Getting back into hi-fi after many years was a bit of a maze. I'd forgotten more than I remembered! Luckily Richer Sounds are around, and you couldn't meet a nicer bunch of people. All the staff are... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Called in because I was looking for a price match and they couldn't have been more helpful. Price was matched (and reduced further), delivery was super prompt and I received a call a few days after to... もっと見る
企業が回答しました
What made your experience great? Being able to ring up and speak to a real person who gave very good advice enabling me to buy a product that is working well and within my budget.
企業が回答しました
Well I believe that the Experience was a total success due to many factors i.e. I "applied" myself to the "task-in-hand" cos it became increasingly apparent en route that I did actually Want what I wa... もっと見る
企業が回答しました
企業情報
当該企業による記述
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
連絡先
545 Christchurch Road, BH1 4AH, Bournemouth, 英国
- 0333 900 0058
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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YOUR PURCHASE MAY NOT BE DELIVERD TO YOU HOME
Polite young man very helpful quick service .When it came to delivering my TV not so good .It was not sent to my home as expected but to a pickup point.as I am over 80years old this was not easy, maybe I could have been told this at the start. I was surprised to be given a telephone number of someone if I needed my T V set up which Idid so far I have not been able to contact anyone at the given number

Richer Sounds - Bournemouth からの回答
Excellent staff and excellent…
Excellent staff and excellent presentation of technically difficult subjects. The best….

Richer Sounds - Bournemouth からの回答

Richer Sounds - Bournemouth からの回答
All round great helpful staff order was…
All round great helpful staff order was on time. Great service .

Richer Sounds - Bournemouth からの回答
Richer Sounds staff are courteous
Richer Sounds staff are courteous, efficient and helpful, a refreshing contrast to much of the care-less online retail world. They were swift to resolve any problem - in my case a delivery issue outside RS control hence my return for another purchase. I am delighted with the product. Happy to recommend them. (Tele sales purchase.)

Richer Sounds - Bournemouth からの回答
Dan at RS Bournemouth is worth his…
Dan at RS Bournemouth is worth his weight in gold. Bought a brilliant Panasonic tele from him and he really helped in us making a great choice. Highly recommend RS for all your home entertainment needs.

Richer Sounds - Bournemouth からの回答
Great experience
Oscar made my purchase easy and straightforward with advice that wasn’t bias towards how much money I was going to spend. I like how the advise isn’t pro one brand that choice was was left to me decide. Great around customer service. Many thanks.

Richer Sounds - Bournemouth からの回答
Absolutely first class as always.
Absolutely first class as always.
Great staff ( Bournemouth ).
Wouldn't go anywhere else for TVs and Hi Fi's.

Richer Sounds - Bournemouth からの回答
Excellent service throughout
Dealt with Oscar. Really easy transaction, Excellent service throughout. Many Thanks

Richer Sounds - Bournemouth からの回答
Buying a new TV
Lewis gave us plenty of time and shared his extensive knowledge enabling us to come to what we think was a sensible decision in buying a new TV. He gave us the facts and let us come to our decision. A good salesman in our opinion

Richer Sounds - Bournemouth からの回答
Helpful unbiased advice.
Helpful unbiased advice from Lewis in your Bournemouth branch. Ordered the Audio-Technica AT-LP5X. Delivered very quickly using DPD, so I could track the 1 hour delivery slot and plan my day, without having to stay in. Turntable sounds great with lots of output options. So easy to connect to my Naim Mu-so.

Richer Sounds - Bournemouth からの回答
The level of customer service (Dan at…
The level of customer service (Dan at the Bournemouth shop) has been truly outstanding. If only other retailers were as good! Thank you 😊

Richer Sounds - Bournemouth からの回答
Excellent service very helpful.
Excellent experience
Excellent experience from the team and Paul at the Bournemouth store. Would highly recommend.
Great service and price
I initially spoke to Aaron on the phone who was helpful and clearly experienced. I then visited the shop and Dan helped me with my order, he was efficient, friendly and helpful. The deal on the two TV’s I purchased was great, far better than the competition. I would definitely recommend this shop and company.

Richer Sounds - Bournemouth からの回答

Richer Sounds - Bournemouth からの回答
Put simply Excellent customer service…
Put simply Excellent customer service and value for money
Other companies should take a leaf out of their book
Well done Paul and many thanks for helping me find the right product 10/10

Richer Sounds - Bournemouth からの回答
Staff attentive with good product…
Staff attentive with good product knowledge and I felt safe and satisfied with the whole product purchase

Richer Sounds - Bournemouth からの回答
A very nice greeting on arrival.
The greeting we received as we entered the shop was a very good start. Once we said the equipment we hoped to buy a very helpful assistant joined us.
With his help and guidance we found the turntable that was exactly what we had in mind.
A very successful purchase.
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