Our order was placed over the telephone with your Cambridge shop - your staff were very helpful and gave useful and helpful advice. The order process was handled quickly, efficiently and effectively.... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Our order was placed over the telephone with your Cambridge shop - your staff were very helpful and gave useful and helpful advice. The order process was handled quickly, efficiently and effectively.... もっと見る
企業が回答しました
At the local branch I was able to talk to the person I first made contact with easily when I had queries about products. And when he was unavailable I still got the info I needed via email from other... もっと見る
企業が回答しました
Picked up a new deck recently which I’m very happy with. Very convenient to be able to collect in person and staff were friendly and efficient. I recommend this store for their selection and good valu... もっと見る
企業が回答しました
I received some excellent advice on an audio system by phone and email, but wishing to see some physical examples of the recommended items, I travelled to the Cambridge store. Sadly this was nowhere n... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
25 Hills Road, CB2 1NW, Cambridge, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very helpful always answered emails and products came on time

Richer Sounds - Cambridge からの回答
Great service from Cambridge as usual. Had a great opportunity to try everything out in the demo room. Thanks!

Richer Sounds - Cambridge からの回答
Friendly and professional service from Tom, who assisted me in my purchase of a Manhattan s4r Freesat box.
I was assured that if I needed any technical help I could ring up and a member of the team would gladly assist.
Great service.

Richer Sounds - Cambridge からの回答
All the staff were very helpful and knowledgeable. It was really useful to try the equipment in the shop before buying and returning one item which I decided not to keep was very easy. They were very keen to make the process as customer friendly as possible. I would highly recommend Richer Sounds Cambridge!

Richer Sounds - Cambridge からの回答
We had a dedicated hour in the sound room and Tom was extremely helpful talking me through options. He set up the system that I had been looking at and made suggestions.
Although those suggestions were more expensive 😅 the system was so much better and I love it.
After the initial quote I rang and Tom gave me further options and advice for wiring. The payment app was rubbish but the advisors sent a BACCs for payment and as soon as that was seen in the accounts they rang me to confirm it had been received. Couldn't recommend them more 😍

Richer Sounds - Cambridge からの回答
Fantastic customer service, Tom helped us find just the right music system which has already provided much joy for us all. Thank you. I will always recommend Richer Sounds at Cambridge.

Richer Sounds - Cambridge からの回答
Staff were very polite and knowledgeable about the different products overall very pleasurable.

Richer Sounds - Cambridge からの回答

Richer Sounds - Cambridge からの回答
Ordered tv via a friendly telephone call. All was simple to do which included ordering an empty box to place the old tv in. Timescales was to my requirements. After receiving new tv it was simply a case of following instructions to set it up. All worked well. Only problem nowadays is the there is no manual, not Richer Sounds fault, it’s all on the tv. With Richer Sounds you get a 6 year guarantee which could be useful but hope it’s not required.

Richer Sounds - Cambridge からの回答
I recently purchased a 55inch 0LED LG TV. The staff were very knowledgeable and helped me decide on this model . Great customer service .im very happy with my choice .

Richer Sounds - Cambridge からの回答
Bought new TV and soundbar from Cambridge store. Purchased 4pm yesterday, professionally delivered 9am this morning. Excellent knowledge from Tom in the store, took time with us even though very busy. True customer service.

Richer Sounds - Cambridge からの回答
Great service in the shop, have advice and helped me load it into my car. Thank you

Richer Sounds - Cambridge からの回答
Excellent customer service from Cambridge branch - TJ. Price matched a very competitive price from another retailer and delivery was quicker than advertised. Well worth being a VIP member. Excellent.

Richer Sounds - Cambridge からの回答
Paul at the Cambridge shop was very helpful in answering all questions and efficiently ordering the tv and Sonos soundbar.

Richer Sounds - Cambridge からの回答
Good experience bought earphones for my gf & she loved them . Both fit & quality

Richer Sounds - Cambridge からの回答
I rang to check that the headphones I wanted were in stock so I could check if they were ok
A very helpful member of staff arranged to get them in.
When I arrived, they had been charged and software updated.
Met by friendly knowledgeable staff.
Recommend

Richer Sounds - Cambridge からの回答

Richer Sounds - Cambridge からの回答
Paul provided good clear honest advice in shop. Listened to requirements and provided options. Happy with multiple visits without expecting a decision. Price matched when ready to buy.
Have bought from Richer Sounds before and always happy with the service. Delivery as planned.

Richer Sounds - Cambridge からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。