Richer Sounds - Bath レビュー 

1,547
TrustScore 5段階評価の5

4.9

4A York Place, London Road, BA1 6AE Bath, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

When I enquired about availability, delivery, and warranty of a TCL 43 P7L tv the store manager said he would call me back with all the details, and he did !! This was contrary to the experience I h... もっと見る

企業が回答しました

5つ星のうち5の評価

A brilliant experience from start to finish. There Bath store had stock of the particular TV that we needed. The store manager, Tom, was super-helpful and also honoured the Richer Sounds price-beating... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent service from Tom and Fred at Richer Sounds in Bath. I had problems with a recently purchased DVD player and they ordered and tested a replacement, ready for collection, all within 48hrs,

企業が回答しました

5つ星のうち5の評価

My son and I visited the store after doing a bit of online research. Although our choices of HiFi separates we’re not in stock in the store, Tom gave us some great expert advice and steered us towards... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

1547件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.9

すべてのレビュー

(1,547)

過去12か月のレビュー数: 25,159

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great service.

Good service and price.

2026年5月23日
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

The staff in the Bath branch were very…

The staff in the Bath branch were very knowledgeable, helpful and their approach was utterly professional.
They answered all my questions with patience and it was just a pleasure to deal with them.
Thoroughly recommended.

2026年5月30日
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Great service from Richer Sounds

The agent I spoke to was very helpful and the items were speedily dispatched.They are exactly what I needed. Also good value for money.

2026年6月5日
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Excellent Service

I always use Richer Sounds for my electrical entertainment items because I have such great service. The staff are helpful and patient even though I have, thanks to my technological inadequacy, had to call them several times when setting up equipment. They also have plenty of choice and good, competitive prices.

2026年6月2日
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Sean was so helpful throughout our…

Sean was so helpful throughout our visit. He clearly really knows his stuff and gave us great advice on what to buy. Follow up has also been first class. Highly recommend Richer Sounds and Sean (although the whole team there seemed on the ball also).

2026年6月4日
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

A real buying experience

The price was right, the tv quality picture and sound great and the small 48 in screen size suits our viewing situation perfectly. Exceptional staff at sales team , friendly and efficient .

2026年6月3日
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Great service

Hayden took the time to listen to what we wanted and answered all the questions we had.
The TV was ready when he said it would be & collection was very straight forward.
Thanks

2026年6月3日
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Excellent customer service

Excellent customer service, friendly, knowledgeable staff. Not pushy, want you to have the system that fits your needs.

2026年6月2日
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Very helpful and knowledgable staff

Very helpful and knowledgable staff. I found what I exactly needed and wasn't persuaded to buy something else just because it was more expensive.

2026年5月24日
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Richer Sounds Bath, you don't have to visit to receive superb service.

Richer Sounds Bath, pull it out of the bag again. Although all communications were via email, Tom could not have provided a more friendly, professional and informed service, which went above and beyond and exceeded my expectations. Every interaction I have had with the Bath store has been first class, great service, great prices, with a 6 year warranty, what's not to like?

2026年5月21日
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

No problems

No problems. Smooth and simple

2026年5月21日
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Clear guidance

Clear guidance. Stuck to price quoted. All good

2026年5月19日
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Excellent service

We purchased a TV at a very competitive price. All the emails were helpful and explanatory. I spoke to Sean over the phone reference collection and he was very helpful. My husband picked up the TV with no problems whatsoever.

2026年5月11日
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

I was quoted a great price over the…

I was quoted a great price over the phone and placed my order. My item arrived the next day and I had a call and email notification.
I also asked to use/borrow a Richer Sounds Head alignment protractor which was also waiting with my item for collection.
Very happy with the price and I felt that nothing was too much trouble, a very pleasant experience.

2026年5月11日
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

First class

First class ! Third time brought from Richer Sounds can not fault these guys! Always buy from them ,after sales is great to had a bit of a hicup with the order but was sorted straight away !
Freddy was on the ball when it came to the sale of the tv!
SERVICE PRICE AND STAFF
GREAT!

2026年5月4日
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Free exchange of tv after six months

I had a problem with a tv that I purchased about six months ago. I thought the problem was proberly not the tv but me not being able to set it up properly. Richer Sound said it had a software problem and I was offered another new tv of a different brand at no extra cost. I was amazed and delighted.

2026年5月5日
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thank you for your wonderful feedback

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