I was looking for an urgent MOT after Kwikfit cancelled my booking. I went on the Protyre website and was able to book a same day appointment at the Taunton branch. Customer service was excellent, the... もっと見る
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I have use the company in the past and would have given them 5 stars. On this occasion I ask for the wheels to be changed around and they quoted 20.00 per wheel as they said they would have to remove... もっと見る
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I came in to get two tyres fitted and I got the wrong day, I was a day too early, the guy said my tyres probably won’t be in but he will check, and luckily they were so they did do them, very friendly... もっと見る
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I went in and was greeted with a happy engineer who was knowledgeable and knew exactly what unneeded Booked the car in that afternoon and got a call later the same day saying all work completed... もっと見る
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企業情報
Protyre Autocare - Taunton について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Priory Bridge Road, Taunton, TA1 1QB, Taunton, Somerset, 英国
- 01823 282424
4.7
優良
1949件のレビュー
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I came in to get two tyres fitted and I…
I came in to get two tyres fitted and I got the wrong day, I was a day too early, the guy said my tyres probably won’t be in but he will check, and luckily they were so they did do them, very friendly helpful guys
2026年7月15日
Protyre Autocare - Taunton からの回答
Hello Mr Batstone,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I have use the company in the past and…
I have use the company in the past and would have given them 5 stars. On this occasion I ask for the wheels to be changed around and they quoted 20.00 per wheel as they said they would have to remove all the tyres from the rims. This has not happened before. On doing research I have found that a TPMS tool could be used to reset the system and the removal of the tyres were unnecessary. I am surprised that Protyres do not carry this piece of equipment and could not reset the system.
2026年7月13日
Protyre Autocare - Taunton からの回答
Dear Pauline G,
Thank you for bringing this to our attention. We're sorry to hear that you did not have a positive experience on this occasion.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
I was looking for an urgent MOT after…
I was looking for an urgent MOT after Kwikfit cancelled my booking. I went on the Protyre website and was able to book a same day appointment at the Taunton branch. Customer service was excellent, the car went in to the garage straight away and the MOT was completed on time. I was offered coffee while I waited and the staff were very friendly and polite throughout.
2026年7月13日
自発的なレビュー
Protyre Autocare - Taunton からの回答
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
knowledgeable polite and engaging team
2026年7月10日
Protyre Autocare - Taunton からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Dismissive we don't want liability!
I have used them for several years, should have learnt my lesson 2 years ago, their work caused my automatic gears to seize up. Which nearly caused me to have a major accident.
My step father took my car to a garage he knows who fixed the problem.
Last year after my MOT. The same thing happened! My mots were costing me £700 a time and a week after my car gears did exactly the same thing they did a year previously! It was almost like they unfixed the problem!
I then paid my stepfather £100 to get his garage to fix it again for me, so the work in total cost me £800!!!
Today I told them I just wanted to book a oil change, and ask them to put transition fluid in their because it has a judder. And they said, we don't touch automatics, that's not something we do. He said it's Liability!!
Which doesn't help me at all , I need my car!!
They then said that they had to book me a bronze full service to have the oil change so they literally tried to rip me off!!!
I've called another garage and they won't do the transition fluid either! Only this year they are being dismissive!! I'm not happy! I have autism and I don't know what to do!!!!
2026年7月10日
自発的なレビュー
Protyre Autocare - Taunton からの回答
Dear Russell James,
Thank you for taking the time to bring this matter to our attention.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Protyre Autocare - Taunton からの回答
Hello Paul,
We're so glad to hear our team in centre provided excellent and helpful service. We truly appreciate your kind words and positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Called in on the off chance
Called in on the off chance. Asked to go back a bit later, job done. Good service. Nice polite staff
2026年7月8日
Protyre Autocare - Taunton からの回答
Hello Lorrie,
We are so pleased to hear that you had such a positive experience with us and that our team at Taunton were polite and helpful. We appreciate you taking the time to share your feedback.
