Exeter branch was incredibly helpful when I asked about an "open box" deal on a relatively high value item. They checked with the branches that had some, sent me photograph to see quality, then organi... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Always great service from the guys at Richer Sounds. Visited the Exeter branch to trial a pair of Senheiser headphones. Wasn't allowed at a electrical store nearer to me but the guys at Richer Sounds... もっと見る
企業が回答しました
Amazing service. I'd been looking into buying a Blu-Ray player and emailed my local store (Exeter) to ask if it would be possible to have the Sony UBPX 700K put back for me for my week off. The... もっと見る
企業が回答しました
Went to pick up some reserved headphones, I didn't realise the shop wasn't open until 11 and I arrived well before that. The guy inside kindly let me in early to pick up the headphones. Always friendl... もっと見る
企業が回答しました
企業情報
当該企業による記述
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
連絡先
89-91 Sidwell Street, EX4 6PH, Exeter, 英国
- 0333 900 0061
4.9
優良
2942件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service in the shop and great…
Great service in the shop and great free delivery and a reliable delivery company who delivered on time and very helpful
2026年3月28日
Richer Sounds - Exeter からの回答
Thanks for your great feedback and for supporting local business.
great service
good service with online shop to include shop pick up for extra help if needed before using .
2026年3月27日
Richer Sounds - Exeter からの回答
Thank you for your wonderful feedback
Communication!
When I called to ask about availability of two items, it wasn’t made entirely clear when I could pick them up, so I made an unnecessary journey. However, the shop arranged for delivery in a couple of days. Also, when I enquired about a free Chord cable with the Roksan Caspian amp that was advertised I was told that wasn’t so - when I checked after getting home, it was still advertised on the website. Having said that, I was given a free optical cable because of my trouble, as well as honouring an in store price for the Attessa CD transport which was less than the advertised price, so all in all I was happy!
2026年3月28日
Decent staff 👌 Knew what I wanted and…
Decent staff 👌 Knew what I wanted and had it in store.
2026年3月28日
Richer Sounds - Exeter からの回答
Thanks for your great feedback and for supporting local business.
Really impressed with the team at…
Really impressed with the team at Richer sounds, very knowledgeable and extremely helpful. Would definitely purchase from Richer Sounds again.
2026年3月7日
Richer Sounds - Exeter からの回答
Thank you for your wonderful feedback
Knowledge
I always find the knowledge and helpfulness at Richer Sounds to be second to none.
2026年3月26日
Richer Sounds - Exeter からの回答
Thanks for your great feedback and for supporting local business.
Brilliant advice and customer service…
Brilliant advice and customer service from Pete in Exeter. Great deal on a superb TV, delivered within 24 hours!
2026年3月24日
Richer Sounds - Exeter からの回答
Thanks for your great feedback and for supporting local business.
An excellent retail experience
Prompt attention with focused answers which saves time and effort.
Selected appropriate equipment near to my price guide.
Spent time on how to set up my purchase which i subsequently found useful.
Overall a very good experience.
2026年3月24日
Richer Sounds - Exeter からの回答
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Very helpful and informative
2026年3月23日
Richer Sounds - Exeter からの回答
Thank you for your wonderful feedback
First time for years at richer…
First time for years at richer sounds,what a great experience, brought my first bit of hifi in 40 years,didn't realise you had free parking,joined vip club,will be back soon.
2026年3月21日
Richer Sounds - Exeter からの回答
Thanks for your kind review, we look forward to your next visit.
Always excellent service
2025年12月10日
Richer Sounds - Exeter からの回答
Thanks for your great feedback and for supporting local business.
Perfect!
First of all, my new TV is awesome. Service from the team at the Exeter branch was second to none, I was kept informed from the moment I ordered online to when I collected from the store, the guys even carried the TV out to my van for me. Cannot fault at all!
2026年3月20日
Richer Sounds - Exeter からの回答
Thanks for your kind review, we look forward to your next visit.
Good shop
We arrived before opening time and he ( I’ve forgotten his name ) opened the shop . Was very helpful and knowledgeable. My son bought an amplifier that was just what I wanted for my old hifi system . Would certainly recommend this shop .
2026年3月18日
Richer Sounds - Exeter からの回答
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Lovely TV
Easy to order and did a price match with no issues. Order delivered sooner that estimated, lovely TV no issues
2025年10月31日
Richer Sounds - Exeter からの回答
Thanks for your 5 star review, we look forward to seeing you again next time
Excellent service and no pushy selling
Firstly, I arrived before opening time and they very kindly allowed me in. Secondly, had good advice and no pushy selling and I ended up with a great set of headphones. Thanks to all. See you again.
2026年3月17日
Richer Sounds - Exeter からの回答
Thank you for your 5 star review, it’s lovely to read your comments.
Cool Speakers.
Hi, I recently bought a pair of speakers from Richer Sounds in Exeter. The speakers them selves are superb and have brought a new level of listening and enjoyment of music.
The staff there were extremely helpful and I would recommend them to everyone.
2026年3月17日
Richer Sounds - Exeter からの回答
Thanks for your kind review, we look forward to your next visit.
Richer Sounds - Exeter からの回答
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Brilliant advice and knowledge!
The staff were warm and welcoming, knowledgable and understanding. They respected our budget and put together a package that absolutely met our needs. We're delighted
2026年3月16日
Richer Sounds - Exeter からの回答
Thank you for your wonderful feedback
Richer Sounds - Exeter からの回答
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Richer Sounds - Exeter からの回答
Thank you for your 5 star review!
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