Richer Sounds - Chiswick レビュー 

1,137
TrustScore 5段階評価の5

4.9

482 Chiswick High Road, W4 5TT London, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I just want to thank Jo and Tim at the Chiswick branch who took so much time to go through various options of Amplifiers and also gave me various options regarding future set ups with my turntable a... もっと見る

企業が回答しました

5つ星のうち5の評価

From my first phone enquiry to Richer Sounds re the TV I was interested in till the moment a gentleman called Medi walked away from my house having set up the TV all I can say is what fantastic ser... もっと見る

企業が回答しました

5つ星のうち5の評価

Love Richer Sounds and great customer service. Not their fault but BJS their delivery partner leave a lot to be desired. But cannot hold Richer Sounds responsible for that, great customer care with RS... もっと見る

企業が回答しました

5つ星のうち5の評価

Great advice and service from Tim. After emailing back and forth and visiting the store to compare Tim's recommendations, I decided to go with the Argon mk2 vinyl player in electric amber for my boyfr... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

1137件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(1,137)

過去12か月のレビュー数: 24,620

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Replacement tv

Very helpful and honest staff

2025年10月31日
Richer Sounds - Chiswick ロゴ

Richer Sounds - Chiswick からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち2の評価

I used to shop in richer sounds not anymore

I used to shop in richer sounds, but lately I’ve found this company lacking in knowledge and customer support, false promises and misleading customers, staff are always friendly, but there’s too much competition out the, enquired about a tv, and was immediately pressured into a more expensive option, anyway bought a better version online for £800 less, I was told that a deal like that don’t exsist! Thanks R/S but not anymore.

2025年10月29日
Richer Sounds - Chiswick ロゴ

Richer Sounds - Chiswick からの回答

I was so sorry to read that that after being a loyal customer previously, you have had reason to doubt us following a recent experience.

Of course this is disappointing and I will investigate with the store using the receipt details provided on this review which appears to relate to a cancelled order. We will then contact you via those details to restore your faith in us..

seniorcomplaintsteam@richersounds.com

Apologies again,

Tom Griffiths
Head of Customer Experience
Richer Sounds

5つ星のうち5の評価

Hi-Fi Enthusiast

I was really well looked after — everyone was attentive and made sure I had everything I needed. A special thank you to Tim and Jim, the manager, for their excellent care.

2025年10月28日
Richer Sounds - Chiswick ロゴ

Richer Sounds - Chiswick からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Knowledgeable and very helpful and…

Knowledgeable and very helpful and friendly staff. Happy to set up demos and provide additional insight into kit being tested. Straightforward on costs and with an excellent 6 year warranty on a lot of products. Delivery happened as described and within the delivery window provided. Would highly recommend and will be using Richard Sounds again.

2025年10月19日
Richer Sounds - Chiswick ロゴ

Richer Sounds - Chiswick からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Outstanding advice and support

Outstanding advice and support! Have been a customer for many years, buying from different locations, and the service has always been outstanding! Thank you

2025年10月15日
Richer Sounds - Chiswick ロゴ

Richer Sounds - Chiswick からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Great easy ordering

Great easy ordering, very prompt delivery to store. Good pricing, very impressed with Richer sounds.

2025年10月15日
Richer Sounds - Chiswick ロゴ

Richer Sounds - Chiswick からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Very helpful manager (Jim) and staff

Very helpful manager (Jim) and staff. Gave me a great price and helped with installation. Very customer-satisfaction orientated.

2025年10月7日
Richer Sounds - Chiswick ロゴ

Richer Sounds - Chiswick からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

I bought a big screen tv from Richer…

I bought a big screen tv from Richer Sounds and what a great experience it was. The sale person Jim, was really helpful tracking down a missing sound bar and I was kept informed at every step of the sale. The delivery was made by two great guys Rob and Trav who made an akward heavy item look easy at getting into my living room. Great job guys Thanks.
All in all a great company to deal with.

2025年10月10日
自発的なレビュー
Richer Sounds - Chiswick ロゴ

Richer Sounds - Chiswick からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Amazing service

The staff were very helpful and knowledgeable. Very patient and understanding.

In particular, Jimmy was great and very accommodating with my needs for wanting a demo of the TV's I was interested in. I would highly recommend shopping at Richer Sounds for all your audio/visual kit.

2025年9月29日
Richer Sounds - Chiswick ロゴ

Richer Sounds - Chiswick からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

The guys in the Chiswick Store were…

The guys in the Chiswick Store were amazing, their passion for electronics shone through, incredibly knowledge and attentive and completely personalised the experience. Great offers provided and additional discount and got the TV & Soundbar delivered within 2 days of purchase! Highly recommend! Big shout out to the Store Manager Jim. Not only did he remember my name from a telephone enquiry prior to visiting but he remembered what was looking for and helped when i arrived!

2025年9月21日
Richer Sounds - Chiswick ロゴ

Richer Sounds - Chiswick からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Prompt & helpful service

Prompt & helpful service - very good !

2025年9月21日
Richer Sounds - Chiswick ロゴ

Richer Sounds - Chiswick からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Attentive, knowledgeable staff

Helpful, attentive and knowledgeable staff that were able to find exactly wwhat I needed

2025年9月2日
Richer Sounds - Chiswick ロゴ

Richer Sounds - Chiswick からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Getting my TV to work.

I got helpful advice at the shop. The man who came to get my TV to work was on time, polite and effective: he got the TV working!

2025年9月16日
Richer Sounds - Chiswick ロゴ

Richer Sounds - Chiswick からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

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