John was patient and informative. He greeted my daughter and I as if we were family. He took his time. The best experience I have had with R & F. I gave R & F a second chance after having to deal wi... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Secacus, NJ, bought the Garron Power Lift Recliner with Power Headrest and Heat, a great chair, very comfy. Sales guy John was great.Delivery is on a different planet, can't reach them via phone dont... もっと見る
I went to the showroom in Secaucus NJ and the associate Maria Ramirez was incredibly helpful. I was limited on how much space I have and she was able to show me all the options I had available and wha... もっと見る
企業が回答しました
My wife and I have been customers at the Secaucus ,NJ store for the past 3 + years. We have purchased all of our furniture there and would not even consider looking elsewhere. Special shout-out to s... もっと見る
企業情報
当該企業による記述
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
連絡先
150 Harmon Meadow Blvd, 7094, Secaucus, NJ, 米国
- 2018091353
4.6
優良
142件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 5％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The technician was on time and very…
The technician was on time and very explanatory about the replacement process.
2026年6月9日
We met a great associate who helped us…
We met a great associate who helped us pick out exactly what we needed.
2026年5月26日
John was a professional experienced…
John was a professional experienced salesperson that made our visit to Raymour and Flanagan spectacular!
2026年5月25日
John was patient and informative
John was patient and informative. He greeted my daughter and I as if we were family.
He took his time. The best experience I have had with R & F.
I gave R & F a second chance after having to deal with Paramus store, I'm glad I did. Send John to train Paramus management on customer service!
2026年5月18日
Secacus
Secacus, NJ, bought the Garron Power Lift Recliner with Power Headrest and Heat, a great chair, very comfy. Sales guy John was great.Delivery is on a different planet, can't reach them via phone dont listen to instructions, staff can't reach them as if they are in N Korea
2026年4月3日
自発的なレビュー
La chica q me atendio
La chica q me atendio , Giselle me turbo paciencia y me dio un excelente trato
2026年3月8日
hi.If you want a real good purchase…
hi.If you want a real good purchase experience go in Secaucus store and contact Robert Millett.he is very professional,helpful and kind sales person and most important thing he gave to us an unbeatable price of a dining set.I will go back to buy a living set
2026年2月7日
自発的なレビュー
Raymour & Flanigan warning about buying furniture there. DON'T
I still am trying to get damaged furniture replaced since 12/4/25!
I have never seen such an incompetent staff from customer care or the service department to answering phones!
They blatantly lied to the credit card bank and said my order was complete with no claims of damage! The cc bank closed the dispute claim at Raymour/Flanigan's fraudulent information! I am filing consumer complaints on Monday with the Attornies General of NJ and NY and also with the Better Business Bureau!
What else to you want to know?
I have a file on all my attempts to resolve this!
2026年2月6日
Best furniture shopping experience
My wife and I have been customers at the Secaucus ,NJ store for the past 3 + years. We have purchased all of our furniture there and would not even consider looking elsewhere. Special shout-out to sales associate Gisselle Torres. After our first experience working with her 3 years ago we now call Gisselle to make appointments as we know we will be getting the best service. She is very knowledgeable about all of the furniture and is just a total professional. If you can appreciate being treated as a special guest and not as just a “customer” while furniture shopping then go seeGisselle at the Secaucus location. 5 out of 5 stars…
2025年10月11日
自発的なレビュー
Both our sales woman and the manager…
Both our sales woman and the manager were extremely helpful. We were made comfortable while all of our questions were answered. Thank you, Helaine
2025年9月2日
Superior customer service.
Superior customer service. Listened, researched product line, and delivered. Also reached out to colleagues and provided added services. Truly aprreciative and I am a loyal customer!
2025年6月28日
Raymour & Flanigan - Secaucus からの回答
Dear Amelia,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with our team. Providing superior service is something we strive for every day, and it's incredibly rewarding to know that our efforts have made a difference for you.
Listening to our guests, thoroughly researching our product line, and providing exceptional service are all part of our commitment to excellence. We are delighted that you appreciated the added services and the collaborative efforts of our team.
Your loyalty means the world to us, and we are truly grateful to have you as a valued customer. If there's anything else we can do for you in the future, please don't hesitate to reach out.
Thank you once again for your kind words and for choosing Raymour & Flanigan!
