When I enquired about availability, delivery, and warranty of a TCL 43 P7L tv the store manager said he would call me back with all the details, and he did !! This was contrary to the experience I h... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
When I enquired about availability, delivery, and warranty of a TCL 43 P7L tv the store manager said he would call me back with all the details, and he did !! This was contrary to the experience I h... もっと見る
企業が回答しました
A brilliant experience from start to finish. There Bath store had stock of the particular TV that we needed. The store manager, Tom, was super-helpful and also honoured the Richer Sounds price-beating... もっと見る
企業が回答しました
Excellent service from Tom and Fred at Richer Sounds in Bath. I had problems with a recently purchased DVD player and they ordered and tested a replacement, ready for collection, all within 48hrs,
企業が回答しました
My son and I visited the store after doing a bit of online research. Although our choices of HiFi separates we’re not in stock in the store, Tom gave us some great expert advice and steered us towards... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
4A York Place, London Road, BA1 6AE, Bath, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I bought this lovely stereo stand but managed to mix up the delivery address as I couldn't collect from store. Sean at Richer Sounds called and arranged next-day delivery and, true to his word, it arrived and now supports my stereo and LPs.

Richer Sounds - Bath からの回答
Very helpful team in the shop, knowledgeable and very responsive. They also arranged for an installer to contact me which worked well.

Richer Sounds - Bath からの回答

Richer Sounds - Bath からの回答
Excellent customer service, from the first phone call, the communication and picking up my Soundbar, which was an absolute deal!
These guys are so enthusiastic - highly recommended.

Richer Sounds - Bath からの回答
I had fantastic advice on the product that I wanted from George at the Bath Store , ordering and collecting was a very fast efficient process - I was really impressed!

Richer Sounds - Bath からの回答
Sean (Bath Shop)was very helpful and listen to what I was looking for and was not pushy into trying to sell something that you would not be happy with.

Richer Sounds - Bath からの回答
All went very smoothly thanks. Replied to initial email promptly and product available quickly

Richer Sounds - Bath からの回答
I was looking for a specific product, so I phoned up to check whether it was in stock. The local team member was helpful in checking technical information and alternatives.
In store, the team also gave great advice on products and AV solutions without me being pressured to buy anything.
Delivery was quick.

Richer Sounds - Bath からの回答
Checked stock of wanted TV via email and store manager replied in minutes saying he had put it aside. Picked up on way home from work and they loaded it into the car. All sorted in less than an hour start to finish!

Richer Sounds - Bath からの回答
Price match was so good Richer Sounds beat it! Quick shipping and all round perf3ct experience

Richer Sounds - Bath からの回答
The young man who served me was extremely helpful and I came away having made a good purchase. I received the item (a Manhattan T4-R 2TB TV recorder) the following day. I also inquired about 3D projectors (since 3D enabled tv's are sadly a thing of the past) and I received some useful pointers as to which direction I should look if I wanted to continue viewing 3D bluray disc movies. I am normally a keen on-line buyer but for this sort of equipment Richer Sounds will always be my go-to shop.

Richer Sounds - Bath からの回答
I recently purchased a 55-inch LG C5 OLED TV from Richer Sounds and couldn't be happier with both the product and the service I received.
The ordering process was straightforward, the price was very competitive, and communication throughout was excellent. Delivery was quick and the TV arrived well-packaged and in perfect condition.
The LG C5 itself is a fantastic TV, with amazing picture quality, deep blacks, vibrant colours and excellent gaming performance. It's a huge upgrade and exactly what I was hoping for.
What really sets Richer Sounds apart is their customer service. The staff are knowledgeable, helpful and genuinely interested in making sure you get the right product rather than simply making a sale.
I would happily recommend Richer Sounds to anyone looking for quality AV equipment and great customer support. I'll certainly be using them again for future purchases.
Highly recommended. 👍

Richer Sounds - Bath からの回答
I ordered and paid for a television on a Tuesday and I received the television on the Thursday. It was brilliant service couldn't whisper anymore and the telly is absolutely wonderful. Thank you so much! Good service. Good people. Good telly

Richer Sounds - Bath からの回答
Helpful and knowledgable staff, great surroundings and great product!

Richer Sounds - Bath からの回答
Excellent service (Sean?) and product arrived in 2 days not 5

Richer Sounds - Bath からの回答
It was so easy to get advice and help with a person rather than a chat box. They responded quickly to my email and telephone call.

Richer Sounds - Bath からの回答
The sales assistant was very knowledgeable and explained the 2 items very clearly.

Richer Sounds - Bath からの回答
The Staff are so helpfull,giving answers to all questions.

Richer Sounds - Bath からの回答

Richer Sounds - Bath からの回答
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