Called to discuss a piece of kit and after determining my needs we agreed on what would be an appropriate purchase. After being quoted 3-5 days delivery I was surprised to receive it the next day.... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Called to discuss a piece of kit and after determining my needs we agreed on what would be an appropriate purchase. After being quoted 3-5 days delivery I was surprised to receive it the next day.... もっと見る
企業が回答しました
Mainly being able to go to the store rather than ordering online and being unsure about care of delivery. Staff who made the effort to check whether the product was in stock while we were in the shop... もっと見る
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Served by Lewis who was professional throughout and an absolute pleasure to deal with. Very knowledgeable and enthusiastic and even managed to upsell to me which is very rare. Would highly recommend... もっと見る
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Aaron again was a 10/10 , showed interest and product knowledge. I decided to complete our Cinema project with a 120in screen and a 4K projector. Aaron came round measured up , made a recommendation a... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
545 Christchurch Road, BH1 4AH, Bournemouth, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The shop was not busy but I was not pounced upon by the sales staff. I explained to the salesman (Lewis) what I was looking for and he discussed this in some detail. I ended up purchasing a CXA81 mk2 amp to replace my mk1 amp. It does sound better and I can now use the mk1 in another system.

Richer Sounds - Bournemouth からの回答
Efficient succinct advice. Item purchased and delivered quickly.

Richer Sounds - Bournemouth からの回答
The customer Service was excellent, the best deals for our price range, everything about the tvs i had an interest in was explained in fine detail,
The staff member was very patient, polite and professional,
He even gave a small discount on what we chose to fit our price range
I'll definitely be coming back when needing another TV and would recommend richersounds

Richer Sounds - Bournemouth からの回答
apart from the lack of parking - fabulous service from all the team at RS Bmth - would buy again.
I've always liked dealing with Richer Sounds, you always feel like you're in safe hands. I placed my Black Friday order and selected to collect my goods from the store. I was promptly notified of order acknowledgement, estimated delivery time to the store and then called by the store (Bournemouth) to let me know the goods were in and ready for collection. As ever, excellent service, excellent products (I'm delighted with my new Monitor Audio Silver 100 speakers) and professional friendly people. Many thanks Richer Sounds.
Richer Sounds has a very informative website which I used to formulate my order.
I ordered online and discussed my proposed purchases with a very helpful agent over the phone. He suggested I needed an eARC HDMI cable but omitted to mention I might consider updating my existing HDMI cables which I had to order the next day.
My order arrived promptly.
I would definitely use Richer Sounds again.
A trusted and reputable company with good customer service and back up. Prices competitive and ethical outlook.
Quickly delivery too 👍
Paul the store manager new the kit I already had and was extremely helpful in recommending the upgrades I was looking for without being pushy. Great kit, great deals and always the place to go.
It is always such a pleasure to visit a Richer Sounds shop where the staff are so friendly, helpful and knowledgeable.
Used Click & Collect service for a new TV. Store staff called me to arrange collection,on arrival staff where very helpful & even helped me to load my purchase into my car. Excellent service as per usual from Richer Sounds

Richer Sounds - Bournemouth からの回答
I bought a set of JBL700nc headphones online and arranged to pick them up in my local store. Went like clockwork. Very happy with my purchase and the overall experience.

Richer Sounds - Bournemouth からの回答
First class service as always from Richer Sounds. Aron and Dan very knowledgeable and a pleasure to deal with.
TV ordered on a Sunday afternoon, delivered Tuesday morning and fitted on Thursday, order to wall in 4 days.

Richer Sounds - Bournemouth からの回答
The knowledge! I know I’m going to sound old saying this, I’m only 18 but it’s true that shops like this just don’t come by often anymore! The employees have such knowledge and the individual I talked to was so kind and easy to talk to! Plus, on a smaller note, the prices matched that which was online from competitors. (Amazon)
To elaborate further, I feel like nowadays you shop online, you watch / read reviews or ask an AI to educate you. And sure, they do in their own way. But just going into the store and asking, you get far more knowledge and you get to speak to people!
Please visit here if you are nearby and need some sort of equipment! They even have a small case of records you can browse through. This place is great
Great service, professional, very fast delivery. Can’t comment on the items purchased as yet as they are Christmas presents.
Over the phone order dealt with efficiently, Plus speedy delivery to a 3-hour timeslot, and TV delivered to lounge.
have just got my new CD Roksan Attessa verry Happy
Bought from Richer Sounds - Bournemouth several times before. Always a great price, always hassle free delivery. Highly recommended.

Richer Sounds - Bournemouth からの回答
My TV, which was a little over 12 months old, started to develop some problems. Calls to customer service were helpful, but they were unable to come up with a suitable solution to fix the problem quickly and permanently.
Having been a Richer Sounds customer for many years, I decided to make a direct approach to the Bournemouth Branch, where I bought the set.
The Manger, Paul, (and his colleagues), went above and beyond to help, and was able to resolve my issue perfectly.
My faith in Richer Sounds, which had begun to wane, is now completely restored. I have rejoined the fan club.
It is a joy, for once, not to feel let down.
Very knowledgeable expert in the shop with a no pressure discussion about what to buy - just interested in getting what was right to fit my requirements. TV delivered next day by helpful delivery driver who was keen to ensure that I was happy with the delivery and packaging. When I noticed that the TV I had purchased had been reduced 10 days or so later with a free soundbar there was absolutely no problem in getting my original deal amended to the new offer. All in all an excellent service and I am very happy with what I have purchased.
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