Knowledgable and professional front desk team. Comfortable and clean waiting area, a step above anywhere else similar I've visited. Tyres fitted on time without fuss. First class.
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レビュアーのコメントを見てみましょう
I was looking for an urgent MOT after Kwikfit cancelled my booking. I went on the Protyre website and was able to book a same day appointment at the Taunton branch. Customer service was excellent, the... もっと見る
企業が回答しました
I went in and was greeted with a happy engineer who was knowledgeable and knew exactly what unneeded Booked the car in that afternoon and got a call later the same day saying all work completed... もっと見る
企業が回答しました
Had a availability when I needed as I had a blow out on one tyre near Taunton and needed all doing due to this. £350 for 4 new tyres im from the midlands so was surprised at the price as i would pay £... もっと見る
企業が回答しました
企業情報
Protyre Autocare - Taunton について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Priory Bridge Road, Taunton, TA1 1QB, Taunton, Somerset, 英国
- 01823 282424
4.7
優良
1979件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good reception
Good reception. Car done on time. I have their trust and advice they give. Thank you
2026年7月6日
Protyre Autocare - Taunton からの回答
Hello Mr Smith,
We would like to thank you for sharing your feedback regarding the service you received at our Taunton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Got there 10mins before my appointment…
Got there 10mins before my appointment and they started the car straight away. Staff were really friendly and very efficient. Had both front tyres done inside 20mins. Done a great job and so fast. 👍🏻
2026年7月3日
Protyre Autocare - Taunton からの回答
Hello Carl,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Taunton からの回答
Hello Mrs Erskine,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Professional, friendly and reliable team
Went in to get two tyres changed and have a wheel alignment complete. The team were friendly quick and efficient. They found a couple of problems on my car and sorted them out with no issue at all. I would highly recommend them to anyone. Thank you for all your help!
2026年6月27日
Protyre Autocare - Taunton からの回答
Hello Miss Slade,
Thank you for leaving us a positive review of your experience at our Taunton centre. We are delighted to hear that you found the in centre team to be professional, quick and efficient. We greatly appreciate your custom and will be sure to pass on your thanks to the team.
Best regards,
Eddie
Customer Care - Protyre
Great service and honest advice
Great service and honest advice, new tyres and brakes checked, was advised still had several thousand miles left and no need to change yet.
2026年6月24日
Protyre Autocare - Taunton からの回答
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Taunton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre are the real professional's
Protyre are the real professional's - if you are looking for the best deal, the people with the best knowledge, whatever your car is from a mini to a Rolls Royce - go with them - they do it best because they are specialists and tyres is all they do!
2026年6月29日
Protyre Autocare - Taunton からの回答
Hello Mr Smith,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Tires change
I faced very good attitude from the staff side. The job was done quickly and with good quality.
2026年6月29日
Protyre Autocare - Taunton からの回答
Hello Radu,
We would like to thank you for sharing your feedback regarding the service you received at our Taunton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very smooth booking system
Very smooth booking system, I managed to book both my sons car and my car in for services, staff where polite and helpful
2026年6月24日
Protyre Autocare - Taunton からの回答
Dear Adrian,
We appreciate your 5-star review!
We're so pleased to hear our booking system was smooth and our staff were polite and helpful at our Taunton branch.
Thank you!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer car - Protyre
Fantastic experience in Taunton branch
I went in and was greeted with a happy engineer who was knowledgeable and knew exactly what unneeded
Booked the car in that afternoon and got a call later the same day saying all work completed
Then the next day my daughters car air con wasn’t working so I gave them a call and they said Yes bring it in and we can do it
Fantastic service and friendly people
Definitely would recommend this garage to everyone
2026年6月24日
自発的なレビュー
Protyre Autocare - Taunton からの回答
Hello Paul,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Always expect the unlikely
Would have been better if i had not had to go back to get the casing retained for the spare put onto the spare wheel. Stupid error. Always check the boot before you leave 🫤but they fixed it and the coffee is good. Will use Protyre again if price is right.
2026年6月24日
Protyre Autocare - Taunton からの回答
Dear alan harold ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to ourTaunton branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Protyre Autocare - Taunton からの回答
Hello,
We are delighted you had a positive experience with our in centre team. We appreciate your kind words!
Best regards,
Eddie
Customer Care - Protyre
Protyre Autocare - Taunton からの回答
Hello Yvette,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always good service!
We visited Protyre on this occasion because we discovered a flat tyre just as we were due to go away for the weekend. We arranged to take the car in at 10 o’clock and were dealt with promptly and efficiently, and were soon on our way.
2026年6月24日
Protyre Autocare - Taunton からの回答
Hello Caroline,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Taunton からの回答
Hello Mr Durham,
We're truly happy you appreciated our facilities and clean waiting areas. Thank you for your kind words.
Best regards,
Eddie
Customer Care - Protyre
Excellent service
Excellent service, do alot of miles and the gent on the desk very helpful.
2026年6月22日
Protyre Autocare - Taunton からの回答
Dear Mrs Overton,
We appreciate you taking the time to leave us a 5-star review!
We're glad to hear that you were happy with our excellent service at our Taunton branch.
Thank you for your feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Booked our car in for a service & MOT
Booked our car in for a service & MOT. The service was completed only some minor issues but I was later told that it failed the MOT due to a leak on the rear brake cylinder. The calliper was replaced costing an additional £250. After examining the paperwork I noticed that the brake cylinders had been inspected & passed OK. When I queried this the next day I was told that the inspection on a MOT follows a rolling road brake test which subjects the system to more severe conditions. It seemed an odd coincidence that prior to the service and MOT the brake system was working properly without an leaks and when I said as much your member of staff became very defensive and when I said that might want to take this issue further he basically dismissed me. Suffice to say I will never do business with this company again.
Update 03/07/26.
After getting an advisory on my MOT regarding the ABS sensor cable being slightly damaged, I took the wheel off to inspect and repair this cable because I thought that it was unusual for this cable to sustain damage. However, the first thing I noticed was that the cable was hanging down between the rear axle and the coil spring and the outer sheath was worn away from rubbing against some part of the rear suspension. What really angers me is that this cable is normally held to the rear axle with plastic clips and 2 were unclipped which caused the cable to hang down. The previous year Protyre did my MOT which passed, so between then and now this issue occurred. I obviously cannot prove that Protyre were responsible for unclipping the cable, but the fact that it was still unclipped today, after being serviced and MOTed indicates gross incompetence by the technicians. It took me less than 2 minutes to repair the cable and re-clip it to the axle.
2026年6月18日
Protyre Autocare - Taunton からの回答
Dear Ann Richmond,
Thank you for notifying us of your concerns.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Staff were helpful and friendly plus…
Staff were helpful and friendly plus very proffesional. Excellent.
2026年6月22日
Protyre Autocare - Taunton からの回答
Hello Mr Payton,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service 10 out of 10
Great service 10 out of 10. The work completed in the time frame which was stated. The staff so helpful and very polite. Would recommend to anybody. And a great detailed paperwork on completion.
2026年6月17日
Protyre Autocare - Taunton からの回答
Hello Mark,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
We always use the Taunton garage as…
We always use the Taunton garage as they are so helpful. went in due to my number plates being stolen from my car. They sorted all within 30 minutes and advised me to contact the police which I would not have thought of until Dave explained why. Great service.
2026年6月17日
Protyre Autocare - Taunton からの回答
Hello Mrs Wilson,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Nice and professional staff
2026年6月17日
Protyre Autocare - Taunton からの回答
Hello Mrs Blinco,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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