Richer Sounds - Bristol レビュー 

2,819
•
TrustScore 5段階評価の5

4.9

143 Whiteladies Road, BS8 2QB Bristol, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Jonathon set up a demo for me, trying different speakers until I found the one I liked. Bought a WiiM Amp Ultra and Wharfdale Diamond 12.1i speakers for a great price and in my budget . 6 year warrant... もっと見る

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5つ星のうち5の評価

Always fantastic service from Richer Sounds and I am delighted with my purchases. This is a business which really knows how to treat customers well, and the staff all know their stuff too. Very highly... もっと見る

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5つ星のうち5の評価

Great choice, expert team and good advice. O'h and online ordering and delivery is also good, if needed. Personally I prefer going in to meet my local professionals.

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5つ星のうち5の評価

It was a pleasure to visit the Bristol branch and have a warm welcome as usual from mark,who was very helpful and knowledgeable. He very kindly set up the demo room which helped us. decide what equipm... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2819件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.9

すべてのレビュー

(2,819)

過去12か月のレビュー数: 24,500件

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5つ星のうち5の評価

Some years later, back in Richer Sounds again.

Some years later and I’m back in Richer Sounds buying a big screen OLED TV. This time it was Bristol branch, rather than Exeter.

Now I’m a bit of a tricky customer when it comes to hi-fi and TV. Because I used to sell it. Some decades ago mind, but I know when someone is trying to pull the wool over my eyes.

It’s never happened yet in an RS store. And Bristol staff didn’t let me down either.

As a professional buyer (now) I’m always looking for someone who listens to what my requirements are and matches that against the available products and then details the relative merits of those products. In enough detail that I get the benefits but not too much detail that I’m swamped with info and confused.
Step forward and take a bow Noah. Perfect level of listening skills and balanced explanation. Fine customer service, always apologising for when he had to switch his attention to helping the trainee who was serving someone else.

I purchased a Sony Bravia 8 which due to its size and new arrival to the market it had to be delivered - gutted as I wanted to take it home that day, but you know what? I so enjoyed my time in Store I didn’t really mind leaving empty handed but a lot of ££ lighter!

If you need to buy hi-fi or TV and you aren’t sure of where to start, or even if you are very clued up - pop into your local Richer Sounds and chat to them. You can’t buy it cheaper, and you will struggle to get better service. Maybe equal, but not better.

2026年9月13日
自発的なレビュー
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Competitive prices

Competitive prices. Extended warranty and knowledgeable helpful staff.

2026年9月1日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Always helpful.

I’ve had several tv and hi-fi systems from Richer Sounds. Staff are always knowledgeable and helpful. They have found what they search for — A customer for life.

2026年8月22日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Excellent products

Excellent products, and extended warranty. Helpful and friendly staff. The ability to recycle the old equivalent TV was an added bonus.

2026年9月3日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Purchased a Yamaha RS202D (Black)

Purchased a Yamaha RS202D (Black)
DAB/Bluetooth Stereo Receiver , collected at the Bristol branch.It was faulty, because the Bluetooth and radio tuner was not working.
The Receiver was replaced within a few days, and is working perfectly.

2026年9月2日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

From advice in the shop to delivery

From advice in the shop to delivery, everything went brilliantly, couldn't recommend more, will be using again

2026年9月3日
自発的なレビュー
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Really great service

Really great service. We bought a TV from RS for the first time (they were recommended as we normally use John Lewis). TV kept turning itself off and sound would disappear if you paused a programme. They swapped it no issues. Only too happy to help us.

2026年8月24日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Epitome of customer service!

Epitome of customer service!! Quick, efficient and knowledgeable. 100% recommended.

2026年8月27日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

The staff listened to my needs when…

The staff listened to my needs when asking about wireless headphones phones. They were all very approachable, knowledgeable and professional. I am very pleased with my purchase. Many thanks to Mark and his team in Bristol and I hope they enjoyed the biscuits!!

2026年8月24日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Delighted by service and new TV

Delighted by service and new TV
Noah was so helpful
Already sent a friend to you who is looking for a new TV

2026年8月24日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Staff are very helpful they have great…

Staff are very helpful they have great product knowledge which helps, ordering delivery all on time efficiently kept up to date with emails

2026年8月23日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Absolutely fantastic company

Absolutely fantastic company to deal with, spent a lot of money with them and they’re always so helpful and accommodating
.

2026年8月22日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Very helpful staff

Very helpful staff, answering my questions in store and via emails.
Dave especially at Bristol branch.

2026年8月21日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

polite, profesional, punctual

phoned for advice on a new tv, telephone staff were very polite & provided great recommendations. Purchased item & delivery was very quick arriving a few days before my booked installation.
Thoroughly recommend RSBristol & many thanks for all your help.

2026年8月21日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Super fast delivery to store for easy…

Super fast delivery to store for easy collection. Great tracking info and was called by store right after delivery.

2026年8月20日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for your kind review, we look forward to your next visit.

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