The chap at the desk was helpful, and showed me the issue with my car. He was very professional. Would definitely recommend and use again. They couldnt get the part I needed, but I managed to find one... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Easy online booking process identifying the correct tyres for the car. Plenty of tyre choices depending on your budget too. A nice warm welcome on a busy, wet and windy Saturday by all the staff just... もっと見る
企業が回答しました
Greeted by a walm welcome and happy smiling young man who was cheerful, friendly and helpful my experience with this company was 5 stars like it always is... and because of this I am a returning custo... もっと見る
企業が回答しました
Great service, very professional and managed to fit me in for an emergency puncture repair at 8:30 in the morning with no appointment. Used for MOT and tyre fitting previously and always the same c... もっと見る
企業が回答しました
企業情報
Protyre Autocare - Taunton について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Priory Bridge Road, Taunton, TA1 1QB, Taunton, Somerset, 英国
- 01823 282424
4.7
優良
2042件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The chap at the desk was helpful
The chap at the desk was helpful, and showed me the issue with my car. He was very professional. Would definitely recommend and use again. They couldnt get the part I needed, but I managed to find one 2nd hand, and they did the re test free. As a woman I felt very comfortable there and there were other women bringing their cars there too. I got an mot at short notice and it was a reasonable price too. Worth 5 stars!
2026年11月4日
Protyre Autocare - Taunton からの回答
Hello Mrs Jackson,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
fit for purpose
2026年11月4日
Protyre Autocare - Taunton からの回答
Hello Kaye,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
As soon as you walk in or call up...
Greeted by a walm welcome and happy smiling young man who was cheerful, friendly and helpful my experience with this company was 5 stars like it always is... and because of this I am a returning customer.
2026年11月4日
Protyre Autocare - Taunton からの回答
Hello Mr Clarke,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful and polite staff
Very helpful and polite staff, coffee machine and very swift.
2026年11月4日
Protyre Autocare - Taunton からの回答
Hello Mr Kingston,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Taunton からの回答
Dear Neil,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you always feel well cared for by the team at our Taunton branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great service and advice
Great service and advice.
Great team who helped as much as they could.
2026年10月27日
Protyre Autocare - Taunton からの回答
Hello John,
We would like to thank you for sharing your feedback regarding the service you received at our Taunton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
When my car came in for 4 new tyres the…
When my car came in for 4 new tyres the handbrake was working, when you’d finished it wasn’t. I complained but no solution was offered, I had to get the issue fixed myself.
2026年10月23日
Protyre Autocare - Taunton からの回答
Dear Paul,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Very helpful staff and friendly team
Very helpful staff and friendly team. The coffee was a bonus while waiting for my new tyres. Thanks so much guys. Great professional service.
2026年10月28日
Protyre Autocare - Taunton からの回答
Hello Louise,
We would like to thank you for sharing your feedback regarding the service you received at our Taunton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Taunton からの回答
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
How tyre bookings should be - just right.
Easy online booking process identifying the correct tyres for the car. Plenty of tyre choices depending on your budget too. A nice warm welcome on a busy, wet and windy Saturday by all the staff just set the scene for a hassle free experience.
2026年10月28日
Protyre Autocare - Taunton からの回答
Hello Ed,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I am very happy with their services
I am very happy with their services. Very good service and they explain what they've done to your car. Definitely I will use them in the future.
2026年10月28日
Protyre Autocare - Taunton からの回答
Hello Vlad,
We would like to thank you for sharing your feedback regarding the service you received at our Taunton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service at Reception
Great service at Reception - Dave remembered me and said he would fit me in ASAP. The damaged tyre was replaced and all alignments checked. I was out and sorted within an hour - great!
2026年10月26日
Protyre Autocare - Taunton からの回答
Hello Robert,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Easy to book
Easy to book, prompt service. Reasonably priced, car service started on time and completed within the proposed time scale. Thank you.
2026年10月26日
Protyre Autocare - Taunton からの回答
Hello Mr Maber,
We would like to thank you for sharing your feedback regarding the service you received at our Taunton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Great service, very professional and managed to fit me in for an emergency puncture repair at 8:30 in the morning with no appointment.
Used for MOT and tyre fitting previously and always the same consistent service.
It’s rare to be called Sir these days.
Can’t rate highly enough.
2026年10月23日
Protyre Autocare - Taunton からの回答
Hello Mark,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Booked 4 new tyres via Blackcircles
Booked 4 new tyres via Blackcircles. Everything went to plan on the day so happy with the service.
2026年10月21日
Protyre Autocare - Taunton からの回答
Hello Mark,
We would like to thank you for sharing your feedback regarding the service you received at our Taunton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Disappointing MOT experience at Protyre Taunton
Extremely disappointed with my MOT experience at Protyre Taunton on 16/10/26. My car failed due to a faint windscreen scratch that takes effort to even locate, alongside an advisory for tyres with 5mm of tread remaining.
Concerned I could waste hundreds of pounds on unnecessary repairs, I sought a second opinion from a nearby garage, who agreed with me that shouldn’t have failed mot, then took my car to a garage in Wellington for another MOT. It passed with no advisories.
I find it difficult to understand how such a minor mark justified a failure. After years of loyalty, Protyre have lost my custom. I expected better judgement and a fairer experience.
2026年10月16日
自発的なレビュー
Protyre Autocare - Taunton からの回答
Dear Ricky,
Thank you for leaving us a review of your experience.
We can confirm that this had been raised with management following your email and they will be in touch with you in due course.
Best regards,
Eddie
Customer Care - Protyre
Excellent service and communication was…
Excellent service and communication was great. Work completed quickly & as expected. Will definatly be using again.
2026年10月15日
Protyre Autocare - Taunton からの回答
Hello Lee,
We would like to thank you for sharing your feedback regarding the service you received at our Taunton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Taunton からの回答
Hello Rachel,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Taunton からの回答
Dear Michael Crump,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the efficient support and great value you received from our team at our Taunton branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Overall an easy and friendly…
Overall an easy and friendly experience. Ordered my tires and appointment online. Turned up at the correct time, tires fitted with no hassle. Complete tyre check was done, and all done. In and out within 45mins. Waiting room is pleasant & has a coffee/tea/hot chocolate machine.
2026年9月16日
Protyre Autocare - Taunton からの回答
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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