I had the pleasure of working with Michael and Jonathan who assisted me in selecting a TV. They guided me through the options and set me up from my home, having also organised for the tripod to be bu... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I had the pleasure of working with Michael and Jonathan who assisted me in selecting a TV. They guided me through the options and set me up from my home, having also organised for the tripod to be bu... もっと見る
企業が回答しました
We go to richer sound every time for our home entertainment systems Staff there are so helpful and patient I’m quite fussy when it comes to home entertainment Just bought Sonos Arc ultr... もっと見る
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Excellent experience. Item was out of stock, but I was told that the Cardiff branch had one that had been a display model, so was offered it at a reduced price. I accepted and spoke to the branch who... もっと見る
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Have made regular purchases from Richer Sounds since 1991 and the service has always been first class. Particular thanks to Dan and staff at the Cardiff store whose advice and customer service is seco... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
106 Cowbridge Road East, CF11 9DX, Cardiff, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I'd already done my research online, so I knew exactly what I needed. The staff sensibly checked I'd got things like the necessary interconnects and knew how to get support if there were any problems. As always, I get great service at Richer Sounds and have not gone anywhere else for audio products in over 20 years.

Richer Sounds - Cardiff からの回答
Great to deal with over the phone, very knowledgeable. Do not promise something they can’t deliver.

Richer Sounds - Cardiff からの回答

Richer Sounds - Cardiff からの回答
Great service and knowledge from the sales staff. Advice has made major improvements to my listening pleasure.

Richer Sounds - Cardiff からの回答
Excellent service from expert advisors
Could not have been more helpful

Richer Sounds - Cardiff からの回答

Richer Sounds - Cardiff からの回答
Visited the Cardiff store, staff were very helpful and knowledgeable and quickly identified a number of good value options for my budget.

Richer Sounds - Cardiff からの回答
Bought a Samsung S90F 77 inch with Samsung Q990F soundbar from Aaron at RS Cardiff, Fantastic service and purchasing experience.
Fitted by wall by Alex and Paul from Crystal Tech Group (as recommended by R/S) brilliant installation, added additional power sockets, hid all the cables. So professional with a real attention to detail. Cannot speak highly enough of these guys, highly recommend.
Thanks all, I’m so pleased with the finish

Richer Sounds - Cardiff からの回答
I telephoned the Cardiff store and spoke to Andie. I told him I needed a new amplifier. He asked me about how I listen to music and recommented some amps for different budgets. I ordered an amp from web sales.
I had a problem setting up - my fault - and called the store and spoke to Aaron. He patiently helped me identify my mistake and my new amp sounds great. I've been an RS customer since the mid 80s. I'm always very pleased with RS's high quality service.

Richer Sounds - Cardiff からの回答
first class service very helpfull a very good company to deal with will come again

Richer Sounds - Cardiff からの回答
I had a great deal on buying some Hi Fi Separates by becoming a VIP member.
The Website was easy to use and there's the added security of a shop premises not to far away. No Brainer.

Richer Sounds - Cardiff からの回答
Richer sounds Cardiff absolute legends couldn’t have asked for a better service Jonathan went above and beyond

Richer Sounds - Cardiff からの回答
tHIS COMPANY'S REPUTATION WENT BEFORE IT AND SALESPERSON aNDIE MADE SURE i* WASN'T DISAPPOINTED. HE KNOWS HIS STUFF AND CLARIFIED WHERE i WAS gOING WITH MY CHOICE OF LARGE FORMAT SMART TV. AS A RESULT I KNOW I MADE THE RIGHT CHOICE. THANKS ANDIE AND THANKS RICHER SOUNDS.

Richer Sounds - Cardiff からの回答
Great customer service after problem with tv. The 6year guaranteed proved invaluable as the tv developed a defect at 18months after purchase!

Richer Sounds - Cardiff からの回答
Superb service! Nothing was too much trouble. As I’m a very fussy customer. Cardiff shop.

Richer Sounds - Cardiff からの回答
No problems, received what I ordered. Only slight negative was I didn't receive notification that it had arrived in the store and was ready for pickup.

Richer Sounds - Cardiff からの回答
You can't beat Richer Sounds for service. Purchased a TV but found the viewing angle on it very poor , spoke with Andi at the Cardiff store and all was resolved. I was allowed to choose another model no questions asked, it was delivered the next day free of charge and the other TV collected at the same time. I can't imagine many other retailers offering that service and I would like to thank Andi personally again. Thanks Richer Sounds and you can be assured as ever for all my home entertainment business in the future.

Richer Sounds - Cardiff からの回答
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