Best,
The Raymour & Flanigan Team
Great Experience
John was very professional, helpful and knowledgeable . Great salesman.
He made it easy for me to find what I was looking for.
2025年5月19日
Raymour & Flanigan - Secaucus からの回答
Dear Bernice Cruz,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with John. It's great to know that his professionalism, helpfulness, and knowledge made your shopping experience easy and enjoyable. We are proud to have him on our team, and your kind words will surely be shared with him.
We look forward to welcoming you back to Raymour & Flanigan in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
Warm regards,
The Raymour & Flanigan Team
Raymour & Flanigan - Secaucus からの回答
Hello James Nolan,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you were satisfied with the quick removal of your old mattress and the setup of your new one. Our team strives to provide efficient and seamless service, and it's wonderful to know we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Raymour & Flanigan Team
Raymour & Flanigan - Secaucus からの回答
Hello Viatcheslav,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service efficient and competent. Our team works hard to ensure that every customer has a positive experience, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Great experience
The buying experience was great. Mike, the salesman, answered all our questions and helped us throughout the entire process.
2025年4月28日
Raymour & Flanigan - Secaucus からの回答
Hello Edgar,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a great buying experience and that Mike was able to assist you throughout the process. We strive to provide excellent service and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
The staff was helpful and polite.
The staff was helpful and polite.
We took out time and discussed the furniture options that were available to me.
2025年4月30日
Raymour & Flanigan - Secaucus からの回答
Hello Perry Mary Elizabeth,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our staff was helpful and polite during your visit. It's wonderful to know that you felt comfortable discussing your furniture options and that we could assist you in finding the perfect pieces for your home. Your feedback is greatly appreciated and will be shared with our team. We look forward to welcoming you back to Raymour & Flanigan in the future!
Warm regards,
The Raymour & Flanigan Team
Our sales rep Gisel Torres
Our sales rep Gisel Torres, was awesome.
She knows her furniture.
2025年4月22日
Raymour & Flanigan - Secaucus からの回答
Hello Gaurang Bhatt,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had such a positive experience with our home furnishing consultant, Gisel. It's great to know that her expertise and knowledge of furniture made your visit enjoyable. We truly appreciate your 5-star rating and your kind words.
If there's anything else we can assist you with or if you have any future furniture needs, please don't hesitate to reach out. We look forward to serving you again at Raymour & Flanigan.
Best regards,
The Raymour & Flanigan Team
Ramon at the Secaucus
Ramon at the Secaucus, NJ store was very professional, accommodating, and courteous to me and my family. His bilingual service was very helpful. Thank you!
2025年4月20日
Raymour & Flanigan - Secaucus からの回答
Hello,
Thank you so much for sharing your experience with us! We’re delighted to hear that Ramon took such great care of you and your family at our Secaucus, NJ store. It’s wonderful to know that his bilingual skills made your visit even better! We truly appreciate your kind words and your perfect rating. If there’s anything else we can do for you, please feel free to reach out anytime. We can’t wait to welcome you back again soon!
Warm regards,
The Raymour & Flanigan Team
Maria and the staff was very nice and…
Maria and the staff was very nice and they made my family feel welcome
2025年4月7日
Raymour & Flanigan - Secaucus からの回答
Hello Francisco,
Thank you for sharing your experience with us! We’re happy to hear that Maria and our team made you and your family feel welcome during your visit. Creating a warm and inviting atmosphere is important to us, and we’re glad we succeeded with you.
We really appreciate your feedback and look forward to serving you again. If there’s anything else we can do for you, please let us know.
Best,
The Raymour & Flanigan Team
Service was immediate
Service was immediate. Cristal was very helpful. The cashier was on point and friendly. The only thing I am waiting to see is the color of the set. the set we bought in the store Dove, does not look like the color online.
2025年2月26日
Raymour & Flanigan - Secaucus からの回答
Hello Joann,
Thank you for taking the time to share your experience with us! We're thrilled to hear that Cristal and our customer care representative provided you with immediate and friendly service. We understand the importance of getting the right color for your furniture. If you have any concerns or need further assistance, please feel free to reach out to us at RFCARE@raymourflanigan.com. We're here to help ensure you're completely satisfied with your purchase.
Thank you for choosing Raymour & Flanigan Furniture and Mattress Store. We look forward to serving you again soon!
Best regards,
Raymour & Flanigan Customer Service Team
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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