The staff were polite, friendly and helpful but the wait for a booked single tyre change was too long. The excuse given was we only have one tyre fitter was not acceptable.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I was very satisfied with the guys on shop floor. I had a problem with my car and itvwas sorted very quickly and professionally. I would your establishment
企業が回答しました
I used a Groupon voucher for aircon regas and the whole process was easy and straightforward. The booking process over the phone was easy, the staff are very friendly and happy to give advice and shar... もっと見る
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Easy online booking service , prior to a call on deciding which of two tyre makes to choose . Glad I did knowledge is king I would have chose the wrong one ! Booked two new front /valves & tracking (d... もっと見る
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企業情報
Protyre Autocare - Swadlincote について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Hearthcote Road, Swadlincote, DE11 9DS, Swadlincote, Derbyshire �, 英国
- 01283 221288
4.7
優良
1088件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent customer service
Excellent customer service and honest staff did not over charge and solved the issues identified promptly. Definitely recommend to anyone who needs their vehicle maintained. Easily able to book as well over phone.
2025年6月18日
Protyre Autocare - Swadlincote からの回答
Hello Faizan,
We're really happy to hear about the excellent customer service and honest advice you received. It's great to know the issues were solved promptly and you found booking over the phone easy.
Thank you for your recommendation!
Kindest regards,
Georgia
Customer Care - Protyre
Easy to book
Easy to book, Friendly staff.
Andrew really went the extra mile and looked after me.
quickly done and no pressure.
would definitely recommend
2025年6月23日
Protyre Autocare - Swadlincote からの回答
Hello Lydia,
We're happy to hear that your booking was easy and our staff were friendly! We appreciate your recommendation and are so glad you were well looked after and felt no pressure.
Kindest regards,
Georgia
Customer Care - Protyre
I always find your staff friendly
I always find your staff friendly and very helpful. You should have put air con. in your new office. It was very
hot waiting in there. I would not like to work in there full time.
2025年6月10日
I have always used Protyre
I have always used Protyre, I can order and book online, or I can pop in and ask for advice. They are always helpful and friendly.
2025年6月18日
MOT £10 discount
Edit - Carl from Protyre has very kindly contacted me today and refunded the cost of my MOT as a goodwill gesture for the oversight on my original bill.
No quibbles, no issues. Very much appreciated 🙂
I mentioned that i had an MOT £10 discount code emailed to me but couldnt book online as the site didnt work properly. Said dont worry we’ll sort that. Never did get that £10 discount. Didnt notice until later as had unexpected additions already added to my bill.
2025年6月13日
Protyre Autocare - Swadlincote からの回答
Dear Donna,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Swadlincote branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Good duys did everything well
They did it on time and quickly,and the communication was polite.I liked it
2025年6月11日
Great customer service will definitely…
Great customer service will definitely be back Chris thanks mate 👍 👌 😀
2025年6月11日
Purchased 2 tyres which were fitted…
Purchased 2 tyres which were fitted quickly and all the staff were very friendly.
2025年6月6日
Very welcoming
Very welcoming, even got a coffee while waiting. Took no time at all to get tyres fitted. Very happy experience and reasonable prices. Highly recommend.
2025年6月6日
MOT - friendly, polite, helpful and efficient
MOT - friendly, polite, helpful and efficient.
2025年6月2日
Friendly and efficient no probs
2025年6月2日
Expensive Tracking
Appreciated it was open on a bank holiday just thought the price was expensive for something that took them less than 5 minutes £48.50 tracking? Car never felt any different to drive still slight pull
2025年5月26日
Protyre Autocare - Swadlincote からの回答
Dear Mr Stephen Lawry,
Thank you for notifying us of your concerns.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
My son recently had a tyre fitted at…
My son recently had a tyre fitted at Elmbridge Protyre of which he was charged in excess of 40% more than the web price for a budget tyre. Not what I would expect when my father recently retired from the same company and had more than 50 years service. Just goes to show that when a large corporation takes over a family business, the human aspect dies. Unfortunately my father nor my family will use Elmbridge Protyre again.
2025年5月27日
自発的なレビュー
Protyre Autocare - Swadlincote からの回答
Dear Simon,
Thank you for taking the time to raise your concerns in regards to your son's recent visit to our Swadlincote branch.
We would like the chance to investigate into this matter further for you, therefore if you wouldn't mind emailing us at customerrelations@protyre.co.uk and provide us with the registration of the vehicle in question and your best contact number, we will then raise this with higher management.
Kindest regards,
Georgia
Customer Care - Protyre
After fitting 2 new tyres just over a…
After fitting 2 new tyres just over a week ago I left a review ratiing 3 stars because they couldn't do my tracking. After speaking to Carl at Protyre who apologized for the inconvenience and explained the reason, I will now take my car in for tracking. Thank you for explaining in detail and your phone call. Tony Fagan.
2025年5月21日
自発的なレビュー
Amazing service
Because of a transport problem, Protyre allowed us to drop off the car the night before. We picked up the vehicle the following working day and the MOT and service has been carried out at the quoted price. They even supplied some minor items : light bulbs etc absolutely free of charge. Really happy. Thank you
2025年5月22日
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