Easily booked an MOT for my car.straightforward and added bonus of £10 discount 😎Staff are friendly and relaxed on arrival.short wait with hot drinks machine,all sorted.Drive home happy 😁👍👍👍🚙
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I’m giving 3 stars because, although the tyres themselves were fitted without any issues, the wheel alignment/balancing was supposed to be included in the service I paid for. Unfortunately, they... もっと見る
企業が回答しました
Easy to find the tyres I wanted online and order them in at a reasonable price for next day fitting at my local Protyre centre in Wellingborough. Arrived for my appointment, nice friendly team both on... もっと見る
企業が回答しました
We use these guys whenever something goes wrong with our tires. They use good technology and are able to pinpoint steering and balance issues with great accuracy. In the long run that saves you money.... もっと見る
企業情報
Protyre Autocare - Wellingborough について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
58 Irthlingborough Road, Leyland Trading Estate, NN8 1RT, Wellingborough, 英国
- 01933 273773
4.7
優良
1053件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very professional service no hassle…
Very professional service no hassle work carried out to a good standard
2026年9月2日
Protyre Autocare - Wellingborough からの回答
Hello James,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wellingborough branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Brilliant service
I didn't have to wait long for an appointment. The staff are very friendly and although it did seem to be a long wait. The job was done and I am very grateful.
2026年8月31日
Protyre Autocare - Wellingborough からの回答
Hello Amanda,
We would like to thank you for sharing your feedback regarding the service you received at our Wellingborough branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Wellingborough からの回答
Hello Nick,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wellingborough branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
MOT appointment
Easily booked an MOT for my car.straightforward and added bonus of £10 discount 😎Staff are friendly and relaxed on arrival.short wait with hot drinks machine,all sorted.Drive home happy 😁👍👍👍🚙
2026年8月26日
Protyre Autocare - Wellingborough からの回答
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wellingborough branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Having the tyres I wanted when I wanted…
Having the tyres I wanted when I wanted them and availability to fit them quickly at a reasonable price
2026年8月27日
Protyre Autocare - Wellingborough からの回答
Hello Kevin,
We would like to thank you for sharing your feedback regarding the service you received at our Wellingborough branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Always great service and prices at…
Always great service and prices at Protyre Wellingborough
2026年8月24日
Protyre Autocare - Wellingborough からの回答
Hello Gerry,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wellingborough branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service ready at my appointed…
Great service ready at my appointed time and fitted tyres very quickly will definitely use again
2026年8月26日
Protyre Autocare - Wellingborough からの回答
Hello Peter,
We would like to thank you for sharing your feedback regarding the service you received at our Wellingborough branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Staff very knowledgeable and was well…
Staff very knowledgeable and was well looked after. Received call when my car was ready.
2026年8月26日
Protyre Autocare - Wellingborough からの回答
Hello,
Thank you for sharing your feedback regarding the service you received. We take customer service very seriously and want all of our customers to receive excellent service at all times. We are delighted that the team in centre provided knowledgeable assistance and kept you informed.
Best regards,
Eddie
Customer Care - Protyre
I’m giving 3 stars because
I’m giving 3 stars because, although the tyres themselves were fitted without any issues, the wheel alignment/balancing was supposed to be included in the service I paid for.
Unfortunately, they were unable to carry it out due to an issue with their equipment. I then had to take the car elsewhere to have the work completed, which cost me an additional £100.
Overall, the tyre fitting was fine, but the experience left me out of pocket, hence the 3-star rating.
2026年8月17日
Protyre Autocare - Wellingborough からの回答
Dear Murat Bayar,
Thank you for bringing this to our attention.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Protyre Autocare - Wellingborough からの回答
Hello Maurice,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wellingborough branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The staff were friendly
The staff were friendly, explained things in a simple non mansplaning way.
2026年8月19日
Protyre Autocare - Wellingborough からの回答
Hello Martin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wellingborough branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Wellingborough からの回答
Hello Rob,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wellingborough branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Wellingborough からの回答
Hello Jeanie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wellingborough branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Fitted my unusual tyres confirmed the…
Fitted my unusual tyres confirmed the fit for me, carried out saftey check. Price was better than expected
2026年8月12日
Protyre Autocare - Wellingborough からの回答
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Wellingborough branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Wellingborough からの回答
Hello Isla,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wellingborough branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great experience
Great price, great service with friendly, knowledgeable staff. Will definitely use again!
2026年8月12日
Protyre Autocare - Wellingborough からの回答
Hello Mrs Ashley,
We would like to thank you for sharing your feedback regarding the service you received at our Wellingborough branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Highly recommend very professional and…
Highly recommend very professional and polite and done great job never waited to long in and out very quick
2026年8月10日
Protyre Autocare - Wellingborough からの回答
Hello Paul,
We would like to thank you for sharing your feedback regarding the service you received at our Wellingborough branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Customers point of viewMy experience of dealing with protyre…
My experience of dealing with protyre wellingborough is always 5 stars 🤩 for me. The team of guys are always super friendly and extremely helpful. They are always going the extra mile to give their customers a reason to come back time and time again!!! I trust them 100% and they will never try to over charge for the work they do!! I have been dealing with this garage for about 3 years now.. I would like to mention Andy ( Assistant Manager ) This man should be the manager in my opinion he is so nice and he knows everything. I explained a personal situation about myself at the time I was there quite recently.. He listened and was sympathetic and told me it would be resolved.. this was to do with a possible top mount job on my car.. He booked me in to check this out and to replace 2 rear tyres.. I arrived on the date to get this done and once I arrived I was then told by John the Manager that it had not been booked in correctly and that he couldn’t get work done and would have to rebook!!! I have to say that John the manager needs to learn about his people skills.. it did put me off to be honest. I found him to be quite stand offish especially as he was at the time on front desk.. A business like this needs a good manager who doesn’t claim to be doing everything himself and uses the term I instead of we!!!! He should value his team as they truly are the best, and they work extremely hard with very little appreciation from what I saw.. keep up your great work.. I am a customer that notices a lot going on around me. Huge thanks Andy and the rest of your team!! 😁👍⭐️👏
2026年8月3日
Protyre Autocare - Wellingborough からの回答
Dear Tracey Sallis,
We are truly grateful for your continued loyalty over the past three years and for sharing such detailed feedback about your recent visit. It is wonderful to hear about the consistently positive experiences you've had with our team members, and we are especially pleased that you feel our colleagues go the extra mile to ensure customer satisfaction. We value your trust and appreciate you highlighting the dedication of our team.
We are, however, concerned to learn about the issues you encountered regarding the booking and the interaction with one of our managers. We understand how frustrating it must have been to arrive for a scheduled service only to find there was a mix-up, especially after a sensitive conversation. We are committed to ensuring clear communication and a smooth experience for all our customers. Please be assured that we are taking your observations about team dynamics and customer interaction seriously. Your insights are invaluable as we continuously work to improve our service and foster a supportive environment for our entire team. We appreciate you bringing this to our attention and thank you for your continued support.
Kind regards
Kayliegh
Customer care - Protyre
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