My son visited with our little granddaughters and had long journey home to Winchester. The tyre had faulty stem valve which Porsche said they had fixed but hadn't and were closed for weekend. It was a... もっと見る
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Protyre checked my car within a couple of days of me calling them. They repaired the fault and I was able to collect my car after 3 or 4 hours. They were able to check and repair at least 3 weeks soo... もっと見る
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Really helpful team, been taking my car there for years. Recent visit, even though booked in took well over an hour longer due to shortage of staff, they barely had time for a quick bite to eat !
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First time MOT and Service with them, usually go to main dealership .. Experience here excellent, really thorough ..my car, touch wood, running better than it has in ages . Thank you
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企業情報
Protyre Autocare - Stockport について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Newbridge Lane, Stockport, SK1 2NX, Stockport, Cheshire, 英国
- 0161 4803867
4.7
優良
2531件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Needed a tyre replacement
Needed a tyre replacement. Phoned in the monastery seen in afternoon. Very helpful, friendly and professional
2026年11月1日
Protyre Autocare - Stockport からの回答
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Stockport branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Lifesaver
My son visited with our little granddaughters and had long journey home to Winchester. The tyre had faulty stem valve which Porsche said they had fixed but hadn't and were closed for weekend. It was a busy Saturday, Protyre in Wilmslow were helpful but directed me to Stockport branch as they had correct part. They fitted the part at a fraction of price Porsche charged. Amazing service and potential lifesaver.
2026年11月4日
Protyre Autocare - Stockport からの回答
Hello Ian,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Garage is efficient and the staff are…
Garage is efficient and the staff are knowledgeable always pleasent and polite.
2026年11月2日
I have been going to protyre for a long…
I have been going to protyre for a long time as do all my family i have always had a good experiance with them and always do a great job 👍
2026年11月2日
Protyre Autocare - Stockport からの回答
Hello Amanda,
We would like to thank you for sharing your feedback regarding the service you received at our Stockport branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Good Car Service as ever but completed…
Good Car Service as ever but completed 105 minutes late. Protyre had mechanical problems, they were unavoidable but would have messaged me in advance to say they running appointments behind schrdule
2026年10月28日
Protyre Autocare - Stockport からの回答
Dear Mr Cavanagh ,
Thank you for your feedback.
We are pleased to hear that you were happy with the service provided by our team. However, we are sorry to learn that your vehicle was completed significantly later than expected.
We understand how frustrating delays can be, particularly when you are relying on your vehicle. While we appreciate that unexpected mechanical issues can arise, we also understand your comments regarding communication and keeping customers informed of any impact on appointment times.
Your feedback has been shared with the management team at our branch for review, and they will take your comments on board to help improve the customer experience going forward.
We apologise for any inconvenience caused and appreciate you taking the time to bring this to our attention.
Kind regards,
Kayleigh
Customer Care - Protyre
Good service and job well done
Good service and job well done. I had MOT which failed on worn rear tyres. Went back next day for tyres and retest. Later find the tyres were £20 each cheaper from Asda which ironically would have included free fitting at the same garage.. My bad for not checking really...😏
2026年11月2日
Protyre Autocare - Stockport からの回答
Dear Mr T Maddocks,
Thank you for taking the time to share your feedback regarding your recent MOT and tyre purchase.
We are pleased to hear that you received good service and that the work was completed well. We always aim to provide competitive pricing and value for our customers, so your comments regarding this have been shared with our management team to review.
If you have any questions or for any other assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk
Best regards,
Eddie
Customer Care - Protyre
The Protyre Stockport Team
The guys at Protyre Stockport always do a great job!
I took my Fiesta in yesterday for what I thought would be a new tyre, but they managed to repair it for £30.00
2026年10月31日
自発的なレビュー
Protyre Autocare - Stockport からの回答
Hello Timothy,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great company,very good prices
Great company,very good prices! And fitted 4 tyres to my conbo van before i we nt to London. No problems 👍
2026年10月30日
The best service around.
Protyre Stockport are always so friendly and efficient. I called in while I was passing last Saturday just to get booked in for the following week and they fitted me in for one tyre there and then. Very happy with them indeed. Always my go to place.
2026年10月17日
Protyre Autocare - Stockport からの回答
Hello Mr Torr,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre checked my car within a couple…
Protyre checked my car within a couple of days of me calling them. They repaired the fault and I was able to collect my car after 3 or 4 hours.
They were able to check and repair at least 3 weeks sooner than the main dealership and the overall cost was much less than the dealership wanted for just carrying out a diagnostic check. Great service.
2026年10月15日
Protyre Autocare - Stockport からの回答
Hello John,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Helped me sort my puncture same day…
Helped me sort my puncture same day excellent service
2026年10月21日
Protyre Autocare - Stockport からの回答
Hello Claire,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Really helpful team
Really helpful team, been taking my car there for years. Recent visit, even though booked in took well over an hour longer due to shortage of staff, they barely had time for a quick bite to eat !
2026年10月21日
Protyre Autocare - Stockport からの回答
Hello Alison,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The job was done quickly
The job was done quickly. The assistant at the reception counter (a young lady) was very pleasant. Thank you.
2026年10月21日
Protyre Autocare - Stockport からの回答
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Stockport branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Stockport からの回答
Hello Mrs Bridge,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Polite receptionist and service with a smileprompt service.
Polite receptionist and prompt service.
2026年10月19日
Protyre Autocare - Stockport からの回答
Hello Helene,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Something has gone seriously wrong
Something has gone seriously wrong at protyre Stockport.
I took my car in for it's mot on Tuesday the 13th of October 26.
I waited and waited, then decided to approach the desk and ask whether my car was ready, I was rudely informed that it had failed because of a coolant leak, and then no more explanation or comment was given by the staff.
When I arrived and parked my vehicle at protyre the car was running perfectly with no leaks
When I got into my vehicle after the rude interaction I found that there was a warning on my dash saying coolant level low.
So obviously whilst my vehicle was having the mot carried out it had developed a coolant leak.
I stopped on the way home and topped up the coolant, on arriving home I discovered that the thermostat housing had given up the ghost.
What really annoyed and disappointed me was the lack of interaction from the mot personnel or the rest of the team.
If this had been the protyre team from 18 months/two years ago this would have gone very differently with a lot more support from the old staff that are no longer there.
It used to be a pleasure to visit protyre Stockport because you we're treated with respect and informed of anything that was happening with your vehicle , and the team we're more than happy to help.
2026年10月13日
自発的なレビュー
Protyre Autocare - Stockport からの回答
Dear David Williams,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Protyre Autocare - Stockport からの回答
Dear Barry Taylor,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
I had another excellent experience with…
I had another excellent experience with Protyre Stockport , I hit a prominent curb stone with the nearside front wheel and damaged the new tyre they had fitted the previous week ! They replaced the tyre and realigned the tracking with excellent service .
2026年10月9日
Protyre Autocare - Stockport からの回答
Hello Linda,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Truly professional from start to finish…
Truly professional from start to finish and always helpful if you have a query
2026年10月14日
Protyre Autocare - Stockport からの回答
Hello Angelina,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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