Super team , great communication and prices when you pre book on line. Excellent customer service and car was ready before due collection time with a full breakdown verbally and written on work carrie... もっと見る
企業が回答しました
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レビュアーのコメントを見てみましょう
Reliable and trustworthy. They charged a fair price, conducted themselves professionally and did exactly what they said they would. They didn't look for additional work and treated me with respect.
企業が回答しました
I booked in for a battery check Thursday night, took it in 8.30 Friday morning and the battery was checked and changed before 12. I have been going to Southam Tyres for a couple of years now and won't... もっと見る
企業が回答しました
Have been using ProTyre Southam for last 3 years for my MOT, Service and other repairs. Honest Garage, Explain everything clearly and charge accordingly.
企業が回答しました
企業情報
Protyre Autocare - Southam について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Southam Drive, Southam, CV47 0RB, Southam, Warwickshire, 英国
- 01926 813510
4.7
優良
1247件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Unhelpful Poor Service from ProTyre Southam
Had a puncture today & needed a new tyre - Removed the wheel from the car & took it to ProTyre Southam as they had a tyre in stock. I arrived at 09:15 only to be told that they wouldn't be able to fit a tyre until tomorrow. I explained to the Manager that I was supposed to be going away today. He said you can leave it with us but couldn't say when it would be done. I said I can wait for it, the manager said 'No, you can't wait for it' - I am an ex tyre fitter & fit & balance to a clean loose wheel would take around 15 mins tops. There was only one other customer there & there wasn't much going on in the workshop with one guy standing around doing nothing - Had he wanted to help the so called manager could easily have sorted this for me but decided to be awkward about it. So I left in disgust! Welldone ProTyre, tops for poor customer service.!! - I managed to find a small independent place that couldn't do enough to help & got it sorted. As always the little guys beat the big guys when it comes to customer service.
2026年8月31日
自発的なレビュー
Protyre Autocare - Southam からの回答
Dear Nick Ward,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Super team
Super team , great communication and prices when you pre book on line. Excellent customer service and car was ready before due collection time with a full breakdown verbally and written on work carried out.
2026年5月25日
Protyre Autocare - Southam からの回答
Hello Miss Van Niekerk,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Southam branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reliable and trustworthy.
Reliable and trustworthy.
They charged a fair price, conducted themselves professionally and did exactly what they said they would. They didn't look for additional work and treated me with respect.
2026年8月24日
Protyre Autocare - Southam からの回答
Hello Mrs Jones,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Southam branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Southam からの回答
Hello Mr Jackson,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southam branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always super helpful and explain things…
Always super helpful and explain things in an easy to understand way. They are also always on time so they just make everything easy.
2026年8月26日
Protyre Autocare - Southam からの回答
Hello Emily,
Thank you for sharing your positive feedback regarding the service you received.
We take customer service very seriously and want all of our customers to receive excellent service at all times, and we are delighted that the team at Southam have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Great Service
I booked in for a battery check Thursday night, took it in 8.30 Friday morning and the battery was checked and changed before 12. I have been going to Southam Tyres for a couple of years now and won't go anywhere else. Great service every time and everyone is always happy to help with questions or advice.
2026年8月21日
Protyre Autocare - Southam からの回答
Hello Lindsey,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Southam branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly customer service.
Good customer service. Able to book for next day. New tyre quickly fitted.
2026年8月21日
Protyre Autocare - Southam からの回答
Hello Georgina,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southam branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service for my annual Car Service!
2026年8月19日
Protyre Autocare - Southam からの回答
Hello James,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southam branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Honest Garage - Great Service
Have been using ProTyre Southam for last 3 years for my MOT, Service and other repairs.
Honest Garage, Explain everything clearly and charge accordingly.
2026年8月21日
Protyre Autocare - Southam からの回答
Hello Ishtiaq,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you Southam happy with the service you received from the team at our XXXX branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service and good value!
2026年8月19日
Protyre Autocare - Southam からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southam branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Being told vehicle had MOT
Being told vehicle had passed MOT, everything is good see you next time, to get into car and read certificate to find it had actually failed. Going back inside for clarification to be told , oh sorry no it failed, sorry about that! Not impressed.
2026年8月19日
Protyre Autocare - Southam からの回答
Dear Customer,
Thank you for bringing this to our attention and we sincerely apologise for the miscommunication regarding your vehicle's MOT result. We understand how frustrating this experience must have been. We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you
Best regards,
Eddie
Customer Care - Protyre
The booking was easy and the service on…
The booking was easy and the service on the day was very good
2026年8月13日
Protyre Autocare - Southam からの回答
Hello Cameron,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southam branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
efficent staff made the whole process…
efficent staff made the whole process easy and very cost effective - will use again for all my motoring needs
2026年8月12日
Protyre Autocare - Southam からの回答
Hello Mark,
We would like to thank you for sharing your feedback regarding the service you received at our Southam branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Everything!
2026年8月12日
Protyre Autocare - Southam からの回答
Hello Keith,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southam branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Thank you for your efficient service
Thank you for your efficient service, guidance and excellent work. Much appreciated!
2026年8月10日
Protyre Autocare - Southam からの回答
Hello Max,
We would like to thank you for sharing your feedback regarding the service you received at our Southam branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Really good service
Really good service. Aircon recharge at very short notice. Clearly explained processes and potential issues and costs
2026年7月31日
Protyre Autocare - Southam からの回答
Dear Andrew,
We are delighted to hear that you are happy with the service you received at our Southam branch.
We always strive to clearly explain processes, potential issues, and costs to our customers.
Thank you for your positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Protyre Autocare - Southam からの回答
Hello Deborah,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southam branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Car MOT
Booked an MOT online a few weeks before. Lots of slots available. Took the car in on the day. Test done while I waited. All sorted within an hour at a reasonable price.
2026年7月21日
Protyre Autocare - Southam からの回答
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Southam branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great prompt and professional service…
Great prompt and professional service with honest friendly advice.
2026年7月24日
Protyre Autocare - Southam からの回答
Hello Mr Barton,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southam branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Efficient and polite service always
2026年7月20日
Protyre Autocare - Southam からの回答
Hello Toni,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southam branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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