The Sales Person, Mike, was very informative and helpful. Did not rush you into making a decision and provided various options. I've bought many things from your store and never considered to go any... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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My service from ordering my item to customer service and delivery was excellent. Hillary Hess did a great job of checking up to make sure my dresser got delivered safely. The diverly person was ver... もっと見る
Your loss prevention department made things very inconvenient, requesting ID, credit card copy and mortgage/lease copies for an order that had an approved credit card two different times. I have orde... もっと見る
企業が回答しました
When I walked in, I was Acknowledged! Then left alone!! Then Mike again acknowledge me when I was walking thru Showroom. His Professionalism and Courteousness was why I actually Bought $2,300 a... もっと見る
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企業情報
当該企業による記述
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
連絡先
873 New Loudon Road, 12110, Latham, NY, 米国
- 5187821316
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The process of ordering is very easy…
The process of ordering is very easy and quick. We are very pleased

Raymour & Flanigan - Albany Latham からの回答

Raymour & Flanigan - Albany Latham からの回答
Great Customer Service!!
When I walked in, I was Acknowledged!
Then left alone!! Then Mike again acknowledge me when I was walking thru Showroom.
His Professionalism and Courteousness was why I actually Bought $2,300 and opened an Account with your company!
I was there just to look at options only!!
Mike, is a Great Salesman and a Humbled Veteran!!
Please, Thank Him for his Employment!🇺🇸

Raymour & Flanigan - Albany Latham からの回答
Excellent service from Jen!
Excellent service from Jen!! She was very knowledgeable and patient with us!

Raymour & Flanigan - Albany Latham からの回答
living room furniture
My wife and I appreciated Jerry's help when we came in to look at living room sets. He had answers to everything we were questioning at his fingertips. Jerry grabbed a cart and brought over a chair to the other side of the store. We were able to see how the 2 pieces looked together. Thank you Jerry and Thank you Raymour and Flanigan for our new living room furniture.

Raymour & Flanigan - Albany Latham からの回答
Alex is the best!
I dragged this poor man all around the store trying to decide what I wanted. He was kind and patient and made sure I left with items I’d be happy with. It was a great and easy experience. Thanks Alex!

Raymour & Flanigan - Albany Latham からの回答

Raymour & Flanigan - Albany Latham からの回答
Great experience
Great experience. Cap, my salesman was very helpful and I appreciate his suggestions and advice regarding my purchase. I would absolutely return to work with him again on future purchases

Raymour & Flanigan - Albany Latham からの回答
Excellent Experience
My wife and I found the experience at Raymour & Flanigan most pleasant. The sales agent was most helpful and professional.

Raymour & Flanigan - Albany Latham からの回答
I’m handicapped and just got out of the…
I’m handicapped and just got out of the hospital. My sister in law went shopping for me and the sales person went out of his way to find me the perfect power lift chair! It was scheduled for delivery on Tuesday and he managed to get the delivery date changed to Sunday! I thank him for that and look forward to getting my chair!

Raymour & Flanigan - Albany Latham からの回答

Raymour & Flanigan - Albany Latham からの回答
Power recliner loveseat
The Salesperson, Jordan, was great. I researched R&F website so we knew pretty much what we wanted and what was as available. The website is easy and friendly. He was familiar with the power loveseat recliner we were interested in and offered other suggestions as well. It was not on display but the single recliner was for us to try. Our Friday purchase was available on Monday but we chose Tuesday. Our last purchase of at least half of the furniture in our home from R&F was six years ago and we were very happy with everything except the loveseat recliner which we have been unable to get comfortable in for the last few years. We’re hoping the power recliner we are purchasing will, since it has loads of adjustments available.

Raymour & Flanigan - Albany Latham からの回答
everything was simple and easy bought a…
everything was simple and easy bought a new bed and mattress, and included paper work,was done in less than 20 min,nice
The salesman
The salesman, Brian, was very helpful and friendly. After shopping around in several other capital region stores, I was pleasantly surprised to learn that Raymour & Flanigan's wait time for the chair I purchased was 1 month rather than anywhere from 3 to 9 months.

Raymour & Flanigan - Albany Latham からの回答
ordered over the phone picked up at…
ordered over the phone picked up at store never got reciept or paper work

Raymour & Flanigan - Albany Latham からの回答
Cap did an excellent job working with…
Cap did an excellent job working with us and even went over and beyond. He contacted us later in the day to inform us that he found the furniture we wanted.

Raymour & Flanigan - Albany Latham からの回答
The salesman I spoke with was rude
The salesman I spoke with on the phone was rude. I wanted to purchase a sofa but pillows from a different couch. He spoke to me as if I had lost my mind. "So, you want to buy one sofa but the pillows from a different sofa?" He said condescendingly. I then asked him if I am the first to buy a sofa and buy pillows from a different sofa. He did not answer my question. He said, "Well, it will take a long time to get them." I assured him this was not an issue. He then told me he couldn't order them because they are an outlet item.
His entire tone was unprofessional, crude and off-putting. So, I decided to just buy the sofa online instead of getting it with his name attached to the sale.

Raymour & Flanigan - Albany Latham からの回答
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