Richer Sounds - Bath レビュー 

1,547
TrustScore 5段階評価の5

4.9

4A York Place, London Road, BA1 6AE Bath, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

When I enquired about availability, delivery, and warranty of a TCL 43 P7L tv the store manager said he would call me back with all the details, and he did !! This was contrary to the experience I h... もっと見る

企業が回答しました

5つ星のうち5の評価

A brilliant experience from start to finish. There Bath store had stock of the particular TV that we needed. The store manager, Tom, was super-helpful and also honoured the Richer Sounds price-beating... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent service from Tom and Fred at Richer Sounds in Bath. I had problems with a recently purchased DVD player and they ordered and tested a replacement, ready for collection, all within 48hrs,

企業が回答しました

5つ星のうち5の評価

My son and I visited the store after doing a bit of online research. Although our choices of HiFi separates we’re not in stock in the store, Tom gave us some great expert advice and steered us towards... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

1547件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(1,547)

過去12か月のレビュー数: 25,159

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Beautiful retro stereo stand

I bought this lovely stereo stand but managed to mix up the delivery address as I couldn't collect from store. Sean at Richer Sounds called and arranged next-day delivery and, true to his word, it arrived and now supports my stereo and LPs.

2026年7月20日
自発的なレビュー
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thanks for the feedback, although sorry to hear about the mix up of course. Glad to hear all is now well, and enjoy the music!

The Customer Experience team

5つ星のうち5の評価

An excellent experience

Very helpful team in the shop, knowledgeable and very responsive. They also arranged for an installer to contact me which worked well.

2026年7月10日
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Excellent customer service

Excellent customer service, from the first phone call, the communication and picking up my Soundbar, which was an absolute deal!
These guys are so enthusiastic - highly recommended.

2026年7月15日
自発的なレビュー
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Excellent Service

I had fantastic advice on the product that I wanted from George at the Bath Store , ordering and collecting was a very fast efficient process - I was really impressed!

2026年7月23日
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

All went very smoothly thanks

All went very smoothly thanks. Replied to initial email promptly and product available quickly

2026年7月21日
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Very helpful team

I was looking for a specific product, so I phoned up to check whether it was in stock. The local team member was helpful in checking technical information and alternatives.

In store, the team also gave great advice on products and AV solutions without me being pressured to buy anything.

Delivery was quick.

2026年7月18日
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

TV in a rush for the footy!

Checked stock of wanted TV via email and store manager replied in minutes saying he had put it aside. Picked up on way home from work and they loaded it into the car. All sorted in less than an hour start to finish!

2026年7月15日
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

An informed buying experience

The young man who served me was extremely helpful and I came away having made a good purchase. I received the item (a Manhattan T4-R 2TB TV recorder) the following day. I also inquired about 3D projectors (since 3D enabled tv's are sadly a thing of the past) and I received some useful pointers as to which direction I should look if I wanted to continue viewing 3D bluray disc movies. I am normally a keen on-line buyer but for this sort of equipment Richer Sounds will always be my go-to shop.

2026年7月14日
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

I recently purchased a 55-inch LG C5…

I recently purchased a 55-inch LG C5 OLED TV from Richer Sounds and couldn't be happier with both the product and the service I received.

The ordering process was straightforward, the price was very competitive, and communication throughout was excellent. Delivery was quick and the TV arrived well-packaged and in perfect condition.

The LG C5 itself is a fantastic TV, with amazing picture quality, deep blacks, vibrant colours and excellent gaming performance. It's a huge upgrade and exactly what I was hoping for.

What really sets Richer Sounds apart is their customer service. The staff are knowledgeable, helpful and genuinely interested in making sure you get the right product rather than simply making a sale.

I would happily recommend Richer Sounds to anyone looking for quality AV equipment and great customer support. I'll certainly be using them again for future purchases.

Highly recommended. 👍

2026年7月13日
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

I buying and receiving a new telly within a couple of days ordered and paid for a television on…

I ordered and paid for a television on a Tuesday and I received the television on the Thursday. It was brilliant service couldn't whisper anymore and the telly is absolutely wonderful. Thank you so much! Good service. Good people. Good telly

2026年7月14日
Richer Sounds - Bath ロゴ

Richer Sounds - Bath からの回答

Thank you for your wonderful feedback

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