My wife and I initially went to the Lake Grove store to look for a new couch. We were helped by Samantha whom was very friendly and informative and guided us to the exact couch we were looking for. We... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Joe Giordano was great! He greeted us at the door and showed us the mattress we wanted to see. He was very knowledgeable and friendly. He answered all our questions and explained all the details. He... もっと見る
Samar Chrayde-Perez, the consultant that worked with me was wonderful. She took her time, explained everything thoroughly and made suggestions regarding my purchases. I was looking to buy a loveseat... もっと見る
No one checked or asked me if all the information on my receipt was up to date. I had to go back to the same store the following day and make sure they gave me an updated receipt with the correct emai... もっと見る
企業が回答しました
企業情報
当該企業による記述
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
連絡先
3147 Middle Country Road, 11755, Lake Grove, NY, 米国
- 6312857530
4.6
優良
269件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
bought a best selling couch in 2020 and…
bought a best selling couch in 2020 and my 2 year old and 4 year old almost got the wood in ottom through there leg. ottom broke down the Cushing sank to the floor. and I called and they wat to charge me to fix it. bad service will never buy from raymour and Flanigan again.
2023年2月1日
自発的なレビュー
Raymour & Flanigan - Lake Grove からの回答
Hi Dennis. We are sorry to hear about the experience you had with us. If you would like to talk with us further about your concerns, please email us at rfcare@raymourflanigan.com. Thank you. -Jeff V.
Kevin McCormick was an excellent…
Kevin McCormick was an excellent salesman! Helped me find the perfect bed frame.
2023年1月20日
Raymour & Flanigan - Lake Grove からの回答
Thank you Zachary Wienclaw for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon. -Jeff V.
The salesman is not breathing Down your…
The salesman is not breathing Down your neck. He’s in a reachable distance so if you have questions.
2023年1月16日
Raymour & Flanigan - Lake Grove からの回答
Thank you for taking the time to leave a review, Gail! We're happy to hear that your sales associate was friendly and gave you space to shop comfortably!! Enjoy your new furniture. -Jeff V.
Glendora Sleeper Sofa
Gloria assisted us in our purchase. We were in need of a pull out sleeper sofa. She was very helpful and knowledgeable in all of the product manufacturers and different products they offered. We special ordered the Glendora sleeper in Santa Rosa linen.
2023年1月16日
Raymour & Flanigan - Lake Grove からの回答
Thank you for your review Natalie We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.
Hilary Hess was our sales associate
Hilary Hess was our sales associate. The depth of knowledge She has on the products that you offer was extremely helpful in our decision making process. A true professional, and a big help. Thank you.
2023年1月16日
Raymour & Flanigan - Lake Grove からの回答
Thank you for taking the time to leave such a positive review! We are pleased to hear that your sales person was able to assist you in making an informed decision and that you found her to be a true professional. We appreciate your business and hope to see you again soon! -Jeff V.
Our sales person
Our sales person, Gail, was very friendly and helpful. She made the ordering process very smooth and easy.
2023年1月15日
Raymour & Flanigan - Lake Grove からの回答
Thank you for your review Gina Giardella We are happy to hear that your sales person was friendly and helpful!! Enjoy your new furniture. -Jeff V.
Bill is a wonderful salesman
Bill is a wonderful salesman! Very patient and informative and knows what he’s doing! We will be back!
2023年1月15日
Raymour & Flanigan - Lake Grove からの回答
Thank you for taking the time to leave this review! We am happy to hear that your salesman provided you with excellent service and that you plan to return. We appreciate your business and look forward to serving you again in the future! -Jeff V.
Raymour & Flanigan - Lake Grove からの回答
Thank you Janet for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.
Kevin was great and made the process…
Kevin was great and made the process quick and easy. Looking forward to our new dining set!
2023年1月1日
Raymour & Flanigan - Lake Grove からの回答
Thank you Pauline for your kind words. We're happy to hear you are enjoying your new dining set! -Jeff V.
Jerry at the outlet was helpful and…
Jerry at the outlet was helpful and directed us to the main store for our purchase. Dayo Olawusi helped us make our purchase and took care of our questions and concerns. Always a pleasure shopping at Raymour & Flanigan.
2022年12月31日
Raymour & Flanigan - Lake Grove からの回答
Thank you Cindy for your review. It's great to hear that our team was a pleasure to work with! Enjoy your new furniture. -Jeff V.
Quality service
2022年12月28日
Raymour & Flanigan - Lake Grove からの回答
Thank you Tom LoCascio for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.
No one checked or asked me if all the…
No one checked or asked me if all the information on my receipt was up to date. I had to go back to the same store the following day and make sure they gave me an updated receipt with the correct email. I did not receive an email on the day of purchase, so I checked the receipt thoroughly and found an incorrect email. I received an email pertaining to my purchase after I went and had the store correct my information.
2022年12月21日
Raymour & Flanigan - Lake Grove からの回答
Hello Cam. We are very sorry to hear about this miscommunication you have experienced and any inconvenience this may have caused. If you need further assistance feel free to contact our customer care team at RFCare@raymourflanigan.com. -Jeff V.
Great service and products.
Mr. McCormack is a great company rep - courteous, knowledgeable and ready to help. With his help I was able to find exactly the chairs I needed and the delivery was scheduled promptly.
2022年12月2日
Raymour & Flanigan - Lake Grove からの回答
Thank you for your review Carol Leister We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.
Raymour & Flanigan - Lake Grove からの回答
Thank you for taking the time to leave a review, Shiela! We're happy to hear that your sales associate was helpful and patient!! Enjoy your new furniture. -Jeff V.
Raymour & Flanigan - Lake Grove からの回答
Thank you for taking the time to leave a review, Rahul! We're happy to hear that your sales associate was helpful and friendly!! Enjoy your new furniture. -Jeff V.
Raymour & Flanigan - Lake Grove からの回答
Thank you Eileenfor you 5 star rating! We're happy to hear your salesman was so helpful and made your experience feel easy!! Enjoy your new furniture. -Jeff V.
My great experience shopping in Raymour & Flanigan.
I had a great experience shopping in Raymour & Flanigan. As soon as I walked through the doors, a sales person was there to great me. I explained what I was looking for, and I ended up finding what I wanted in about 10 minutes. I was very pleased with the service I received, it was very professional.
2022年10月31日
Raymour & Flanigan - Lake Grove からの回答
Thank you Victor Mortellaro for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.
easy to work with R&F !!!
Upon entering the store I was immediately greeted. I requested a sales person i previously used. He was available and came over in just a few minutes. I know what I wanted , it was in the showroom and the sales was completed in under 15 minutes !!!!
Fast, hassle free, and easy with ZERO pressure. THANKS !!
2022年10月30日
Raymour & Flanigan - Lake Grove からの回答
Thank you sassycat1for you 5 star rating! We're happy to hear your salesman was so helpful and made your experience feel easy!! Enjoy your new furniture. -Jeff V.
Jean-Pascal Polynice in Lake grove…
Jean-Pascal Polynice in Lake grove store, he was our salesman, he was the best, he went out of his way to show us different items we were interested in, he would take different chairs, pillows etc and show us how they would look with the furniture - we are extremely happy to have his help. we ended up buying living room, dinning room, and family room furniture.
2022年10月23日
Raymour & Flanigan - Lake Grove からの回答
Thank you John Emanuele for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.
Paola was very helpful in our search…
Paola was very helpful in our search for new bed and mattress, Eddie
2022年10月15日
Raymour & Flanigan - Lake Grove からの回答
Thank you Edwin Martinez for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! Enjoy your new mattress. -Jeff V.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。