Richer Sounds - Exeter レビュー 

3,058
TrustScore 5段階評価の5

4.9

89-91 Sidwell Street, EX4 6PH Exeter, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

First and foremost, we knew very little about hifi tech until we met Nick. Now we know a little bit more, our visit to Exeter Richer Sounds was very informative. What we installed at home was a super... もっと見る

企業が回答しました

5つ星のうち5の評価

Wonderful customer service. It began with a telephone call to ask about parking as bringing 98 year old with us and didn’t want her to walk too far. Very pleased to hear about on site parking. The ser... もっと見る

企業が回答しました

5つ星のうち5の評価

We knew we wanted a particular Tv; it was available at John Lewis with 5year guarantee & at Richer Sounds with a 6year guarantee so we chose the latter. We paid £10 extra for next day delivery. De... もっと見る

企業が回答しました

5つ星のうち5の評価

We’re very pleased with our new audio equipment. The chance to try out options in the demonstration room made all the difference as we ended up with completely different options to where we started. S... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

3058件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(3,058)

過去12か月のレビュー数: 25,159

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Very good team

First and foremost, we knew very little about hifi tech until we met Nick. Now we know a little bit more, our visit to Exeter Richer Sounds was very informative. What we installed at home was a super hifi system with everything we needed to start our journey into real sound and real enjoyable music. Thank you again Nick, you made our visit well worth while. H&M

2026年8月22日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Staff were very knowledgeable and…

Staff were very knowledgeable and helpful. Also very friendly and nothing was too much trouble for them. They made my shopping experience very good. Thank you

2026年8月18日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち4の評価

The TV I bought was not suitable they…

The TV I bought was not suitable they were very good when I took it back and refunded me straight away

2026年8月18日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Hi there,

We were very sorry to read that you were not satisfied with your purchase, but we are pleased to see that our colleagues were able to assist you with this matter promptly.

If there are any problems or you need any further assistance, please feel free to get in touch via our Customer Service team on 0333 900 0094 or customerservices@richersounds.com.

Many thanks,

The Customer Experience team

5つ星のうち5の評価

Ordered 77” OLED tv on Sunday delivered…

Ordered 77” OLED tv on Sunday delivered on Friday. Very helpful in store and very happy with tv. I also received free soundbar worth £999 and 15% cash refund from lg. better deal than j Lewis.

2026年8月16日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

We turned up not really knowing what we…

We turned up not really knowing what we wanted and Steve was able to help us navigate the variety of choice available to us to come to a nice choice of system. Good experince.

2026年8月15日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

I had an idea of what i wanted and…

I had an idea of what i wanted and after a long chat with Pete I made my choice....speakers and amp delivered. Speakers run in and all is fabulous.

2026年8月14日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Wonderful customer service

Wonderful customer service. It began with a telephone call to ask about parking as bringing 98 year old with us and didn’t want her to walk too far. Very pleased to hear about on site parking. The service in store was very professional, no hard sell and genuine interest in helping us decide. On collection day we arrived before opening time but we were invited in regardless, happy helpful staff. The TV was carried to the car for us too. Email contact was excellent and an altogether very easy and joined up experience.

2026年8月13日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

I've been using Richer sounds since…

I've been using Richer sounds since 2002 when we bought a new hifi system for a new house. I've been back many times, most recently for a replacement turntable for the one that, sadly, died after 43 years of use! Thanks, Richer Sounds, for all the help and advice!

2026年6月3日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Competitive price, excellent service.

We knew we wanted a particular Tv; it was available at John Lewis with 5year guarantee & at Richer Sounds with a 6year guarantee so we chose the latter.
We paid £10 extra for next day delivery. Delivery was well organised with good communication & the Tv was taken up to the first floor living room without any quibble.
Our son set up the Tv for us, although this is a service, paying, offered by Richer Sounds. We decided that the sound bar we’d ordered was not necessary so took it back to the shop, immediately refunded, pleasant service.

2026年8月17日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Great Service

Always get great products at great prices from Richer Sounds….. good reliable staff that know the products.

2026年5月2日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Called in to buy a lead to connect my…

Called in to buy a lead to connect my turntable to my Technics Streamer/CD and some decent speaker cable and the guys were extremely knowledgeable & helpful.
Highly recommend this Exeter store.

2026年8月8日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Although short-staffed due to illness I…

Although short-staffed due to illness I was given time explaining what I was looking for and at no stage felt rushed or pressured and was given sound advice on the options available.

2026年8月7日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Choose a physical shop you won’t regret it

I chose to use a shop rather than just online to support businesses in my area. I was met by Steve, who was available in just the right way, not an overbearing presence, but clearly on hand for questions. After looking at some tv’s I had already researched I asked for help and opinions. An extensive conversation followed and balanced view was presented clearly backed up by knowledge and experience of both products and customers including explaining, after I queried a better deal than online, that there are extra’s available in store that are not online. I left the store to think about it. After 4 days I called Steve. He remembered me and the deal was done remotely. The product was delivered efficiently and is great.
In summary an excellent retail experience.

2026年8月7日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

We’re very pleased with our new audio…

We’re very pleased with our new audio equipment. The chance to try out options in the demonstration room made all the difference as we ended up with completely different options to where we started. Staff were friendly and helpful and delivery was very quick and easy.

2026年8月7日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for your great feedback and for supporting local business.

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