Knowledgable and friendly staff, willing to spend time demonstrating a product and finding alternatives. Chosen item wasn't in stock, but arrived at store for collection next day, as promised, with... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
I’ve been buying from Richer Sounds for 40 years and their staff have always been knowledgeable and helpful. Impressive range of Hi Fi and separates. I’ll be buying from them again.
企業が回答しました
i visited the store . Staff polite courteous ,. arranged demo of item I was considering to purchase. subsequently I completed purchase via tel call.
企業が回答しました
I’ve been buying tech from Richer Sounds Croydon for years now. They are always consistent in giving good advice, expertise and service in the shop, no matter what you’re interested in or going in t... もっと見る
企業が回答しました
企業情報
当該企業による記述
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
連絡先
109 South End, CR0 1BG, Croydon, 英国
- 0333 900 0033
4.9
優良
1415件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Dominic went out of his way to ensure…
Dominic went out of his way to ensure my order was delivered promptly
Service in Croydon shop was excellent -knowledgeable without being geeky
2026年3月6日
自発的なレビュー
Richer Sounds - Croydon からの回答
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Simple. Why wouldn't you
Richer sounds always give great advice. Price match so why go anywhere else.
Aftercare is always brilliant..
2026年2月27日
Richer Sounds - Croydon からの回答
Thank you for your 5 star review!
Very pleasant people on the phone
Very pleasant people on the phone, was delivered next day and was packed well and worked well.Definitely use them again
2025年12月2日
Richer Sounds - Croydon からの回答
Thank you for your wonderful feedback
The perfect blend of high tech products…
The perfect blend of high tech products with human support. After sales support was incredible. One of the best businesses Ive come across. Go for the home theatre! You won't regret it.
2025年11月24日
Richer Sounds - Croydon からの回答
Thanks for your feedback, great to read you were happy with our service.
Richer Sounds - Croydon からの回答
Thanks for your great feedback and for supporting local business.
Have always gone to richer sounds!
Have always gone to richer sounds for good prices and friendly knowledgeable staff
2026年2月7日
Richer Sounds - Croydon からの回答
Thanks for your feedback, great to read you were happy with our service.
Always great service from the Croydon…
Always great service from the Croydon team. Plus an added bonus of a large refund on my faulty TV under the Richer Sounds 6 year guarantee.
I had already purchased my new TV and the refund was handled, without a fuss, over the phone.
I always recommend Richer Sounds to friends and colleagues.
2026年2月15日
Richer Sounds - Croydon からの回答
Thanks for your great feedback and for supporting local business.
first class service as always i would…
first class service as always i would not think about going anywhere else for my hifi needs
2026年2月13日
Richer Sounds - Croydon からの回答
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
I bought a portable cassette player 3…
I bought a portable cassette player 3 months ago. Devloped a structural issue which meant I couldn't play cassettes on it. Took it back to Richer Sounds in South Croydon & they changed it immediately.
I'm really impressed with the level of customer service they offer
2026年2月11日
Richer Sounds - Croydon からの回答
Thanks for your great feedback and for supporting local business.
Salesman Richard very knowledgeable…
Salesman Richard very knowledgeable again, very helpful and polite.
2026年2月10日
Richer Sounds - Croydon からの回答
Thanks for your great feedback and for supporting local business.
Richer Sounds - Croydon からの回答
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Richer Sounds - Croydon からの回答
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Wonderful!
Approachable, friendly, confident and extremely knowledgeable staff. Speedy delivery of items not in stock and follow up phone call to confirm delivery at store.
Very happy to dispose of old items including a monster CRT TV!
2026年2月7日
Richer Sounds - Croydon からの回答
Thank you for your wonderful feedback
Good helpful staff.
2026年1月30日
Richer Sounds - Croydon からの回答
Thanks for your 5 star review, we look forward to seeing you again next time
It was easy to sort out what to buy on…
It was easy to sort out what to buy on the Richer Sounds website before phoning up to order. The staff I spoke to were helpful though it did take several calls and a few days to finalise the purchase. This was due to my 'non-standard' location which those of us who live on islands always find a tad irritating. We are well connected via Royal Mail and all known couriers! Anyway the TV arrived today in good order and I am part way through getting it connected. Looks good so far.
2026年2月3日
Ordering was easy and expected delivery…
Ordering was easy and expected delivery dates were kept to.
2026年2月3日
Richer Sounds - Croydon からの回答
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Richer Sounds - Croydon great service
Great store service, everything was in perfect order, very quickly and reliably. I recommend it.
2025年12月20日
Richer Sounds - Croydon からの回答
Thanks for your great feedback and for supporting local business.
A good range of TVs and excellent…
A good range of TVs and excellent advice and service. Martin was able to help us choose the right TV for us
2026年2月1日
Richer Sounds - Croydon からの回答
Thank you for your 5 star review, it’s lovely to read your comments.
Richer Sounds - Croydon からの回答
Thank you for your wonderful feedback
Happy experience
The salesman was packed with knowledge and useful tips, I felt very at easy without him being to pushey.
2026年1月30日
Richer Sounds - Croydon からの回答
Thanks for your kind review, we look forward to your next visit.
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