年11月2日
Protyre Autocare - Poulton からの回答
Hello Colin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very pleasant
Very pleasant, friendly and helpful staff.A comfortable place to wait - a free coffee machine and a WC provided. Great value for money too sign up for special offers.
2026年10月26日
Protyre Autocare - Poulton からの回答
Hello Mel,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Poulton からの回答
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent as always
2026年10月28日
Protyre Autocare - Poulton からの回答
Hello Mr McCumiskey,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
This was an excellent experience from…
This was an excellent experience from my call to them, a quick check and assessment of what the car needed and the job fitted in early the following day.
Nothing was too much trouble
Such a superb service, thank you
I have already recommended you twice !
2026年10月28日
Protyre Autocare - Poulton からの回答
Hello Helen,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
As always great service best price…
As always great service best price reliable advice Thanks guys 5🌟
2026年10月26日
Protyre Autocare - Poulton からの回答
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always friendly staff and manager
Always friendly staff and manager. Even when they are short-staffed, they still deliver.
2026年10月21日
Protyre Autocare - Poulton からの回答
Hello Graham,
We would like to thank you for sharing your feedback regarding the service you received at our Poulton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Poulton からの回答
Hello Mrs Clark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service/price and really pleasant…
Great service/price and really pleasant staff. My go-to garage from now on.
2026年10月21日
Protyre Autocare - Poulton からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Poulton からの回答
Hello Julie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly,polite and helpful
Friendly,polite and helpful , no matter how busy they are, it's always excellent service
2026年10月14日
Protyre Autocare - Poulton からの回答
Hello Julia,
We would like to thank you for sharing your feedback regarding the service you received at our Poulton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Another great job by protyre will…
Another great job by protyre will always be first choice!
2026年10月5日
Protyre Autocare - Poulton からの回答
Hello Alix,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Really helpful and polite staff
Really helpful and polite staff, transparency throughout all work completed.
Fair pricing for all work carried out
2026年10月15日
自発的なレビュー
Protyre Autocare - Poulton からの回答
Hello Mark,
We would like to thank you for sharing your feedback regarding the service you received at our Poulton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Had a great experience at protyre…
Had a great experience at protyre ordered my tyre and tracking online which made it quick and easy to book in and pay and on the day turned up and had tyre fitter and tracking done on time plus they did a check on the tyres and brakes that gave me a good idea of times for next changes and had a good crack with the lads def using them again
2026年10月14日
Protyre Autocare - Poulton からの回答
Hello Andrew,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
⭐⭐ Disappointing experience on this occasion
I’ve generally found Protyre to be pretty good in the past. They’ve usually been thorough, kept me informed and highlighted any issues with the cars they’ve looked after, which is why this recent experience with my daughter’s Fiat 500 has been disappointing.
The car failed its MOT on an excessive oil leak, with the tester attributing a large puddle of oil underneath the car to the Fiat. However, we have had no oil on our driveway at all, either before or since the MOT, despite being told that the oil had been topped up.
There was also a failure for the handbrake, which had already been repaired/replaced at the previous MOT, raising questions about why this has become an issue again.
On top of this, several corrosion advisories were recorded for components including the front and rear springs, front subframe, connection arms and rear axle. None of these issues were highlighted at the previous MOT, which naturally leaves me wondering how much deterioration has occurred in the meantime and whether these concerns could have been identified earlier.
To make matters worse, I was told that someone would get back to me with a quote for the necessary repairs, but I’m still waiting.
I appreciate that businesses can experience staffing shortages, and I’ve since learned that the branch is currently without a manager and is short-staffed. I have some sympathy with the pressures that creates, but communication with customers is still important, particularly when a vehicle has failed its MOT and the owner is left unsure about the extent and cost of the work required.
I haven’t lost faith in Protyre as a whole, as my previous experiences have generally been positive. However, this visit has left me disappointed and with several unanswered questions. I hope the branch can improve its communication and provide some clarity on the findings and the outstanding repair quotation.
2026年10月8日
Protyre Autocare - Poulton からの回答
Dear Dave H ,
Thank you for your feedback . We are sorry to hear that your recent visit to our Poulton branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Staff was nice but i need to go back…
Staff was nice but i need to go back and sort my time to fit the rear tyre as my order was missing the day scheduled and they just fitted just the front tyres. It was hassle for me because that was the only day i’m off.
2026年10月14日
Protyre Autocare - Poulton からの回答
Dear Rex,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Great guys
Great guys, good job, with no hassle and to top it off a free coffee, what’s not to love 5 stars
2026年10月14日
Protyre Autocare - Poulton からの回答
Hello Simon,
We would like to thank you for sharing your feedback regarding the service you received at our Poulton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Professional and honest
The staff are professional but the main thing is their honesty. Customer service is excellent. I will be using them again for sure.
2026年10月13日
自発的なレビュー
Protyre Autocare - Poulton からの回答
Hello Kevin,
We would like to thank you for sharing your feedback regarding the service you received at our Poulton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Kevin is always ready to help no matter…
Kevin is always ready to help no matter what, I only work with him. I will not take my cars anywhere else.
2026年10月12日
Protyre Autocare - Poulton からの回答
Hello Toinette,
We would like to thank you for sharing your feedback regarding the service you received at our Poulton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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