Knowledgable and friendly staff, willing to spend time demonstrating a product and finding alternatives. Chosen item wasn't in stock, but arrived at store for collection next day, as promised, with... もっと見る
企業が回答しました
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Knowledgable and friendly staff, willing to spend time demonstrating a product and finding alternatives. Chosen item wasn't in stock, but arrived at store for collection next day, as promised, with... もっと見る
企業が回答しました
I’ve been buying from Richer Sounds for 40 years and their staff have always been knowledgeable and helpful. Impressive range of Hi Fi and separates. I’ll be buying from them again.
企業が回答しました
i visited the store . Staff polite courteous ,. arranged demo of item I was considering to purchase. subsequently I completed purchase via tel call.
企業が回答しました
I’ve been buying tech from Richer Sounds Croydon for years now. They are always consistent in giving good advice, expertise and service in the shop, no matter what you’re interested in or going in t... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
109 South End, CR0 1BG, Croydon, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Richer Sounds - Croydon からの回答
I have always received excellent service from Richer Sound and great prices so i was keen to buy my new TV and soundbar from them. Called the local store number via the internet and placed my order. TV and soundbar delivered free of charge in two days. Price was very competitive. Highly recommend this company.

Richer Sounds - Croydon からの回答
Well, it's NEVER GOOD to replace a pair of Bowers & Wilkins Px8 (they somehow fell out of car [no, I wasn't driving]. Clearly, replacing them was impossible for me - something cheaper had to suffice! I bought a pair of N9 by AKG. They're okay, but not as good as the Px8's. Beggars can't be choosers, they say..........
but RICHER SOUNDS are A one in my book!
We started looking for a new TV in the Bromley branch. Good service from Paul but the branch just isn’t big enough to demonstrate our particular interest in the quality of sound. Went to Croydon branch and was served by their manager, Richard. Very knowledgeable, able to answer all our questions and to show us different sound quality of various models.
Answered telephone enquiry promptly.
Good price for item I wanted.
Ready for collection next day as required.
Helpful manager and .staff
Very helpful and informative staff, they kept me updated with the delivery time. Happy with the LG tv and service experience.

Richer Sounds - Croydon からの回答

Richer Sounds - Croydon からの回答
Continuation of an excellent relationship with “Richer Sounds” that began with a purchase from their original shop on London Bridge. Always recommend them to family and friends and a special shout-out to Richard, at Croydon Branch, for his assistance and understanding; along with everyone I dealt with on their helpline. Their six-year guarantee is a big bonu …

Richer Sounds - Croydon からの回答
Good products at reasonable prices.....there was quite a delay on the delivery, but not the fault of Richer Sounds....purely a manufacturer supply issue.
I was in no hurry, so it didn't affect me.
Always find the staff if I call the shop or go in (Croydon mostly) to be helpful and pleasant.
Excellent service great staff highly reccrecc

Richer Sounds - Croydon からの回答
We visited the Croydon branch to listen to some speakers that Paul had kindly brought in for us to hear. Not only were we given time to play different tracks which Paul streamed for us but we could also discuss our impressions without pressure or sales-talk. We commend the branch and their staff for their personalized service.

Richer Sounds - Croydon からの回答
Efficient service via email. Knowledgeable and gave me the best options for my specifications

Richer Sounds - Croydon からの回答
Genuinely nothing negative to say. 10/10 customer service as always.
Only one note, I spoke to someone on the phone before the shop opened and asked if they had a pair of headphones I was after in stock anywhere. They said they had a display model on the shop floor at the Croydon store. They didn’t have the pair I was after in (I should have phoned ahead to double check). Ended up leaving with a different set which I love and use constantly, so I’m actually very happy I didn’t phone ahead or I probably wouldn’t have come in. Not complaining at all, but maybe double check the stock you’ve got listed on your internal system because I’m sure there are some Karen’s out there who would have kicked off!
As always Richer Sounds continue to impress me with their knowledge, friendly staff and quality products. Big up!

Richer Sounds - Croydon からの回答
Paul was so helpful and helped us understand what was the best product for our requirements. Paul was very knowledgeable and not pushy like other salesman we have experienced, this is why we always go back to Richer Sounds.

Richer Sounds - Croydon からの回答
I had an excellent experience with Richer Sounds Croydon. The sales team was extremely responsive, answering all of my queries immediately and providing clear guidance throughout. The transaction was processed quickly and smoothly, making the whole experience effortless. I would highly recommend Richer Sounds Croydon to anyone looking for great service and professionalism.

Richer Sounds - Croydon からの回答
Good price and delivery. Always a decent experience with this company.

Richer Sounds - Croydon からの回答
Fantastic staff . Friendly and efficient service and as always knowledgeable .. Add that to great prices and a great range of stock and you are always going to be onto a good thing

Richer Sounds - Croydon からの回答
Have always been happy with Richer products / service. The speakers sound great !
Was slightly disappointed I had to pay for delivery, as website says orders over £50 are delivered free.
Excellent sales service from Croydon store and subsequent enquiry when trying to set up tv was dealt with immediately and an online explanatory video confirmed Paul’s telephone advice.

Richer Sounds - Croydon からの回答
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