Thoughtful caring staff -I was given a time when they could do my repair, they were very prompt and the repair was carried out in the stated time
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Needed tyre replaced due to Pot Hole puncture on virtually new tyre. Fitted in set of 4 just months previously. Not a stocked brand or size, and wanted to keep same all round. Ordered online for av... もっと見る
I went for a (reduced price) aircon regas and the guys at Ripley gave my car a thorough examination. They pointed out a few things and I got booked in for a couple of days later on Spring Bank Holida... もっと見る
Efficient The service was speedy, but upon arrival to collect car to mechanics were just out the front smoking, the younger lad then said he couldn't complete the full job as there was a issue wit... もっと見る
企業が回答しました
企業情報
Protyre Autocare - Ripley について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
5/7 Derby Road, DE5 3EA, Ripley, 英国
- 01773 847130
4.6
優良
345件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Tyres were a good price
Tyres were a good price. The fitting was done on time and efficiently. An inspection was done as part of the fitting process. They identified that the inflation aerosol was out of date and they had replacements in stock.
2026年1月21日
Really good lads....very helpful &…
Really good lads....very helpful & knowledgeable.
Will definitely use again and recommend to others.
2026年1月14日
Delivered as promised…
Sourced the tyres overnight and fitted them at the appointment time the next morning. Very satisfied.
2025年11月26日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Best service
Chris and crew were very helpful and polite. Nothing was too much trouble. Keep up the good work that you do. Will definitely be using their services again.
2025年11月26日
Protyre Autocare - Ripley からの回答
Dear Yvonne Hutsby-Bird,
We appreciate you taking the time to share your positive experience you had with our team at our Ripley branch.
We're happy to hear that our team was helpful and accommodating.
We look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Great price, prompt fitting 5*
Provided the best price around the area, were able to fit the tyres the same day. Promptly fitted both tyres and drove away happy. Staff were all polite and friendly too.
2025年11月13日
Protyre Autocare - Ripley からの回答
Hello Wendy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ripley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very professional service offered
Very professional service offered, job requested was carried out at a very fair price, a check was carried out and further work was recommended but this did not feel pushed in anyway which was refreshing! Would definitley recommend!
2025年11月5日
Great price and fitted me in the next…
Great price and fitted me in the next day. Checked car over and didn’t try to charge me for extras.
2025年10月29日
Protyre Autocare - Ripley からの回答
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Ripley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
2025年10月29日
Staff are really friendly and helpful
Staff are really friendly and helpful. I’m nervous of dealing with people and I would recommend selecta tyre ripley, all the ones I saw were nice.
2025年10月21日
自発的なレビュー
Protyre Autocare - Ripley からの回答
Dear Geoff Cliff
We're happy to hear that our team at our Ripley branch made you feel comfortable and provided a positive experience.
We appreciate your recommendation and thank you for your kind words.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care- Protyre
Prompt fitting
Prompt fitting, with a useful report on the condition of the other tyres. Would use again
2025年10月15日
Protyre Autocare - Ripley からの回答
Hello Matt,
We would like to thank you for sharing your feedback regarding the service you received at our Ripley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very friendly staff
Very friendly staff. Reasonably priced. Explained what was needed and also printed data detailing problem. Excellent customer service.
2025年9月23日
Protyre Autocare - Ripley からの回答
Dear Gillian Rix,
We appreciate you taking the time to share your positive experience you had at our Ripley branch .
We're happy to hear that you found our staff friendly and our prices reasonable. We're also glad the team provided clear explanations and data.
We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre
Protyre Autocare - Ripley からの回答
Dear lesley ford,
We are happy to hear that you received excellent customer service from our team at our Ripley branch .
Thank you for your positive feedback; it means a lot to us.
We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre
Easy to book a TPM valve service
Easy to book a TPM valve service. Staff were very friendly and helpful. Garage rang me after dropping the car off to check it was a valve replacement rather than a sensor replacement which I was most grateful for. Highly recommend. Thank you.
2025年9月24日
Had tyres checked told 2 new front ones…
Had tyres checked told 2 new front ones and they will be here the next day. So booked in a time turned up only to be wrong and told the wrong tyres had arrived. Booked another appointment arrived asked if the tyres was at the garage told yes only be rung 15 minutes later to be told actually they haven't arrived. You did go and get some from another garage but obviously made me wait longer than expected. So no not a good experience.
2025年9月22日
Protyre Autocare - Ripley からの回答
Dear John,
Thank you for bringing this to our attention and we are sorry to hear that this happened.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
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