Richer Sounds - Exeter レビュー 2,942

TrustScore 5段階評価の5

4.9

89-91 Sidwell Street, EX4 6PH Exeter, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Always great service from the guys at Richer Sounds. Visited the Exeter branch to trial a pair of Senheiser headphones. Wasn't allowed at a electrical store nearer to me but the guys at Richer Sounds... もっと見る

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5つ星のうち5の評価

Amazing service. I'd been looking into buying a Blu-Ray player and emailed my local store (Exeter) to ask if it would be possible to have the Sony UBPX 700K put back for me for my week off. The... もっと見る

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5つ星のうち5の評価

Went to pick up some reserved headphones, I didn't realise the shop wasn't open until 11 and I arrived well before that. The guy inside kindly let me in early to pick up the headphones. Always friendl... もっと見る

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5つ星のうち5の評価

Great customer service, I have to admit I was not the easiest customer! I got some ex demo speakers, but then noticed a dent in them when unboxing, I then got new ones, but had a concern, which they t... もっと見る

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企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2942件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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5つ星のうち5の評価

Friendly knowledgeable staff

Friendly knowledgeable staff, great to seeing staff enjoying what they do
Loyal staff helps when spending our money, been buying from same staff for nearly 10 years

2026年4月13日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Great environment for neurodivergent people.

I came in with someone I support who is neurodivergent and we were greeted by Mark at the Exeter branch. He went above and beyond to make his experience person centred and welcoming. Giving him the use of the experience room to try out many headphones which resulted in him buying the perfect pair to suit his needs. I highly recommend Mark and the Exeter branch for a knowledgeable and professional approach. Thanks guys.

2026年4月16日
自発的なレビュー
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

5stars

As always, very helpful andpleasant

2026年4月10日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

A very happy experience

It was the easiest and happiest purchase of a big ticket item I've ever made. I wanted to support a local company rather than a chain and I've always used Richer Sounds, previously in the south-east and now in Exeter. During my telephone call my previous purchase was quickly found and a new TV recommended compatible with my existing equipment. The payment system was easy and secure and my TV arrived at the predicted time the next day although it was a Saturday and I was able to install it and watch that day. Wonderful!

2026年4月10日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Ordered Online and collected in-store

Ordered speakers set online. Collect in-store real quick. Everything feels good.

2026年4月9日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Organised & knowledgeable

Organised, welcoming & knowledgeable. My requested set up was ready on arrival & I was given time (& tea 😎) so that I could play with it on my own in the demo room.
Mark in Exeter was great, thanks.
Also I like that the company is employee owned & that they are treated with respect.

2026年4月8日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

From the moment we walked in the door…

From the moment we walked in the door we were treated with curtesy and a very good understanding of our needs. Lloyd was very knowledgeable and helpful.

2026年4月6日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Excellent customer service

I rang the Exeter branch on bank holiday Monday to ask advice regarding a couple of items. It is lovely to actually speak to a real person who answers the phone and is knowledgeable about products. I ended up ordering, and Peter advised delivery could be up to 5 days. My order arrived the following day. It's always a pleasure buying from Richer sounds as it's easy and fuss free.

2026年4月6日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Excellent advice and service

Having just received a record deck as a present from my children it was soon patently obvious that neither my speakers nor headphones were going to connect and I was left with only the sound generated by the deck.
Off to Richer Sounds who not only have free parking but give you the very best advice you can get.
Today after about a fortnight of worry I now have music to my ears and connected exterior speakers. The accessories to make this happen didn’t come cheap but it was well worth it for knowledge these guys have and a big thankyou to Nick that I am now listening to an LP without my wife shouting up the stairs “turn that bleep bleep racket down”
10 out of 10 for your help

2026年4月13日
自発的なレビュー
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Excellent staff and service

Excellent staff . Wise comparison to a product they did not have in stock
Very friendly.
Will use again

2026年4月4日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Very helpful in advising us on our new…

Very helpful in advising us on our new tv purchase. I’m very particular and ask a lot of questions, nothing was too much trouble, Steve especially. Won’t go anywhere else for audio and visual.

2026年4月1日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Good experience

Look after your staff in Exeter they are very helpful and knowledgeable about the products. We had a very good experience coming to Richer Sounds. We were recommended to you and will not hesitate in recommending you to others. Very happy customer

2026年3月26日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Great service again from Mark at Richer…

Great service again from Mark at Richer Sounds Exeter.Great 24 inch T V a wall mount.
Good delivery from DPD.
Thanks again Barry Wellington Somerset

2026年4月3日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Fantastic Service

After 20 years service my Cambridge Audio amp and CD player (also bought from Richer Sounds) finally failed and was swiftly replaced. The store in Exeter was more than helpful answering emails promptly and reserving my equipment choice for later collection that day. Very happy customer.

2026年4月3日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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