I went to the showroom in Secaucus NJ and the associate Maria Ramirez was incredibly helpful. I was limited on how much space I have and she was able to show me all the options I had available and wha... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Secacus, NJ, bought the Garron Power Lift Recliner with Power Headrest and Heat, a great chair, very comfy. Sales guy John was great.Delivery is on a different planet, can't reach them via phone dont... もっと見る
My wife and I have been customers at the Secaucus ,NJ store for the past 3 + years. We have purchased all of our furniture there and would not even consider looking elsewhere. Special shout-out to s... もっと見る
John was patient and informative. He greeted my daughter and I as if we were family. He took his time. The best experience I have had with R & F. I gave R & F a second chance after having to deal wi... もっと見る
企業情報
当該企業による記述
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
連絡先
150 Harmon Meadow Blvd, 7094, Secaucus, NJ, 米国
- 2018091353
4.3
優良
146件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 0％に回答しています
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Our sales rep Gisel Torres
Our sales rep Gisel Torres, was awesome.
She knows her furniture.
2025年4月22日
Raymour & Flanigan - Secaucus からの回答
Hello Gaurang Bhatt,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had such a positive experience with our home furnishing consultant, Gisel. It's great to know that her expertise and knowledge of furniture made your visit enjoyable. We truly appreciate your 5-star rating and your kind words.
If there's anything else we can assist you with or if you have any future furniture needs, please don't hesitate to reach out. We look forward to serving you again at Raymour & Flanigan.
Best regards,
The Raymour & Flanigan Team
Ramon at the Secaucus
Ramon at the Secaucus, NJ store was very professional, accommodating, and courteous to me and my family. His bilingual service was very helpful. Thank you!
2025年4月20日
Raymour & Flanigan - Secaucus からの回答
Hello,
Thank you so much for sharing your experience with us! We’re delighted to hear that Ramon took such great care of you and your family at our Secaucus, NJ store. It’s wonderful to know that his bilingual skills made your visit even better! We truly appreciate your kind words and your perfect rating. If there’s anything else we can do for you, please feel free to reach out anytime. We can’t wait to welcome you back again soon!
Warm regards,
The Raymour & Flanigan Team
Maria and the staff was very nice and…
Maria and the staff was very nice and they made my family feel welcome
2025年4月7日
Raymour & Flanigan - Secaucus からの回答
Hello Francisco,
Thank you for sharing your experience with us! We’re happy to hear that Maria and our team made you and your family feel welcome during your visit. Creating a warm and inviting atmosphere is important to us, and we’re glad we succeeded with you.
We really appreciate your feedback and look forward to serving you again. If there’s anything else we can do for you, please let us know.
Best,
The Raymour & Flanigan Team
Service was immediate
Service was immediate. Cristal was very helpful. The cashier was on point and friendly. The only thing I am waiting to see is the color of the set. the set we bought in the store Dove, does not look like the color online.
2025年2月26日
Raymour & Flanigan - Secaucus からの回答
Hello Joann,
Thank you for taking the time to share your experience with us! We're thrilled to hear that Cristal and our customer care representative provided you with immediate and friendly service. We understand the importance of getting the right color for your furniture. If you have any concerns or need further assistance, please feel free to reach out to us at RFCARE@raymourflanigan.com. We're here to help ensure you're completely satisfied with your purchase.
Thank you for choosing Raymour & Flanigan Furniture and Mattress Store. We look forward to serving you again soon!
Best regards,
Raymour & Flanigan Customer Service Team
I’m love the store and the lsales…
I’m love the store and the lsales people Is professional and very good services
2025年2月23日
Raymour & Flanigan - Secaucus からの回答
Hello Carlos,
Thank you so much for your wonderful review! We are thrilled to hear that you love our store and appreciate the professionalism and excellent service provided by our sales team. Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best experience possible.
We look forward to welcoming you back soon!
Best regards,
The Raymour & Flanigan Team
Great team at store, generous, polite and friendly.
Everyone was nice and friendly. They were honest and sincere.
2025年2月17日
Raymour & Flanigan - Secaucus からの回答
Hello Raul,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our team to be nice, friendly, honest, and sincere. Providing exceptional service is something we strive for, and your feedback reassures us that we're on the right track.
We truly appreciate your 5-star rating and look forward to welcoming you back to Raymour & Flanigan for any of your future home furniture needs.
Best regards,
The Raymour & Flanigan Team
As an account holder
As an account holder, I would like to express my appreciation for our salesperson, Ramón. He demonstrates a high level of professionalism and knowledge, complemented by his excellent sales skills. Ramón consistently maintains a positive demeanor and is always willing to assist, making him a valuable asset to our experience.
2025年1月30日
Best website ever!
Your website is the best furniture website ive experienced. Super easy to navigate dimensions at the ready very very nice.
2025年1月24日
Raymour & Flanigan - Secaucus からの回答
Hi Brenda, thank you so much for the amazing feedback! We’re so glad to hear that you had a great experience navigating our website. We put a lot of effort into making it user-friendly and informative, so it’s wonderful to know it made your shopping experience easier. If you need anything else, don’t hesitate to reach out. We appreciate you choosing us!
Thank you!
Raymour and Flanigan
Our salesperson John in the Secaucus…
Our salesperson John in the Secaucus store was awesome. I had used R & F for furnishings for my shore home( not Secaucus store) and swore I'd never use this store again. But shopping w my daughter we stopped in and John met us at the door, he was such a pleasure, knew his furniture, efficient, didn't try to sell me something I didn't want. I definitely would use him again, he is the only reason I'd come back. By the way I bought 2 pieces of furniture that day.
