Ramco (UK) Ltd レビュー 100

Ramco (UK) Ltd からの回答

2026年2月2日

Hi Trevor,

Thanks so much for your 5-star review. We strive to maintain high standards of customer service, so we're pleased to hear you think our staff are friendly and helpful.

Let us know if there's anything we can help with at all.

All the best, Liam at Ramco

Ramco (UK) Ltd からの回答

2026年1月30日

Hi Garry,

Thanks for your 5-star review. We appreciate your nice comments about our service and customer experience.

Let us know if there's anything we can do to help.

All the best, Liam at Ramco.

Ramco (UK) Ltd からの回答

2026年1月29日

Hi Ant,

Thanks for your 5-star review.

Really nice to hear that you've consistently had a great experience using Ramco's auctions.

We put a lot of effort into running the business and our auctions to the highest standard, so it's great to see your positive comments about our cataloguing, auction setup, and customer service.

Let us know if there's anything we can do to help or improve at any point.

All the best, Liam at Ramco.

Ramco (UK) Ltd からの回答

2026年1月26日

Hi Bruce,

Thanks very much for your 5-star review. It's appreciated! Pleased to know we're doing a good job.

All the best, Liam at Ramco.

Ramco (UK) Ltd からの回答

2026年1月23日

Hi Rob,

Hope you're well.

Thanks for leaving a 5-star review. It's great to read your nice comments about our business and customer service.

All the best, Liam at Ramco.

Ramco (UK) Ltd からの回答

2026年1月23日

Hello,

We appreciate your 5-star review - thanks so much!

We're pleased to read your nice comments about your experience with Ramco and our customer service.

All the best, Liam at Ramco.

Ramco (UK) Ltd からの回答

2026年1月23日

Hi Oscar,

Thanks for your 5-star review. It's fantastic to read your positive comments about our service, and that you recommend Ramco.

Let us know if we can do anything to help or improve in the future.

All the best, Liam at Ramco.

Ramco (UK) Ltd からの回答

2026年1月21日

Hi David,

Thanks so much for your 5-star review. We appreciate the positive feedback, and it's great to read.

I'll pass your message on to the team.

All the best, Liam at Ramco.

Ramco (UK) Ltd からの回答

2026年1月5日

Hi Andrew,

Thanks very much for your 5-star review. We really appreciate your positive comments, and it's great to hear you enjoy working with us.

All the best, Liam at Ramco.

Ramco (UK) Ltd からの回答

2025年12月22日 に更新

Hi Jon,

Thanks for your 5-star review. We really appreciate your positive comments about Ramco and our staff.

I'll pass on your feedback to the team.

All the best, Liam at Ramco.

Ramco (UK) Ltd からの回答

2025年12月17日

Hi Glenn,

We're disappointed with your negative review and feedback, but the comments you've made are not entirely true.

We did have a technical issue at a similar time to when you purchased items from our auction, which meant our team was busy trying to get things sorted, so our response times were delayed for a short while. We can only apologise for that.

However, regardless of that, you were informed how to pay your invoice (the reason you were contacting us) the day after the auction closed.

Our staff members found you rude and aggressive during conversations with you, and you upset them with your language and swearing on more than one occasion.

In the end, you sent a haulier with an inappropriately sized vehicle not in accordance with what was discussed with you. This meant your items had to be depalletised and loaded by hand. You also underpaid us, but we let that slide to prevent further issues.

Liam at Ramco

Ramco (UK) Ltd からの回答

2025年12月16日

Hi Aaron,

Thanks a lot for your 5-star review.

It's great to hear you've purchased items in our auctions many times and have consistently received great customer service from the Ramco team.

Our warehouse staff take a lot of pride in making sure items are securely packaged, so they'll be really pleased with your comments.

All the best, Liam at Ramco.

Ramco (UK) Ltd からの回答

2025年12月16日

Hi Dave,

Thanks very much for the 5-star review. We aim to maintain an efficient and quality delivery service, so it's great to hear you received your items quickly.

I'll pass your message on to the team!

All the best, Liam at Ramco.

Ramco (UK) Ltd からの回答

2025年12月12日

Hi Gavin,

Thanks for your 5-star review. Appreciate that.

All the best, Liam at Ramco.

Ramco (UK) Ltd からの回答

2025年12月10日

HI Mark,

Thanks very much for your 5-star review.

We're pleased to hear you've been dealing with us for 20 years, and throughout that time, we've continued to provide a great service.

I'll pass on your positive message to the team.

All the best, Liam at Ramco.

Ramco (UK) Ltd からの回答

2025年12月9日

Hi Dafyn,

Thanks very much for your 5-star review.

We’re pleased to hear you’ve been using Ramco for a long time and that you find great equipment in our auctions.

All the best, Liam at Ramco.

Ramco (UK) Ltd からの回答

2025年12月8日

Hi Andrej,

Thanks very much for your 5-star review. We're pleased to see you're happy with your experience.

All the best, Liam at Ramco.

Ramco (UK) Ltd からの回答

2025年12月4日

Hi Tony,

Thanks for your 5-star review and nice comments about Ramco and our packing/delivery service. Thanks for sharing your feedback - I'll pass it on to the team!

All the best, Liam at Ramco.

Ramco (UK) Ltd からの回答

2025年12月4日 に更新

Hi Frank,

Thanks a lot for your 5-star review. We're pleased to see your all-round positive comments about Ramco, and it's great to know we're doing a good job!

I'll pass your feedback on to the team.

All the best, Liam at Ramco.

Ramco (UK) Ltd からの回答

2025年12月4日

Hi Adam,

Thanks for your 5-star review. It's great to hear you think we have helpful staff and a fairly-priced packaging and delivery service.

We really appreciate your positive feedback.

All the best, Liam at Ramco.