Richer Sounds - Chiswick レビュー 

1,169
•
TrustScore 5段階評価の5

4.9

482 Chiswick High Road, W4 5TT London, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Simon at the Chiswick branch was super helpful when I purchased my LG Oled G6. We discussed the geometry of my media wall and Simon was kind enough to provide me with an additional 3rd party wall moun... もっと見る

企業が回答しました

5つ星のうち5の評価

It's very easy to shop at Richer Sounds. The product I wanted wasn't in stock at the branch I visited, but the staff knew exactly what I wanted and ordered it for collection the next day. The staff ar... もっと見る

企業が回答しました

5つ星のうち5の評価

Worked with Tim to purchase a new turntable. Knowledgeable staff, good products, and overall a great experience.

企業が回答しました

5つ星のうち5の評価

It's Richer Sounds. Been buying gear from them since the early 90s. The most consistently great hifi shop to ever have existed. Always qualityz friendly customer service, knowledgeable advice and soli... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

1169件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(1,169)

過去12か月のレビュー数: 24,662件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Another small purchase but ....

Again a small purchase, again great customer service.

2025年12月27日
Richer Sounds - Chiswick ロゴ

Richer Sounds - Chiswick からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

2nd LGTV from Chiswick store

Straightforward click and collect with good communication from courier followed by call from Chiswick store manager for a 2nd LGTV

2025年12月26日
Richer Sounds - Chiswick ロゴ

Richer Sounds - Chiswick からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

A great company I've been a customer…

A great company I've been a customer since they launched. The staff are passionate and knowledgeable about what they sell and customer support is superb. In this day and age that is rare. Prices compete with the internet and Julian (the founder) treats his employees very well, which is also very rare. 10/10

2025年12月24日
Richer Sounds - Chiswick ロゴ

Richer Sounds - Chiswick からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Richer Sounds has the best customer service in the UK

Richer Sounds provides the best customer service experience that I have ever experienced in the UK! Every store I have visited (and that is quite a few) have had incredible staff members who are both super knowledgeable and helpful. Special shout-out to Joe at the Chiswick store for my most recent visit. They will always price match and the warranties are no-quibbling. I will always shop here for audio equipment!

2025年12月17日
Richer Sounds - Chiswick ロゴ

Richer Sounds - Chiswick からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Richer Sounds

I’m a long standing customer and as usual the service from Richer Sounds recently was great. I returned an item I’d tried and they changed it for another product without fuss. All the people who I dealt with were knowledgeable and helpful. Thanks!!

2025年12月15日
自発的なレビュー
Richer Sounds - Chiswick ロゴ

Richer Sounds - Chiswick からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Answered email query quickly

The Chiswick store answered my stock enquiry email quickly and advised that I order the item. I did that and it was ready to pick up the next day. They even offered me a free umbrella for the rain that day.

2025年12月16日
Richer Sounds - Chiswick ロゴ

Richer Sounds - Chiswick からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Slick and dependable

Slick, no nonsense order.

Delivered on time during a busy Christmas period.

Thank you

2025年12月16日
Richer Sounds - Chiswick ロゴ

Richer Sounds - Chiswick からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Bought the new Cambridge Audio Melomania P100

My day was made not because I was new to Richer Sounds, but because of the service and knowledge of Simon the Deputy store manager at the Chiswick Branch. The world surely needs more people like him who know what the store is offering and the details of the product to the 'T'. Thank you Simon.

2025年12月16日
Richer Sounds - Chiswick ロゴ

Richer Sounds - Chiswick からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Knowledgeable in-person advice.

Richer Sounds is one of the few on-the-high-street retailers where you can go in and ask for advice. The staff are friendly and knowledgeable. They also stock Mitchell & Brown televisions.
Recycling of your old equipment is also offered - but you have to deliver it.

2025年12月14日
Richer Sounds - Chiswick ロゴ

Richer Sounds - Chiswick からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Simply the best! …

I recently left a negative review for richer sounds in Chiswick, however after visiting the store today, I was amazed at the level of service and quality I received, Jim , the manager, went to the trouble of testing a Sonos product to ensure that I was 100% satisfied and understood the way it worked! I maybe in haste with the initial review, but hey, everyone has an off day, thanks again too all at the Chiswick branch .

2025年12月21日
自発的なレビュー
Richer Sounds - Chiswick ロゴ

Richer Sounds - Chiswick からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Great Local Service

In my search for a replacement TV, Jim and the friendly team at Richer Sounds Chiswick provide clear helpful advice and explanation. The delivery was quick and the price excellent, with a later refund following a price drop. Highly recommended.

2025年11月23日
Richer Sounds - Chiswick ロゴ

Richer Sounds - Chiswick からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち4の評価

Great clearance deal

Great clearance deal. Store staff very pleasant and interested in giving me the best service. Unfortunately there was a problem once my purchase moved to delivery, so there was an unexpected delay getting it to me. Still I was kept informed throughout which was a good aspect.

2025年12月16日
5つ星のうち5の評価

Helpful staff giving good advice

Helpful staff giving good advice
Good product knowledge
This my 5th tv bought from Richersound over the last 10 years
Their no quibble guarantee is superb.
I will always buy from them

2025年12月5日
Richer Sounds - Chiswick ロゴ

Richer Sounds - Chiswick からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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