Richer Sounds - Bromley レビュー 

1,463
•
TrustScore 5段階評価の5

4.9

48 East Street, BR1 1QW Bromley, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Very friendly and approachable staff, extremely attentive to what I needed. I was going to order online but last minute decided to go old school and actually visit the store, and I am very glad I did... もっと見る

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5つ星のうち5の評価

The service I received was terrific from start to finish. The staff were extremely knowledgeable and helpful on the three occasions I visited the Bromley branch. Delivery service was also terrific. It... もっと見る

企業が回答しました

5つ星のうち5の評価

First class service and expert help from Matt . Went well beyond the norm . Also very patient and explained all the advantages and disadvantages of certain Tv’s that I needed fir an elderly, vulnerabl... もっと見る

企業が回答しました

5つ星のうち5の評価

I went in store to browse for a pair of speakers, Tom was very helpful in helping me to decide on a what would be best for my budget. I came back a couple days later to buy the speakers and they arriv... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

1463件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(1,463)

過去12か月のレビュー数: 24,662件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent service on the phone and in…

Excellent service on the phone and in store (Bromley)
Fast excellent advice communication and always ready to help , from shop to vehicle big Thanks to Thomas and colleague apologies forgot your name short guy bald head big beard lol ,,, lovely fella ,,, for all your help much appreciated 10/10 *****+👍 cheers guys product 85” Hisense Tv is excellent and at a fantastic price 🫡

2026年4月17日
Richer Sounds - Bromley ロゴ

Richer Sounds - Bromley からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Quick easy reliable.

Quick easy reliable.
Richard Sounds are great 👍🏻

2026年4月16日
Richer Sounds - Bromley ロゴ

Richer Sounds - Bromley からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Excellent service

Excellent service. The assistant manager went beyond normal expectations to help.

2026年4月13日
Richer Sounds - Bromley ロゴ

Richer Sounds - Bromley からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Excellent service

Great service from initially Tommy and then Paul when I returned to purchase the product. Excellent knowledge from all staff which makes it easy to make a decision on which product is best.

2026年4月11日
Richer Sounds - Bromley ロゴ

Richer Sounds - Bromley からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Very helpful with telephone query and…

Very helpful with telephone query and order. Really made me feel like they wanted to assist. Clear explanations of process and was guided through online payment. Much appreciated.

2026年4月8日
Richer Sounds - Bromley ロゴ

Richer Sounds - Bromley からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Very helpful staff

Staff at the Bromley branch were very helpful. I turned up without booking and they set up an audition for me there and then. The item I chose wasn't available at the branch but I was able to get it delivered without fuss a couple of days later. Overall a good experience

2026年4月7日
Richer Sounds - Bromley ロゴ

Richer Sounds - Bromley からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Great customer service and extended 6…

Great customer service and extended 6 year warranty is great. I had a problem with a amp i got and took it back to bromley store and spoke to tommy who was a great help. Swapped the amp for a new one there and then. I will continue to get all my audio stuff from richer sounds

2026年4月4日
Richer Sounds - Bromley ロゴ

Richer Sounds - Bromley からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Another good trip to Richer Sounds

Had to travel to Bromley to pick up an amp which had been reserved by my local store. Amp was ready waiting and I was able to get budget cables without upsell. Have had good experience with other Richer outlets - but this was above and beyond.

2026年4月4日
Richer Sounds - Bromley ロゴ

Richer Sounds - Bromley からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Problem with online ordering (lack of…

Problem with online ordering (lack of email confirmation) resolved over the phone. Phone call received from shop to say that item was ready for collection. Item still not showing in order history, however service in Bromley shop exemplary.

2026年3月30日
Richer Sounds - Bromley ロゴ

Richer Sounds - Bromley からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

I had a great experience purchasing the…

I had a great experience purchasing the Kanto YU6 speakers and matching stands from Richer Sounds Bromley. The team was very accommodating and helpful throughout the ordering process, answering my questions and making everything smooth and straightforward.

The speakers sound fantastic and the stands are a perfect match. Really pleased with both the product and the excellent customer service. Highly recommend Richer Sounds Bromley!

2026年3月30日
Richer Sounds - Bromley ロゴ

Richer Sounds - Bromley からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Fantastic customer service from Tommy…

Fantastic customer service from Tommy in the Bromley Store. Arranged an exchange for me and really went the extra mile. Everyone in the store seemed friendly, knowledgeable and enthusiastic - such a great experience compared to other companies or online-only

2026年4月6日
自発的なレビュー
Richer Sounds - Bromley ロゴ

Richer Sounds - Bromley からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Good and friendly service

The service was a good and friendly experience in the store. My equipment was delivered next day as stated.

2026年3月25日
Richer Sounds - Bromley ロゴ

Richer Sounds - Bromley からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Excellent customer service

I'd been researching TVs online and getting somewhat overwhelmed with all the technology - going into Richer Sounds and speaking to a very helpful employee - Tommy - made everything much clearer. The ability to view a couple of models in real life rather than just looking online made the decision much easier. Tommy was very patient and helpful. Delivery was amazingly quick. The whole process was very positive and I wouldn't hesitate to recommend Richer Sounds.

2026年3月26日
Richer Sounds - Bromley ロゴ

Richer Sounds - Bromley からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Clear and fabulous service for what one needs.

Clear, fast and brilliant shop and service. Stephen was there who helped me with a record player within my budget and needs and was brilliant. I had some existing speakers that I brought in, and another device, told me that one device I brought wasn’t required, good, I could send that back. Great, loading bay outside the shop too. Marvellous.

2026年3月24日
Richer Sounds - Bromley ロゴ

Richer Sounds - Bromley からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Very helpful

Very helpful

2026年3月21日
Richer Sounds - Bromley ロゴ

Richer Sounds - Bromley からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Knew what they were talking about

Knew what they were talking about, patient, helpful, looked up different products

2026年3月20日
Richer Sounds - Bromley ロゴ

Richer Sounds - Bromley からの回答

Thanks for your feedback, great to read you were happy with our service.

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