I was lost and they guided me to their outlet. Great customer service from that phone call, welcome on arrival, tea, bit of local tourist info thrown in too Thankyou!
企業が回答しました
所在地
所在地を変更Unit 11 Haviland Road, Ferndown Industrial Estate, BH21 7RZ Wimborne, Dorset, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Prompt attention knowledgeable Sorry they did not provide any written n results of supplementary checks. Wheel alignment let steering wheel out of centre was corrected for.
Not ideal getting a puncture at 9:30pm on the night before you have to drive to Bristol to catch a holiday flight the next morning! So I ended up at Protyre for 8:30am the following day needing a quic... もっと見る
Got caught out with unrepairable tyre whilst away from home, Goggled nearest garage and these guys were closest, and open on a bank holiday. Lucky for us theses guys had correct tyres and brand we n... もっと見る
企業情報
Protyre Autocare - Wimborne について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Unit 11 Haviland Road, Ferndown Industrial Estate, BH21 7RZ, Wimborne, Dorset, 英国
- 01202 890066
4.6
優良
591件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Polite
Polite, informative customer service and a quick service experience at a good price.
Free coffees was a nice touch!
2026年8月19日
Protyre Autocare - Wimborne からの回答
Hello Keith,
We would like to thank you for sharing your feedback regarding the service you received.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team in centre have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Protyre Autocare - Wimborne からの回答
Hello Michelle,
We are delighted to hear that you had a great experience at our Wimborne centre and found the team in centre professional and helpful. We appreciate you taking the time to leave us a 5 star review.
Best regards,
Eddie
Customer Care - Protyre
Protyre Autocare - Wimborne からの回答
Hello Peter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wimborne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Helpful staff.
2026年8月10日
Protyre Autocare - Wimborne からの回答
Hello Judy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wimborne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Prompt & FreindlyService
Booked online, good availability, tyres were fitted within an hour, friendly service
2026年7月29日
Protyre Autocare - Wimborne からの回答
Hello Ian,
We're so glad to hear you found our online booking convenient and and found the service quick and friendly for your tyre fitting! Thank you for your kind words.
Best regards,
Eddie
Customer Care - Protyre
Great service
Great service, explained everything to me about what was going on, and recommended a brilliant cafe so I could get a bite to eat and drink before heading home
2026年7月28日
Protyre Autocare - Wimborne からの回答
Hello Kym,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wimborne branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Wimborne からの回答
Hello Keith,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wimborne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Timely and did what they said they…
Timely and did what they said they would, which is all you can expect. Prompt service.
2026年7月29日
Protyre Autocare - Wimborne からの回答
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Wimborne branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I was lost and they guided me to their…
I was lost and they guided me to their outlet. Great customer service from that phone call, welcome on arrival, tea, bit of local tourist info thrown in too Thankyou!
2026年7月22日
Protyre Autocare - Wimborne からの回答
Hello Mr Bateman,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wimborne branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Super quick front tyres done and wheel…
Super quick front tyres done and wheel alignment with printout showing corrections. Free coffee and great service.
2026年7月24日
Protyre Autocare - Wimborne からの回答
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Wimborne branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Wimborne からの回答
Hello Debbie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wimborne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Wimborne からの回答
Hello Debra,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wimborne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Andrew and his team were ready for my…
Andrew and his team were ready for my appointment as arranged. My full set of four tyres were fitted and ready to drive away in 40 minutes. Great service.
2026年7月27日
Protyre Autocare - Wimborne からの回答
Hello Bob,
We would like to thank you for sharing your feedback regarding the service you received at our Wimborne branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Wimborne からの回答
Hello Claire,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wimborne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Wimborne からの回答
Hello Alan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wimborne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Wimborne からの回答
Hello Jeannette,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wimborne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Wimborne からの回答
Hello Rob,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wimborne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Changed my tyres at a reasonable cost…
Changed my tyres at a reasonable cost itthey a5lso found my fro t wheels were out of line which they quickly remedy
2026年7月13日
Protyre Autocare - Wimborne からの回答
Hello Colin,
We would like to thank you for sharing your feedback regarding the service you received at our Wimborne branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Manger called budget tyres “ditch finders”
I had some budget tyres fitted at this branch back in 2025. They have been very good… then a few months later I asked them to fit some more budget tyres.. the manager said “what ditch finders” and said he would never for budget tyres on his car, which seemed strange.
I went to another garage who supplied and fitted the “ditch finders” I asked about the quality of them, and was told they all have to meet a standard.
Returning home I looked up the “ditch finder” tyres approvals and certifications, turns out they are rated to 186 mph. My car is limited to 155 mph, so perfectly safe when in Germany for example! Here in the UK I don’t think 70mph is going to be a problem.
Perhaps the manager would like to explain what he means by “ditch finders” ?
There is a cost of living crisis on so making customers feel guilty for fitting budget tyres is not very kind or professional. I fit them as I find they are excellent, they wear well, and as so cost effective you can replace them more often.. tyres with a good depth of tread are much more effective than an expensive “Branded” tyre that is down to 1.6mm of depth..
2026年7月10日
自発的なレビュー
Protyre Autocare - Wimborne からの回答
Dear D Finder,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
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