I went to the showroom in Secaucus NJ and the associate Maria Ramirez was incredibly helpful. I was limited on how much space I have and she was able to show me all the options I had available and wha... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Secacus, NJ, bought the Garron Power Lift Recliner with Power Headrest and Heat, a great chair, very comfy. Sales guy John was great.Delivery is on a different planet, can't reach them via phone dont... もっと見る
My wife and I have been customers at the Secaucus ,NJ store for the past 3 + years. We have purchased all of our furniture there and would not even consider looking elsewhere. Special shout-out to s... もっと見る
John was patient and informative. He greeted my daughter and I as if we were family. He took his time. The best experience I have had with R & F. I gave R & F a second chance after having to deal wi... もっと見る
企業情報
当該企業による記述
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
連絡先
150 Harmon Meadow Blvd, 7094, Secaucus, NJ, 米国
- 2018091353
4.3
優良
146件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 0％に回答しています
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Maria was very helpful
Maria was very helpful. She showed us what we wanted to see. Did not pressure us in any way. Made the sale go through seamlessly.
2024年7月28日
Raymour & Flanigan - Secaucus からの回答
Hi Deb,
Thank you so much for your wonderful review! We're thrilled to hear that Maria provided you with such a positive experience. It's great to know that she was able to assist you without any pressure and made the sale process seamless. We appreciate your feedback and look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Excellent Service
I visited the store to purchase a mattress and box spring. Your client rep, Mark Solomon, was very knowledgeable, answered all my questions and helped make my choice a very easy one.
2024年5月3日
Raymour & Flanigan - Secaucus からの回答
Hi Dennis,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that Mark Solomon was able to assist you effectively and make your mattress and box spring purchase a smooth process. We strive to provide knowledgeable and helpful service, and it's great to know that Mark delivered on that promise. Enjoy your new mattress and box spring!
Best regards,
The Raymour & Flanigan Team
Great Visit
Hamid was incredibly helpful during our recent visit to the Secaucus store. He helped us get exactly what we needed for a great price. He was patient while we laid on a dozen different ones. Will be back to see him for the rest of our furniture needs.
2024年6月19日
Raymour & Flanigan - Secaucus からの回答
Hello Lisa B We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
We love our new furniture
We love our new furniture. The delivery and set up was great, too.
2024年6月19日
Raymour & Flanigan - Secaucus からの回答
Hello Pamela Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!
My saleswoman was amazing
My saleswoman was amazing. She was knowledgeable, had the answer to ever question I asked. She made my wife and I
feel very comfortable with the decision we made.
2024年6月8日
Raymour & Flanigan - Secaucus からの回答
Thank you so much for your review, Stephen! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Staff who assist us is very…
Staff who assist us is very accommodating especially Jeffrey.
He make sure that transactions was done properly.
2024年5月28日
Raymour & Flanigan - Secaucus からの回答
Thank you so much for your review, Felicitas! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
I appreciate the Mgr who helped me
I appreciate the Mgr who helped me, Mohammed. He seemed to be honest, friendly, and very helpful. I had bought most of my furniture in the past from Raymour & Flanigan. I like the quality of the furniture. Also, when I've had problems, customer service was very helpful.
2024年5月29日
Raymour & Flanigan - Secaucus からの回答
Hello Valued Customer Thank you for leaving this 4-star rating! We're glad you had a great experience with us!
The woman that helped us was very…
The woman that helped us was very helpful and your furniture is well very nice. It’s a pleasure shopping there.
2024年5月27日
Raymour & Flanigan - Secaucus からの回答
Hello Theresa & Luke Brady! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
The salesman( Mark) and manager (Anthony) were a pleasure to do business with.
The salesman( Mark) and
2024年5月13日
Raymour & Flanigan - Secaucus からの回答
Hello Jackie Irwin! Thank you for your feedback. Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!
Excellent Customer SerVice
2024年5月15日
Raymour & Flanigan - Secaucus からの回答
Hello Joseph Pansini! Thank you for your feedback. Thank you for leaving such a great rating! We're glad you had such a good experience with us. Thank you!
