Bought an LG TV in 2022 and, as a VIP customer, had a free 6 yrs guarantee. The magic remote developed a fault (selector wheel collapsed). On Tuesday this week, I spoke to Pete at my local branch in... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Bought an LG TV in 2022 and, as a VIP customer, had a free 6 yrs guarantee. The magic remote developed a fault (selector wheel collapsed). On Tuesday this week, I spoke to Pete at my local branch in... もっと見る
企業が回答しました
The staff in the Exeter shop were courteous, helpful and gave me an excellent deal without any fuss or hard selling. The shop had a great range of goods and I got exactly what I wanted at first visit... もっと見る
企業が回答しました
I initially emailed the Exeter store asking about the item and I got a very quick reply from Steve confirming the item was in stock and could be delivered the following day. After a short exchange I... もっと見る
企業が回答しました
Helpful, informative and professional advice from the member of staff who served us. Willing to answer all our (sometimes naive) questions. Made our decision of which tv to purchase easy.
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
89-91 Sidwell Street, EX4 6PH, Exeter, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service from people that know what their talking about. Would'nt buy anywhere else. Thsnk you.

Richer Sounds - Exeter からの回答
Went to the shop got help from assistant i think he was the manager,he was a great help and very informative,took time to answer any questions we had and alround great service.

Richer Sounds - Exeter からの回答

Richer Sounds - Exeter からの回答
Excellent customer service we had to order our speakers that was on a Saturday and by Tuesday we had received them

Richer Sounds - Exeter からの回答
The staff had everything set up for my projector demo when I arrived and couldn’t have done more to make it better. Helpful, considerate, knowledgeable and friendly.

Richer Sounds - Exeter からの回答
An Excellent customer service. No problems with anything from a phone call to sorting out problem. Will definitely recommend.

Richer Sounds - Exeter からの回答

Richer Sounds - Exeter からの回答
Contacted via telephone. Order placed, completed via email / online. Goods arrived two days later. Can't fault that.

Richer Sounds - Exeter からの回答
Such helpful, knowledgeable staff, patiently went through all the options and went out of their way to make sure I had the best option for me.
Headphones have been a great success, good sound quality, easy to use, comfortable to wear

Richer Sounds - Exeter からの回答
Helpful staff, quick and efficient. Product in stock, delivered next day. Top level and pain free service to all at Richer Sounds plus their e-fulfilment team.

Richer Sounds - Exeter からの回答
Quick to recognise what I needed and very helpful in guiding me through all the issues.
Setting up was also very customer friendly. I am delighted with the new system.
The whole experience was excellent - would recommend highly.

Richer Sounds - Exeter からの回答
Brilliant no nonsense service from Steve. Great advice, deals, delivery and efficient buying process. No complaints at all.

Richer Sounds - Exeter からの回答
Richer Sounds staff were five star Delivery staff three star.

Richer Sounds - Exeter からの回答
Totally understand what I needed and excellent customer service.
Recently ordered a pair of Dali Opticon 6 speakers from the Exeter branch via email with an employee called Nick. He was extremely helpful and dealt with the purchase perfectly informing me when they were in stock ready for me to collect as that was my preferred method. Love the speakers very much. Thanks Exeter/Richer Sounds.

Richer Sounds - Exeter からの回答
Friendly, knowledgeable staff who offered us a wide range of buying options and explained things clearly. My wife and I will certainly shop there again.

Richer Sounds - Exeter からの回答
Great help and advice from the staff at Richer Sounds Exeter, as always.
The delivery of our Hisense mini led tv was organised and arrived within a few days, delivered by helpful van driver.
We haven't had the TV long so there is much to investigate.
The picture is sharp, colourful and bright. We do run it through an existing sound system. There are loads of 'apps' and Freely although new to us appears easy to navigate.
Thanks again to Richer Sounds Exeter.

Richer Sounds - Exeter からの回答
Friendly, informative assistance and advice received over the telephone by Paul pre-order, followed by the ease of ordering. TV was promptly delivered and set up was 'a doddle' - even for an 84-year-old !
Follow-up advice and attention to customer queries was also received promptly delivering a pleasing experience throughout.

Richer Sounds - Exeter からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。