Very friendly and approachable staff, extremely attentive to what I needed. I was going to order online but last minute decided to go old school and actually visit the store, and I am very glad I did... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Very friendly and approachable staff, extremely attentive to what I needed. I was going to order online but last minute decided to go old school and actually visit the store, and I am very glad I did... もっと見る
企業が回答しました
The service I received was terrific from start to finish. The staff were extremely knowledgeable and helpful on the three occasions I visited the Bromley branch. Delivery service was also terrific. It... もっと見る
企業が回答しました
First class service and expert help from Matt . Went well beyond the norm . Also very patient and explained all the advantages and disadvantages of certain Tv’s that I needed fir an elderly, vulnerabl... もっと見る
企業が回答しました
I went in store to browse for a pair of speakers, Tom was very helpful in helping me to decide on a what would be best for my budget. I came back a couple days later to buy the speakers and they arriv... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
48 East Street, BR1 1QW, Bromley, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Always had brilliant professional knowledgeable advise.
Been a customer for over 25 years.
I met Shaun 18 months ago when he was just begining and now he's a smart trustworthy person.

Richer Sounds - Bromley からの回答
Received a call back after requesting information about a Samsung soundbar via email. Staff member talked me through the features and answered all of my questions knowledgeably. Bought the item and received it when I was told it would arrive. Great price, too.

Richer Sounds - Bromley からの回答
Staff was helpful and keen to find the right tv for me.

Richer Sounds - Bromley からの回答
Sales reps were busy when I first walked in which I appreciate. However it took a little long for one of them to make eye contact verify my presence, but once they did I waited around.
I must say though, had I not pretty much made up my mind to purchase that day, and was browsing with possible intentions of buying, I may have walk out, because the store is awkwardly small, and when you are not being immediately acknowledged by some means of communication, it becomes a little weird and you do find yourself asking yourself very quickly "Can they not see me".
The sales reps was very pleasant and informative. I think I was served by a Manager if I'm not mistaken. Him and his colleague seem to combine well with each other, not cluttering information or talking over each other. I enjoyed the brainstorming and the sales experience regarding the items I was comparing, and appreciated their honesty. They listened well and did not over complicate Reponses to my questions.
From me to Richer sounds, You have always providing good customer service on my visits, but better than this, you have always providing good pricing. Stick to this motto, and you will achieve your customer for life goal. I am 42 and made my first purchase in my early teens.
Till the next time...
Kind Regards
Satisfied Customer.

Richer Sounds - Bromley からの回答
Tommy and Matt at Richer Sounds Bromley store provided excellent and very professional advice to help me decide which 55 inch TV would be the best one to purchase based on the information l provided. It was a real pleasure to receive such informative advise and l highly recommend Richer Sounds Bromley for all Audio needs having also purchased previous items via this store.

Richer Sounds - Bromley からの回答
Excellent service in Bromley shop. I loved the way I was served. Very well organised.

Richer Sounds - Bromley からの回答

Richer Sounds - Bromley からの回答
Helpful, knowledgeable staff. Explained in details aspects difficult to grasp. Kind and considerate. Polite.

Richer Sounds - Bromley からの回答
Price of turntable. Delivery schedule and ease of purchase. Not forgetting the great richer sounds guarantee. Can't beat them.

Richer Sounds - Bromley からの回答
Prompt answering of initial call, superb help from store & satisfied like previous purchase.
Well done , very happy to recommend

Richer Sounds - Bromley からの回答
I called at the shop at 10.40am not knowing that the opening time was midday. Paul came to the door and let me in. He couldn’t have been more helpful and knowledgeable and I bought the television most suited for my needs.
It arrived at my flat three days later and I am delighted with it. This was the sort of service I have always got from Richer Sounds.

Richer Sounds - Bromley からの回答

Richer Sounds - Bromley からの回答
Phone sale that was given as much attention and support as if I'd be there in person. Very impressed.

Richer Sounds - Bromley からの回答

Richer Sounds - Bromley からの回答
Excellent and simple process. Customer service was spot on. Will purchase from again.

Richer Sounds - Bromley からの回答
Jerome in the Bromley store provided excellent advice and amazing customer service. Would highly recommend

Richer Sounds - Bromley からの回答
Always great customer service and high quality products.

Richer Sounds - Bromley からの回答
Easy to order the product online. Great communication. Super friendly service when I collected

Richer Sounds - Bromley からの回答
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