Best regards,
Eddie
Customer Care - Protyre
Great service
2026年7月8日
Protyre Autocare - Taunton からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very efficient
They were on time. Really good communication. Managed to fit in an extra service for me that I hadn’t even booked in for. Very pleased.
2026年7月8日
Protyre Autocare - Taunton からの回答
Hello Ziziqi,
We would like to thank you for sharing your feedback regarding the service you received at our Taunton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Tyre change started bang on the appointment time and they went further, by repairing a puncture at the same time. Very grateful for your flexibility - thank you.
2026年7月6日
Protyre Autocare - Taunton からの回答
Hello Steven,
We would like to thank you for sharing your feedback regarding the service you received at our Taunton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Good reception
Good reception. Car done on time. I have their trust and advice they give. Thank you
2026年7月6日
Protyre Autocare - Taunton からの回答
Hello Mr Smith,
We would like to thank you for sharing your feedback regarding the service you received at our Taunton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Got there 10mins before my appointment…
Got there 10mins before my appointment and they started the car straight away. Staff were really friendly and very efficient. Had both front tyres done inside 20mins. Done a great job and so fast. 👍🏻
2026年7月3日
Protyre Autocare - Taunton からの回答
Hello Carl,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Taunton からの回答
Hello Mrs Erskine,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Professional, friendly and reliable team
Went in to get two tyres changed and have a wheel alignment complete. The team were friendly quick and efficient. They found a couple of problems on my car and sorted them out with no issue at all. I would highly recommend them to anyone. Thank you for all your help!
2026年6月27日
Protyre Autocare - Taunton からの回答
Hello Miss Slade,
Thank you for leaving us a positive review of your experience at our Taunton centre. We are delighted to hear that you found the in centre team to be professional, quick and efficient. We greatly appreciate your custom and will be sure to pass on your thanks to the team.
Best regards,
Eddie
Customer Care - Protyre
Great service and honest advice
Great service and honest advice, new tyres and brakes checked, was advised still had several thousand miles left and no need to change yet.
2026年6月24日
Protyre Autocare - Taunton からの回答
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Taunton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre are the real professional's
Protyre are the real professional's - if you are looking for the best deal, the people with the best knowledge, whatever your car is from a mini to a Rolls Royce - go with them - they do it best because they are specialists and tyres is all they do!
2026年6月29日
Protyre Autocare - Taunton からの回答
Hello Mr Smith,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Tires change
I faced very good attitude from the staff side. The job was done quickly and with good quality.
2026年6月29日
Protyre Autocare - Taunton からの回答
Hello Radu,
We would like to thank you for sharing your feedback regarding the service you received at our Taunton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very smooth booking system
Very smooth booking system, I managed to book both my sons car and my car in for services, staff where polite and helpful
2026年6月24日
Protyre Autocare - Taunton からの回答
Dear Adrian,
We appreciate your 5-star review!
We're so pleased to hear our booking system was smooth and our staff were polite and helpful at our Taunton branch.
Thank you!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer car - Protyre
Fantastic experience in Taunton branch
I went in and was greeted with a happy engineer who was knowledgeable and knew exactly what unneeded
Booked the car in that afternoon and got a call later the same day saying all work completed
Then the next day my daughters car air con wasn’t working so I gave them a call and they said Yes bring it in and we can do it
Fantastic service and friendly people
Definitely would recommend this garage to everyone
2026年6月24日
自発的なレビュー
Protyre Autocare - Taunton からの回答
Hello Paul,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Always expect the unlikely
Would have been better if i had not had to go back to get the casing retained for the spare put onto the spare wheel. Stupid error. Always check the boot before you leave 🫤but they fixed it and the coffee is good. Will use Protyre again if price is right.
2026年6月24日
Protyre Autocare - Taunton からの回答
Dear alan harold ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to ourTaunton branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
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