Took the vehicle in at the arranged time and left it with them. Recieved a call about 1 hour later with a description of the work that was needed done and a price for the work to be carried out. With... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The original response to my call for help was courteous, prompt and helpful. Unfortunately the repair that was carried out collapsed within 24 hours, but the team responded exceptionally quickly to my... もっと見る
Went to Gates tyres at Lillyhall. Super fast and friendly service for my MOT. Booked online super easy. Checked the car in in a few minutes max and headed out instead of waiting. Got a call about an h... もっと見る
企業が回答しました
I had no appointment, but had a puncture that would make my journey home difficult. Staff we very helpful and found a slot for someone to fix my tyre. There were some additional problems identified t... もっと見る
企業が回答しました
企業情報
Protyre Autocare - Workington Lillyhall について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Hallwood Rd, Lillyhall, CA14 4JR, Workington, Workington, 英国
- 01900 605100
4.4
優良
1429件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Appointment was at 1100 got a quarter…
Appointment was at 1100 got a quarter of an hour early got told it would be 3 30pm because they didn't get the order until Monday morning and they had 1 fitter,he started working on my car at 410pm
2026年11月6日
Best garage in the area for price and workmanship
Took the vehicle in at the arranged time and left it with them. Recieved a call about 1 hour later with a description of the work that was needed done and a price for the work to be carried out. With the price being very reasonable I authorized them to continue and the vehicle was completed and available for collection within a couple of hours. Had taken to another garage previously that had quoted twice as much and had required the vehicle for 2 days for some reason. Would highly recommend protyre and will continue to take all of our families vehicles there.
2026年11月6日
a quick and courteous response
The original response to my call for help was courteous, prompt and helpful. Unfortunately the repair that was carried out collapsed within 24 hours, but the team responded exceptionally quickly to my second distress call and did their utmost to get me back on the road as soon as possible.
2026年10月26日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Earned my trust
Went to Gates tyres at Lillyhall. Super fast and friendly service for my MOT. Booked online super easy. Checked the car in in a few minutes max and headed out instead of waiting. Got a call about an hour or so later to let me know my car had passed with a defect and they would explain more when I picked it up. No rush to pick it up either. The lovely chap on the desk explained everything so that I understood. They had every opportunity to rip me off and fail me unless I paid for parts but they didn't. 100% will use again. It's hard to find a trustworthy garage, especially as someone who knows exactly 2 things about cars - how to drive it and the colour.
2026年11月4日
Protyre Autocare - Workington Lillyhall からの回答
Hello Rebecca,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The experience friedly staff always…
The experience friedly staff always there to help where ever they can. Always good service.
2026年11月4日
Protyre Autocare - Workington Lillyhall からの回答
Hello Mr Fulton,
We would like to thank you for sharing your feedback regarding the service you received at our Workington Lillyhall branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Quick efficient professional tyre replacement
Quick efficient professional tyre exchange plus inspections of brake condition
2026年10月30日
Protyre Autocare - Workington Lillyhall からの回答
Hello Mrs Preshaw,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The only problem I had was finding your…
The only problem I had was finding your entrance to get into the garage area
Could there be more signage please
2026年11月4日
Protyre Autocare - Workington Lillyhall からの回答
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Workington Lillyhall branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Went in to have a puncture repair
Went in to have a puncture repair. Three days later, light comes on again and repair has failed. Also wheel nut damaged so next guy couldn’t get wrench to fit to remove it.
2026年11月4日
Protyre Autocare - Workington Lillyhall からの回答
Dear Anthony Lewis,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Dealt well with several issues arising…
Dealt well with several issues arising during the planned work.
2026年11月4日
Protyre Autocare - Workington Lillyhall からの回答
Hello Mr Cooper,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Workington Lillyhall からの回答
Hello Robyn,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Tyres weren't in stock but they got them same day and fitted friendly person called Jay very pleased
Tyres weren't in stock but they got them sthem same
2026年10月26日
Protyre Autocare - Workington Lillyhall からの回答
Hello Mrs Lawson,
We would like to thank you for sharing your feedback regarding the service you received at our Workington Lillyhall branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service and very efficient.
2026年10月28日
Protyre Autocare - Workington Lillyhall からの回答
Hello Mrs Sheckley,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
First class service after being let…
First class service after being let down at the other garage.
Done as soon as was they could get the car in.(and it was busy)
Massive to thanks to Lucy and i think Jason.
2026年10月28日
Protyre Autocare - Workington Lillyhall からの回答
Hello David,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very happy with the service
2026年10月26日
Protyre Autocare - Workington Lillyhall からの回答
Hello Aldo,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful
Very helpful and great with sorting out my tyres when I’ve had issues, I always get good advice as well on things to look out for or when things need checked, thanks guys!
2026年10月24日
自発的なレビュー
Protyre Autocare - Workington Lillyhall からの回答
Hello Alyssa,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Workington Lillyhall からの回答
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Workington Lillyhall からの回答
Dear Mr Ridley,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Friendly and fast
Super friendly stuff! I had an issues with my car while traveling. They helped me out immediately even though it was really busy that day. I was overwhelmed by how kind everyone was. Thanks again for your service!
2026年10月19日
自発的なレビュー
Protyre Autocare - Workington Lillyhall からの回答
Dear M.C,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, especially when they are traveling and facing unexpected car trouble. Therefore, we are delighted to hear that you were pleased with the prompt and kind assistance you received from our team at our Workington Lillyhall branch, even during a very busy day.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Emergency fix
I had no appointment, but had a puncture that would make my journey home difficult. Staff we very helpful and found a slot for someone to fix my tyre. There were some additional problems identified that they helpfully explained and advised on.
Staff outstanding.
2026年10月19日
Protyre Autocare - Workington Lillyhall からの回答
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。