Richer Sounds - Exeter レビュー 

3,126
•
TrustScore 5段階評価の5

4.9

89-91 Sidwell Street, EX4 6PH Exeter, GB

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Great in person at your exter store. My kids had a great time on the F1 simulator whilst we discussed and bought some new speaker with Peter. Your showroom staff member Peter has great knowledge and... もっと見る

企業が回答しました

5つ星のうち5の評価

Usual great interaction with Richer Sounds staff prior to purchase. Very pleased with my subsequent purchase from them - great price and excellent guarantee period. Delivery adjusted to suit my requir... もっと見る

企業が回答しました

5つ星のうち5の評価

As ever, helpful and informative. It’s been one of the most pleasurable shops to go in for me, even when I’m just getting a set of cheap earphones. I only wish I had a need to buy more stereo equip... もっと見る

企業が回答しました

5つ星のうち5の評価

Had asked to be able to audition two turntables which I had shortlisted , with the advice of staff at Exeter over the phone. On arrival I was taken to the dem. room where the turntables had been set... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

3126件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.9

すべてのレビュー

(3,126)

過去12か月のレビュー数: 24,500件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Feedback from my visit.

The sales team were very helpful, Nick was a great help and a great ambassador for your company. I was good to talk to people that genuinely wanted to help me in my choice of systems going forward.

2026年10月8日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

As ever

As ever, helpful and informative. It’s been one of the most pleasurable shops to go in for me, even when I’m just getting a set of cheap earphones.

I only wish I had a need to buy more stereo equipment, but the darling wife would shout at me if I did.

2026年10月8日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Great service and excellent value

Usual great interaction with Richer Sounds staff prior to purchase. Very pleased with my subsequent purchase from them - great price and excellent guarantee period. Delivery adjusted to suit my requirements too. Just simply good service overall. Thanks!

2026年9月10日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Highly recommended.

I’ve been buying from Richer Sounds for years, and their helpfulness, knowledge and professionalism never fail to impress me.

Mark, the Exeter branch manager, is exceptional. His expertise and personal service make shopping there a pleasure, and I hope to continue dealing with him for many years to come.

Highly recommended.

2026年10月4日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Superb service from all the staff

Superb service from all the staff, great knowledge would recommend to all to go to this independent shop in Exeter.

2026年9月22日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち4の評価

DID I BUY THE RIGHT TV?

I have made plenty of purchases over the years at Richer Sounds around the country. They are always my go to shop because of the quality of the products and the knowlege of the staff.
On this visit I had limited time to buy a new TV but the experience could have been improved had I been taken through a 'check list' that would have narrowed the choice down to the most suitable one. Had I not asked about the refresh rate, I would have bought the wrong TV. Also, I did not realise that the one I bought does not have freeview and I was unaware that the TV could operate by wi-fi streaming until I was in the process of setting it up.
There were absolutely no instructions with the TV about how to set it up or even a website link to find instructions. I had to experiment with on screen options.
In summary, have I bought the right TV and is the TV that I have bought connected and set up for optimum performance?

2026年10月2日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thank you for your feedback and for taking the time to leave us a review.

We’re really sorry you’re not 100% sure if your new purchase is the right choice. Our Exeter team will be in touch shortly so they can discuss this matter with you in more detail and ensure that the matter is completely resolved.

If you need any additional support, please get in touch via our Customer Service team on 0333 900 0094 or customerservices@richersounds.com.

Many thanks,

The Customer Experience team

5つ星のうち5の評価

Excellent Service

Mark and all of the staff members were helpful, very knowledgeable and happy to deal with me - stressed and untechy! They helped me find a tv that would be suitable for my husband who is in a nursing home and were happy to speak to the maintenance guy to arrange the installation. They also delivered which was a great help. I’ll definitely be back!

2026年9月28日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Reliably brilliant

Yet another great experience with Richer Sounds. Nothing spectacular - just a pair of earphones - but the staff in the Exeter store were every bit as friendly and enthusiastic as I've long since come to expect from RS. I sincerely wish all retailers could be as trustworthy and unpretentious as they are.

2026年9月16日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Great in personal experience at exter store

Great in person at your exter store. My kids had a great time on the F1 simulator whilst we discussed and bought some new speaker with Peter.
Your showroom staff member Peter has great knowledge and we decided on a different brand of speaker after speaking with him. Very happy with our purchase.

2026年9月26日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Used them before, superb.

Used them before. Superb service, great price, 6 year warranty. What's not to like?

2026年9月25日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

First class service as always I used to…

First class service as always I used to use a local independent company but he retired and since then everything I’ve had has been bought here. Tv is as good as expected I just wish my other one would have lasted till my insurance payment came the I would have had the top model but still might and give this one away

2026年9月24日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Every little detail matters to them

Every little detail matters to them: even though a small item was missing from my ‘open box’ turntable; having reported it, a new one was delivered DPD! Excellent.

2026年9月17日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Excellent

I've written several reviews for RS and they are all good. This remains the case particularly the staff at Exeter under the excellent oversight of Mark, the manager. Thank you.

2026年8月12日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

First Class Service

Ours has been first class customer experience with the team at Exeter Richer Sounds. A project to update our kit and equipment that started in March with an initial enquiry and has now completed with the last purchase this week.
We have felt completed supported with honest advice and feedback and this has ensured we now have what we wanted.

2026年9月20日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

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