Richer Sounds - Exeter レビュー 2,951

TrustScore 5段階評価の5

4.9

89-91 Sidwell Street, EX4 6PH Exeter, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Richer Sounds offers good advice, excellent service at outstanding prices. Who would want to go to competitors who charge higher prices for the same products, who have no expertise and who provide poo... もっと見る

企業が回答しました

5つ星のうち5の評価

The staff at Richer Sounds Exeter were extremely welcoming and knowledgeable, with Nick guiding me through my amp and speaker purchase. Absolutely spot on when it came to my requirements and the set u... もっと見る

企業が回答しました

5つ星のうち5の評価

So was looking to upgrade my usher s520 to ae1s 40th anniversary And Pete at Exeter was brilliant, always answered my emails great advice great price and the option to return for full refund... もっと見る

企業が回答しました

5つ星のうち5の評価

Exeter branch was incredibly helpful when I asked about an "open box" deal on a relatively high value item. They checked with the branches that had some, sent me photograph to see quality, then organi... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2951件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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5つ星のうち5の評価

Perfect!

First of all, my new TV is awesome. Service from the team at the Exeter branch was second to none, I was kept informed from the moment I ordered online to when I collected from the store, the guys even carried the TV out to my van for me. Cannot fault at all!

2026年3月20日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Good shop

We arrived before opening time and he ( I’ve forgotten his name ) opened the shop . Was very helpful and knowledgeable. My son bought an amplifier that was just what I wanted for my old hifi system . Would certainly recommend this shop .

2026年3月18日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Lovely TV

Easy to order and did a price match with no issues. Order delivered sooner that estimated, lovely TV no issues

2025年10月31日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Excellent service and no pushy selling

Firstly, I arrived before opening time and they very kindly allowed me in. Secondly, had good advice and no pushy selling and I ended up with a great set of headphones. Thanks to all. See you again.

2026年3月17日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Cool Speakers.

Hi, I recently bought a pair of speakers from Richer Sounds in Exeter. The speakers them selves are superb and have brought a new level of listening and enjoyment of music.
The staff there were extremely helpful and I would recommend them to everyone.

2026年3月17日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Fantastic service

Fantastic knowledge and service

2026年3月15日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Brilliant advice and knowledge!

The staff were warm and welcoming, knowledgable and understanding. They respected our budget and put together a package that absolutely met our needs. We're delighted

2026年3月16日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Great service

Great service, great value and delivered earlier than expected!

2026年3月13日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Fantastic service and advice from the…

Fantastic service and advice from the Exeter team especially Pete, Nick and Mark.
With their expertise, price matching and 6 year guarantees it’s a no brainer to buy from Richer Sounds.
I trust them wholeheartedly to make an informed purchase.

2026年3月13日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

An Outstanding Service

Pete, the sales manager who dealt with us was superb. His knowledge and expertise was outstanding. He provided my wife and I a balanced view of the TV makes and how they have improved over the years. Despite having a clear idea of the make we wanted, Pete demonstrated a number of sets to us, allowing us to change our original plan and purchase an LG television instead. The LG is spellbinding. I would thoroughly recommend it.

2026年2月16日
自発的なレビュー
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thank you for your wonderful feedback

5つ星のうち4の評価

Goodbye HarmonKarmon, hello Yamaha

I rang with a problem about my ageing AV amp and received clear and concise analysis that confirmed my fears. However, the process of buying a replacement was easy and, thanks to being a VIP member, not quite as expensive as it might have been. A new Yamaha RX-V4A AV amp arrived the next day. A little effort and an app later saw to setting up and the sound is great.
Once again, fab service from the team at Sidwell Street 👍🏻

2026年3月10日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks very much for taking the time to leave your review. I’m pleased the team were able to give you the advice that made the process of choosing a replacement as straightforward as possible.
It’s great to hear that the Yamaha RX‑V4A arrived so quickly, was easy to set up, and that you’re now enjoying the results — and we’re glad your VIP membership helped soften the blow of the upgrade!

If there’s anything else we can help with in future, please don’t hesitate to get in touch with us at..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

5つ星のうち5の評価

Richer Sounds

Exeter is so easy, on site parking on the edge of the town center. Very helpful and friendly knowledgeable staff. Great selection, great price, delivery and 6yr warranty. Definitely recommend

2026年3月9日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Exeter branch listened to my problem…

Exeter branch listened to my problem and responded positively with no quibble.
Remedial action was swift and efficient.
Repair turnaround was exemplary.

Made to feel a valued customer at every stage.

2026年3月3日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Excellent helpful support from Exeter…

Excellent helpful support from Exeter shop staff on telephone. Video projector ordered on line Saturday afternoon arrived Monday afternoon. I have been a Richer Sounds customer for 30 years and have always been delighted with the service you provide.

2026年3月7日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Great service from friendly…

Great service from friendly knowledgeable helpful staff. Many thanks.

2026年3月6日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

The staff were extremely helpful

The staff were extremely helpful, polite and friendly. I bought a new T.V. on Thursday and It was delivered on Monday. Very happy 😊

2026年3月5日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

I ordered click and collect in store

I ordered click and collect in store. The chap who picked my order offered to carry my REL subwoofer to my car. Nice.

2026年3月4日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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