Our last visit was for a reselect
Our last visit was for a reselect. It was a very pleasant experience. We had to work with the store manager, Javier Aguirre. This gentleman was very polite, professional, knowledgeable and listened to our concerns. I would like to also mention that we purchased more than we were refunded and an extra piece of furniture. We are very Happy with our Reselection.
2024年4月25日
Raymour & Flanigan - Secaucus からの回答
Thank you so much, Antonio, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Sales man allowed me to look and not…
Sales man allowed me to look and not follow me around the store. When I was ready he came to help
2024年4月21日
Raymour & Flanigan - Secaucus からの回答
Thank you so much, Angela, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service while giving you the space to shop comfortably! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
The sales woman Giselle was SO helpful
2024年4月14日
Raymour & Flanigan - Secaucus からの回答
Thank you so much for your review, James! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Very informative about the furniture…
Very informative about the furniture and very courteous
2024年4月7日
Raymour & Flanigan - Secaucus からの回答
Hello Fiordaliza Dominguez! Thank you for your feedback. Thank you for leaving this 4-star rating! We're glad you had a great experience with us!
All furniture purchase was impeccable…
All furniture purchase was impeccable and customer service is very helpful.
2024年4月2日
Raymour & Flanigan - Secaucus からの回答
Hello Richlyn T! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
We came in right after opening looking…
We came in right after opening looking for carpets, the sales man directed us to it, but he wasn’t a part of our search, no suggestions or on carpet care either, once we decided on one, he didn’t mention the cost of shipping until he gave us the papers and I was the one that noticed, then he made us feel like he wanted us out of there as fast as possible, we will not go back to that location.
2024年3月17日
Raymour & Flanigan - Secaucus からの回答
Hello Andrew Jeross. We're sorry to hear you had a negative experience in our showroom. This is certainly not how we want our customers to feel while shopping with us! If you'd like to discuss this matter further, please email us at rfcare@raymourflanigan.com with a brief summary of your experience, as well as your name and phone number. Thank you!
Salesman didn’t try to hard sell us
Salesman didn’t try to hard sell us. We asked for time to look around and he let us come back to him. Knew the products.
Professional and polite
2024年3月13日
Raymour & Flanigan - Secaucus からの回答
Hello John Munro Thank you for your kind words, we are pleased to know that our sales associate went above and beyond for you! We hope you're enjoying your new furniture. Thank you!
Excellent Service From Gisselle
Gisselle T. provided excellent customer service and care to my elderly aunt who needed a new recliner. Gisselle was patient, kind, and knowledgeable. She went the extra mile and we felt very valued as customers and people. We will be back thanks to Gisselle!
2024年2月28日
自発的なレビュー
Raymour & Flanigan - Secaucus からの回答
Thank you Joanie for your review! It's great to hear that your sales person, Gisselle , did an exceptional job!! We hope you enjoy your new furniture. Thanks for being a customer with Raymour & Flanigan!
Extremely poor quality sofas I would…
Extremely poor quality sofas I would never recommend them. Purchased a fabric sofa set for almost $5000 worth before 8 months from Secaucus NJ the fabric of the sofa start tearing out the service man came and he wanted to shave the fabric, looks like they subside the issues and waiting for my factory warranty gets over.
2024年2月17日
自発的なレビュー
Raymour & Flanigan - Secaucus からの回答
Hello Naresh. We are very sorry to hear about the issues with your recent order. We would like to get you in touch with our management team to help get this resolved! Please email us at rfcare@raymourflanigan.com with a brief summary of your experience, as well as the name and phone number associated with your order. We will follow up shortly. Thank you!
Mark Solomon who works there was great…
Mark Solomon who works there was great and very helpful
2024年1月21日
Raymour & Flanigan - Secaucus からの回答
Hello Ahmed W! Thank you for your feedback. We're glad you had such a good experience with us. Thank you!
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