Thanks JOHN
2025年1月22日
Raymour & Flanigan - Secaucus からの回答
Dear Mary,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that John provided you with such exceptional service at our Secaucus store. It's wonderful to know that his knowledge and approach made your visit enjoyable and led to your purchase of two pieces of furniture.
We truly value your feedback and are delighted that John could change your perspective on shopping with us. Your kind words will certainly be shared with him and the team. We look forward to welcoming you and your daughter back in the future.
Warm regards,
Raymour & Flanigan Furniture and Mattress Store
Que atienda alas personal
En customer service es un poco rustica y me senti q me estaba regañando y nunca me miro siempre estuvo prepotente y Mirando Asia La conputadora
2024年12月28日
The worst night mer is to deal with…
The worst night mer is to deal with this company and there so called managers!!!
2024年12月6日
Raymour & Flanigan - Secaucus からの回答
Hi Linda,
I'm truly sorry to hear about your experience with our company and our management team. Your feedback is very important to us, and we take it seriously. If you could provide more details about the issues you faced, it would help us address them and improve our service. Thank you for bringing this to our attention.
Best regards,
Cristina B.
Sales person Daniel was very attentive…
Sales person Daniel was very attentive to my concerns
2024年12月2日
Raymour & Flanigan - Secaucus からの回答
Dear Mirella,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Daniel was able to address your concerns attentively. Your satisfaction is our top priority, and it's wonderful to know that Daniel provided you with excellent service. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Raymour & Flanigan - Secaucus からの回答
Dear Sandip,
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us and that Christine was able to assist you so effectively. We take pride in our team's dedication to providing excellent service and quality products. Your kind words mean a lot to us and will certainly be shared with Christine. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Raymour & Flanigan - Secaucus からの回答
Hi Dominic,
Thank you so much for your wonderful review! We're thrilled to hear that our saleswoman was able to assist you in a helpful and professional manner. Your satisfaction is our top priority, and it's great to know we met your expectations. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Expedient delivery and super easy…
Expedient delivery and super easy online order experience.
2024年10月6日
Raymour & Flanigan - Secaucus からの回答
Hi Vicky,
Thank you so much for your wonderful review! We're thrilled to hear that you had an expedient delivery and found the online ordering process super easy. Your satisfaction is our top priority, and it's great to know we met your expectations. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Great Experience
The saleswoman was knowledgeable, knew right away what I wanted and showed me the perfect piece.
2024年10月5日
Raymour & Flanigan - Secaucus からの回答
Hi Michael,
Thank you so much for your wonderful review! We're thrilled to hear that our saleswoman was able to assist you so effectively and help you find the perfect piece. Your satisfaction is our top priority, and it's great to know we met your expectations. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Raymour & Flanigan - Secaucus からの回答
Dear Jorge,
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us and that Jonathan was able to assist you so effectively. We pride ourselves on providing knowledgeable and friendly service, and it's always rewarding to hear when we've succeeded. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Disappointed
After debating as to whether or not to write this review, I decided to do so. I ordered a sofa and oversized chair. Furniture was delivered on Memorial Day, 5/27/2024. Delivery service went well. Furniture is very comfortable. My problem is with the stitching. Within one hour after I received the delivery, I took pictures and sent a text to the salesperson who helped me stating I was unhappy with the stitching. It was all crooked and wrinkly. She responded two days later. Said, per the manager, this looks normal. I then went to the store (Secaucus, NJ) to look at the floor sample. The floor sample was actually in better condition than what I received. I called customer service, had to leave a message. They didn't even have the decency to call me directly. They called the store, who then contacted me. Bottom line is, I was told this meets their standards. In my opinion, they must have very low standards. I think they should have, at least, offered to replace the cushions. I will not buy from them again. In fact, I just bought a new dining room set but went elsewhere.
2024年5月27日
自発的なレビュー
Raymour & Flanigan - Secaucus からの回答
Dear Patricia,
Thank you for taking the time to share your experience with us. We genuinely appreciate your feedback and are sorry to hear that the stitching on your new sofa and oversized chair did not meet your expectations. It's disappointing to learn that our response to your concerns fell short of providing the resolution you were hoping for.
We regret that this experience has led you to choose another retailer for your dining room set. Your satisfaction is important to us, and we hope you might consider giving us another chance in the future. If you have any further concerns or need assistance, please feel free to reach out.
Thank you again for your feedback.
Best regards,
The Raymour & Flanigan Team
saleswomen Christine was a pleasure to…
saleswomen Christine was a pleasure to do business with
2024年8月18日
Raymour & Flanigan - Secaucus からの回答
Dear Cristian,
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Christine made your shopping experience a pleasure. We strive to provide excellent service, and it's always rewarding to know when we've succeeded. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Sales representative Vinny was very…
Sales representative Vinny was very helpful and answer all our question. It made our purchase of the living room set very easy and enjoyable..
2024年8月10日
Raymour & Flanigan - Secaucus からの回答
Dear Simon,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Vinny was able to assist you effectively and make your purchase of the living room set both easy and enjoyable. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. We hope you enjoy your new living room set for many years to come. Please don't hesitate to reach out if you need any further assistance.
Best regards,
Raymour & Flanigan Furniture and Mattress Store
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