Polite knowledgeable staff, offering top quality service, prepared to talk in understandable language and provide you with options on what you require not just a hard sale on extras, quoting fair pri... もっと見る
企業が回答しました
所在地
所在地を変更Winterstoke Road, Weston Super Mare, BS23 3YG Weston Super Mare, North Somerset, GB
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レビュアーのコメントを見てみましょう
The customer service I received from Matt on the counter was exceptional. He explained everything from the start and kept me updated at each stage of my vehicle repair journey as it was not straight f... もっと見る
企業が回答しました
Had my new tyre fitted after finding a bad puncture and ordering online the day before, the guys were fantastic as always. The chap on the reception was welcoming when we arrived and said hello to my... もっと見る
Easy to book MOT, carried out quickly, new tyre needed and located and car booked in for next day. Seating/waiting area could be made more comfortable with just a few hundred £, maybe a table and som... もっと見る
企業情報
Protyre Autocare - Weston Super Mare について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Winterstoke Road, Weston Super Mare, BS23 3YG, Weston Super Mare, North Somerset, 英国
- 01934 429910
4.6
優良
1100件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Manager is an unhelpful jobsworth.
Manager is an unhelpful jobsworth.
Go to formula 1st who bent over backwards to get me back on the road.
2026年8月31日
自発的なレビュー
Protyre Autocare - Weston Super Mare からの回答
Dear Paul Bowman,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Bronze service,mot ok.
2026年8月26日
Great experience
Thank you for a great service and also for the discount that you sorted out for me.
Much appreciated!
2026年8月18日
Protyre Autocare - Weston Super Mare からの回答
Hello Judi,
We would like to thank you for sharing your feedback regarding the service you received.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Great service again thanks Clive
2026年8月24日
Protyre Autocare - Weston Super Mare からの回答
Hello Clive,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Dissapointed this time.
I have usually had nothing but positive experiences with the service at Protyre, so I was particularly disappointed with my latest visit.
I booked my car in for the Platinum Service, costing over £400, along with its MOT.
The car initially failed the MOT because one headlight beam was too high.
The adjustment took less than two minutes, yet I was charged an additional £24 before the car was then passed.
Given the cost of the Platinum Service, I feel this minor adjustment should reasonably have been included rather than charged as an additional expense, and also rectified without the registered fail as it was such a simple quick fix.
I also question the MOT advisory regarding a windscreen defect that does not adversely affect the driver’s view.
This is the mark left by a professional chip repair carried out some time before the MOT, It is outside the driver’s field of vision and cannot be repaired again, so I feel recording it as an advisory was unnecessary.
Overall, I am disappointed that such minor issues resulted in an additional charge and an MOT failure/advisory, particularly given the level of service I had paid for.
2026年8月19日
Protyre Autocare - Weston Super Mare からの回答
Dear Andy,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Just had four new tyres fitted
Just had four new tyres fitted - excellent service with friendly and helpful advice from Colin &Matt
2026年8月21日
自発的なレビュー
Protyre Autocare - Weston Super Mare からの回答
Hello Richard,
We would like to thank you for sharing your feedback regarding the service you received at our Weston Super Mare branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
My go-to garage now
Polite knowledgeable staff, offering top quality service, prepared to talk in understandable language and provide you with options on what you require not just a hard sale on extras, quoting fair prices.
My go-to garage now for any vehicle needs
2026年8月15日
Protyre Autocare - Weston Super Mare からの回答
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
The staff kept me updated at all times with what was going on with my car. They were as always friendly and professional
2026年8月21日
Protyre Autocare - Weston Super Mare からの回答
Hello Mr Streater,
We would like to thank you for sharing your feedback regarding the service you received at our Weston Super Mare branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Aircon Issue Resolution
Returned to ProTyre to resolve an Aircon issue. After bringing the issue to Protyre's attention, they acknowledged the issue and owned the resolution to my satisfaction.
2026年8月7日
Protyre Autocare - Weston Super Mare からの回答
Dear James,
Thank you for your feedback.
We're pleased to hear that the team at Protyre Weston-super-Mare acknowledged the air conditioning issue and resolved it to your satisfaction.
We appreciate you giving us the opportunity to put things right and look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care
exelant and quick service
i went in mid afternoon to ask if they could look at a problem with my brakes they had found the problem within the hour and had done the work by 10 30 the following morning. exelent service. thank you
2026年8月6日
Protyre Autocare - Weston Super Mare からの回答
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Weston Super Mare からの回答
Hello Mr Robinson,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from our team at Weston Super Mare.
We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
I’ve been using these guys for years!
I’ve been using these guys for years! They’re consistently the best around; No being messed around, great prices and service. Thanks again!
2026年8月5日
自発的なレビュー
Protyre Autocare - Weston Super Mare からの回答
Hello Danny,
We would like to thank you for sharing your feedback regarding the service you received at our Weston Super Mare branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Weston Super Mare からの回答
Hello Roy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Arrived twice to the branch to find the…
Arrived twice to the branch to find the tyres had not been sent from the warehouse, not the local garages fault! However raised a compliant via email and was told i would have a manger contact me, 2 weeks on and 2 emails later i have received no response.
2026年7月29日
Protyre Autocare - Weston Super Mare からの回答
Dear Ashley Robbins,
Thank you for taking the time to provide us with your feedback.
We can see from our records that your complaint was raised with senior management on 17 July and is currently under review.
We have escalated this further and requested that a member of the management team contact you as soon as possible to discuss your original concerns and provide an update.
Thank you for your patience while this matter is being investigated.
Kindest regards,
Kayleigh
Customer care - Protyre
Protyre Autocare - Weston Super Mare からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always very helpful and willing to…
Always very helpful and willing to advise on any work and new tyres that you fit.
2026年7月27日
Protyre Autocare - Weston Super Mare からの回答
Hello Adrian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Weston Super Mare からの回答
Hello Mr Barrow,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent professional service
I had a previous aircon recharge done here last month including an MOT which was completed today. Received professional prompt service for both jobs done. Excellent service and communication. Will definitely return
2026年7月22日
自発的なレビュー
Protyre Autocare - Weston Super Mare からの回答
Dear Suzy,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great service, Professional work
Great service as usual, professional work and friendly helpful staff
2026年7月15日
Protyre Autocare - Weston Super Mare からの回答
Hello Mr Whitehead,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Weston Super Mare からの回答
Hello Luke,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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