Always great service from the guys at Richer Sounds. Visited the Exeter branch to trial a pair of Senheiser headphones. Wasn't allowed at a electrical store nearer to me but the guys at Richer Sounds... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Always great service from the guys at Richer Sounds. Visited the Exeter branch to trial a pair of Senheiser headphones. Wasn't allowed at a electrical store nearer to me but the guys at Richer Sounds... もっと見る
企業が回答しました
Amazing service. I'd been looking into buying a Blu-Ray player and emailed my local store (Exeter) to ask if it would be possible to have the Sony UBPX 700K put back for me for my week off. The... もっと見る
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Went to pick up some reserved headphones, I didn't realise the shop wasn't open until 11 and I arrived well before that. The guy inside kindly let me in early to pick up the headphones. Always friendl... もっと見る
企業が回答しました
Great customer service, I have to admit I was not the easiest customer! I got some ex demo speakers, but then noticed a dent in them when unboxing, I then got new ones, but had a concern, which they t... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
89-91 Sidwell Street, EX4 6PH, Exeter, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Friendly knowledgeable staff, great to seeing staff enjoying what they do
Loyal staff helps when spending our money, been buying from same staff for nearly 10 years

Richer Sounds - Exeter からの回答
A very easy experience purchasing on-line and very easy collecting from local store (Exeter) who were very helpful

Richer Sounds - Exeter からの回答
I came in with someone I support who is neurodivergent and we were greeted by Mark at the Exeter branch. He went above and beyond to make his experience person centred and welcoming. Giving him the use of the experience room to try out many headphones which resulted in him buying the perfect pair to suit his needs. I highly recommend Mark and the Exeter branch for a knowledgeable and professional approach. Thanks guys.

Richer Sounds - Exeter からの回答

Richer Sounds - Exeter からの回答
It was the easiest and happiest purchase of a big ticket item I've ever made. I wanted to support a local company rather than a chain and I've always used Richer Sounds, previously in the south-east and now in Exeter. During my telephone call my previous purchase was quickly found and a new TV recommended compatible with my existing equipment. The payment system was easy and secure and my TV arrived at the predicted time the next day although it was a Saturday and I was able to install it and watch that day. Wonderful!

Richer Sounds - Exeter からの回答
Ordered speakers set online. Collect in-store real quick. Everything feels good.

Richer Sounds - Exeter からの回答
Organised, welcoming & knowledgeable. My requested set up was ready on arrival & I was given time (& tea 😎) so that I could play with it on my own in the demo room.
Mark in Exeter was great, thanks.
Also I like that the company is employee owned & that they are treated with respect.

Richer Sounds - Exeter からの回答
From the moment we walked in the door we were treated with curtesy and a very good understanding of our needs. Lloyd was very knowledgeable and helpful.

Richer Sounds - Exeter からの回答
I rang the Exeter branch on bank holiday Monday to ask advice regarding a couple of items. It is lovely to actually speak to a real person who answers the phone and is knowledgeable about products. I ended up ordering, and Peter advised delivery could be up to 5 days. My order arrived the following day. It's always a pleasure buying from Richer sounds as it's easy and fuss free.

Richer Sounds - Exeter からの回答
Having just received a record deck as a present from my children it was soon patently obvious that neither my speakers nor headphones were going to connect and I was left with only the sound generated by the deck.
Off to Richer Sounds who not only have free parking but give you the very best advice you can get.
Today after about a fortnight of worry I now have music to my ears and connected exterior speakers. The accessories to make this happen didn’t come cheap but it was well worth it for knowledge these guys have and a big thankyou to Nick that I am now listening to an LP without my wife shouting up the stairs “turn that bleep bleep racket down”
10 out of 10 for your help

Richer Sounds - Exeter からの回答
Excellent staff . Wise comparison to a product they did not have in stock
Very friendly.
Will use again

Richer Sounds - Exeter からの回答
Very helpful in advising us on our new tv purchase. I’m very particular and ask a lot of questions, nothing was too much trouble, Steve especially. Won’t go anywhere else for audio and visual.

Richer Sounds - Exeter からの回答
Look after your staff in Exeter they are very helpful and knowledgeable about the products. We had a very good experience coming to Richer Sounds. We were recommended to you and will not hesitate in recommending you to others. Very happy customer

Richer Sounds - Exeter からの回答
Great service again from Mark at Richer Sounds Exeter.Great 24 inch T V a wall mount.
Good delivery from DPD.
Thanks again Barry Wellington Somerset

Richer Sounds - Exeter からの回答
Excellent service with great advice on the TVs
Good explanation on the QLED tv.
Nick was helpful with good knowledge on the subject.

Richer Sounds - Exeter からの回答
After 20 years service my Cambridge Audio amp and CD player (also bought from Richer Sounds) finally failed and was swiftly replaced. The store in Exeter was more than helpful answering emails promptly and reserving my equipment choice for later collection that day. Very happy customer.

Richer Sounds - Exeter からの回答
Great service in the shop and great free delivery and a reliable delivery company who delivered on time and very helpful

Richer Sounds - Exeter からの回答
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