Ramco (UK) Ltd レビュー 100

Ramco (UK) Ltd からの回答

2026年4月23日

Hi,

Thanks very much for your 5-star review.

We strive to maintain high standards, so it's brilliant to see you think we provide great customer service.

Let us know if there's anything we can help with or improve in the future.

All the best, Liam at Ramco.

Ramco (UK) Ltd からの回答

2026年4月22日

Hi Allan,

Thanks for your 5-star review. We really appreciate it.

Great to read your positive comments about our customer service and quality of auction products.

Let us know if there's anything we can help with in the future.

All the best, Liam at Ramco.

Ramco (UK) Ltd からの回答

2026年4月21日

Hi Gary,

Thanks very much for your 5-star review and great comments about our service. We're pleased to hear you recommend Ramco to others. I'll pass on your feedback to the team.

Let us know if there's anything we can help with in the future.

All the best, Liam at Ramco.

Ramco (UK) Ltd からの回答

2026年4月20日

Hi Aaron,

Thanks very much for your 5-star review and nice comments about our service and communication. I'll pass your comments on to the team.

Let us know if there's anything we can help with.

All the best, Liam at Ramco.

Ramco (UK) Ltd からの回答

2026年4月14日

Hi,

Thanks very much for your 5-star review. We appreciate it!

All the best, Liam at Ramco.

Ramco (UK) Ltd からの回答

2026年4月14日

Hi Clayton,

Thanks very much for your 5-star review and great comments about our range of stock, quality and delivery service. Pleased to know you think we do a good job.

I’ll pass your comments on to the team.

All the best, Liam at Ramco.

Ramco (UK) Ltd からの回答

2026年3月30日

Hi,

Thanks very much for your 5-star review. We really appreciate your postive comments about our service and communication. I'll pass your message on to the team.

All the best, Liam at Ramco.

Ramco (UK) Ltd からの回答

2026年3月17日

Hi,

We're disappointed with your 1-star review and negative feedback, but the comments you've made are incorrect.

We have plenty of EU and international customers who pay by card, so it was likely some sort of fraud prevention or card error on your end.

When you couldn't get your card to work on the payment portal, we suggested paying by BACS instead, to which you said you'd sort it in the new year. Eventually, when we invoiced you again at the end of January, you rang and said you'd forgotten about it but would get it sorted.

Since then, after requesting that you pay by BACS if the payment portal still showed an error, we've still received no payment, so the order was cancelled.

Please give us a call if you'd like to discuss further.

Liam at Ramco.

Ramco (UK) Ltd からの回答

2026年3月16日

Hi,

Thanks very much for your 5-star review. Great to hear you enjoy purchasing through Ramco.

All the best, Liam at Ramco.

Ramco (UK) Ltd からの回答

2026年3月16日

Hi Peter,

Thanks very much for your 5-star review and great comments about the equipment sold in our auctions. We appreciate it!

All the best, Liam at Ramco.

Ramco (UK) Ltd からの回答

2026年3月12日

Hi John,

Thanks very much for your 5-star review.

Ben and Adam will be pleased with your positive comments, which I'll pass on to them. Great to know we provided a top service.

All the best, Liam at Ramco.

Ramco (UK) Ltd からの回答

2026年3月12日

Hi David,

Thanks for your 5-star review.

We're delighted to read your nice comments about our process, customer service, and collection operations.

Let us know if there's anything we can help with.

All the best, Liam at Ramco.

Ramco (UK) Ltd からの回答

2026年3月9日

Hi Christopher,

Thanks very much for your 5-star review and great feedback. Paul will be delighted with your positive comments, which I'll pass on to him.

We're pleased to provide you with a top-class service.

All the best, Liam at Ramco.

Ramco (UK) Ltd からの回答

2026年2月27日

Hi Sean,

Thanks very much for your 5-star review. We appreciate it.

Great to read your positive comments about our customer service when in contact with our team. I'll pass this message on to them.

All the best, Liam at Ramco.

Ramco (UK) Ltd からの回答

2026年2月23日 に更新

Hi Adrian,

Thanks for your 4-star review.

We appreciate your nice comments about our team and customer service. Great to hear you enjoyed purchasing through Ramco's auctions.

Hopefully, we can turn that 4 into a 5 soon!

All the best, Liam at Ramco.

[Edit after review changed to 5-star]

Thanks for changing your review to a 5-star, Adrian. That's brilliant.

Best, Liam at Ramco.

Ramco (UK) Ltd からの回答

2026年2月23日

Hi Lynn,

Thanks very much for your 5-star review. We really appreciate it.

Great to hear we provided a top service for you.

All the best, Liam at Ramco.

Ramco (UK) Ltd からの回答

2026年2月19日

Hi Paul,

Thanks for your 4-star review. We appreciate it, and we're glad to hear our team provided good customer service. Hopefully, we can turn that into a 5-star review soon!

All the best, Liam at Ramco.

Ramco (UK) Ltd からの回答

2026年2月16日

Hi Rob,

Thanks for your 5-star review. We appreciate it!

Great to read your nice comments about many aspects of Ramco, which I’ll pass on to the team. We’re pleased you had a great experience.

Let us know if there’s anything we can help with.

All the best, Liam at Ramco.

Ramco (UK) Ltd からの回答

2026年2月11日

Hello,

Thanks for your 5-star review. We really appreciate it!

We strive to deliver consistently great customer service, so it's nice to hear you think we have good communication, and that our team is helpful. I'll pass this on to the team.

Let us know if there's anything we can help with.

All the best, Liam at Ramco.

Ramco (UK) Ltd からの回答

2026年2月5日

Hi Rikki,

Thanks for your 5-star review. We appreciate your positive comments about our customer service and shipping offering, and range of items available at auction.

We're unable to allow people to retract their bid, as it's not a feature currently provided on the auction platform we use. However, we're pleased to hear you think this is a good thing if used correctly.

Let us know if there's anything we can help with in the future.

All the best, Liam at Ramco.