Protyre Autocare - Wednesfield レビュー 

1,052
TrustScore 5段階評価の4.5

4.5

March End Road, Wednesfield, WV11 3QZ Wednesfield, West Midlands, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Pleasant and welcoming reception. Appointment made for a new tyre to be fitted. I was given the relevant information about what was available and what was relevant to the mileage I do. Efficient qui... もっと見る

企業が回答しました

5つ星のうち5の評価

I find the staff always helpful honest and polite no hard sell, my recent MOT had warning for tyres no scare tactics just honest advice month later changed my tyre with a fair price no problem Will... もっと見る

企業が回答しました

5つ星のうち3の評価

prototyre is great company. but some of there branches which they told you service there mechanic had not enough experience and equipment. they just make lame excuses and eat your money. and tell we d... もっと見る

企業が回答しました

5つ星のうち5の評価

went to have a/c unit re-gased but had a few issues after sorting a possible problem, had new pump fitted. after second visit finding out that wasn't the fault, they gave me a refund in full. manageme... もっと見る


企業情報

  1. タイヤ専門店
  2. ブレーキ専門店
  3. カー バッテリー販売店
  4. 車検場
  5. ハイヤー サービス
  6. ホイール アライメント サービス

Protyre Autocare - Wednesfield について

当該企業による記述

当該企業による記述

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

連絡先

  • March End Road, Wednesfield, WV11 3QZ, Wednesfield, West Midlands, 英国

  • 01902 863614

4.5

優良

TrustScore 5段階評価の4.5

1052件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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4.5

すべてのレビュー

(1,052)

過去12か月のレビュー数: 32,618

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5つ星のうち5の評価

Wednesfield Branch experience.

Can’t fault the guys at the Wednesfield branch, not only are the staff friendly and helpful they are also genuine and honest too, all work carried out is to a high standard and goes above and beyond what you’d expect plus they are competitively priced too. If you need any tyres, services or anything else that they offer, don’t hesitate, book, you’ll not regret it!

2025年7月23日
自発的なレビュー
5つ星のうち5の評価

went to have a/c unit re-gased but had…

went to have a/c unit re-gased but had a few issues after sorting a possible problem, had new pump fitted. after second visit finding out that wasn't the fault, they gave me a refund in full. management team were terrific especially jake. you cant fault the customer service. i would highly recommend

2025年7月23日
自発的なレビュー
5つ星のうち1の評価

Double booking and poor customer care

I made an online booking and paid for an air-conditioning re-gas.
I turned up for the appointment only to be told they could not accommodate me as booked, and that they had tried to call me. I discovered later a single missed call days before, no voicemail and no further calls made to me, no emails etc. to inform me what had happened.
Whilst I was able to re-book and the work was completed, the standards of customer service here were totally inadequate and wasted my precious time.
Do better with respect to the attention of detail required to provide high levels of customer service.

2025年7月4日
自発的なレビュー
Protyre Autocare - Wednesfield ロゴ

Protyre Autocare - Wednesfield からの回答

Dear Customer,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

5つ星のうち5の評価

Great Service

Tried to order tyres but not in stock. Called branch was advised better alternative. Rebooked online for appointment. Got there a bit early. Was pleased how efficient the teammate and slot started early. I waited and was done in no time.

2025年7月14日
Protyre Autocare - Wednesfield ロゴ

Protyre Autocare - Wednesfield からの回答

Hello Shaun,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wednesfield branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care - Protyre

5つ星のうち5の評価

Had MOT and bronze service today

Had MOT and bronze service today. All the staff were friendly and Jake kept me updated with the progress of the service. I sat and waited for the work to be completed and observed how efficient and polite they all were.

2025年7月9日
自発的なレビュー
5つ星のうち5の評価

Air con regas, great service

Great service, went in to get my air con regassed, i was a little early but they got me in straight away despite being short staffed, I was told a price and that's what i paid, will definitely use this garage again

2025年6月30日
5つ星のうち5の評価

Ordered online a new battery on the…

Ordered online a new battery on the 20th June to then be fitted on the 28th June at 9:30am. The battery wasnt there when I got there so had to wait until supplier sent a new one 12.15pm, Wasnt happy about this but have had a call from the store who couldn’t apologise enough and explained what had happened with the battery so have resolved the issue

2025年7月2日
Protyre Autocare - Wednesfield ロゴ

Protyre Autocare - Wednesfield からの回答

Dear Customer,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

5つ星のうち5の評価

Excellent service from Shantelle and Kas

Excellent service from Shantelle (Manager)and Kaz tyre fitter, I was able to watch tyre repair from the waiting area and could observe a very professional puncture repair.
I am sure most garages would have just put a new tyre on at significantly more cost

2025年7月2日
5つ星のうち5の評価

The air con regas was performed quickly…

The air con regas was performed quickly and professionally and the staff were friendly

2025年7月2日
Protyre Autocare - Wednesfield ロゴ

Protyre Autocare - Wednesfield からの回答

Hello John​,

We would like to thank you for sharing your feedback regarding the service you received at our Wednesfield branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care - Protyre

5つ星のうち5の評価
Protyre Autocare - Wednesfield ロゴ

Protyre Autocare - Wednesfield からの回答

Hello Clair,

We're glad you found our team friendly and efficient. We appreciate your positive feedback very much.

Best regards,
Eddie
Customer Care - Protyre

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