Richer Sounds - Exeter レビュー 

3,064
TrustScore 5段階評価の5

4.9

89-91 Sidwell Street, EX4 6PH Exeter, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Helpful advice as ever, friendly service where nothing is too much trouble, a rarety nowadays. Mark and his team are all excellent with their knowledge & service, along with great value, we wouldn'... もっと見る

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5つ星のうち5の評価

First and foremost, we knew very little about hifi tech until we met Nick. Now we know a little bit more, our visit to Exeter Richer Sounds was very informative. What we installed at home was a super... もっと見る

企業が回答しました

5つ星のうち5の評価

My local (Exeter) branch of Richer Sounds provides consistently good, and personalised, service. Whether I’m purchasing new, or trading in existing Hifi for the next new shiny tech, Mark (the manager)... もっと見る

企業が回答しました

5つ星のうち5の評価

Very helpful, knowlegable staff who took time to explain tech and help us make our decisions. Competitive pricing. So refreshing to receive such great customer service. Will certainly recommend R... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

3064件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(3,064)

過去12か月のレビュー数: 23,666

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Organised & knowledgeable

Organised, welcoming & knowledgeable. My requested set up was ready on arrival & I was given time (& tea 😎) so that I could play with it on my own in the demo room.
Mark in Exeter was great, thanks.
Also I like that the company is employee owned & that they are treated with respect.

2026年4月8日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

From the moment we walked in the door…

From the moment we walked in the door we were treated with curtesy and a very good understanding of our needs. Lloyd was very knowledgeable and helpful.

2026年4月6日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Excellent customer service

I rang the Exeter branch on bank holiday Monday to ask advice regarding a couple of items. It is lovely to actually speak to a real person who answers the phone and is knowledgeable about products. I ended up ordering, and Peter advised delivery could be up to 5 days. My order arrived the following day. It's always a pleasure buying from Richer sounds as it's easy and fuss free.

2026年4月6日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Excellent advice and service

Having just received a record deck as a present from my children it was soon patently obvious that neither my speakers nor headphones were going to connect and I was left with only the sound generated by the deck.
Off to Richer Sounds who not only have free parking but give you the very best advice you can get.
Today after about a fortnight of worry I now have music to my ears and connected exterior speakers. The accessories to make this happen didn’t come cheap but it was well worth it for knowledge these guys have and a big thankyou to Nick that I am now listening to an LP without my wife shouting up the stairs “turn that bleep bleep racket down”
10 out of 10 for your help

2026年4月13日
自発的なレビュー
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Excellent staff and service

Excellent staff . Wise comparison to a product they did not have in stock
Very friendly.
Will use again

2026年4月4日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Very helpful in advising us on our new…

Very helpful in advising us on our new tv purchase. I’m very particular and ask a lot of questions, nothing was too much trouble, Steve especially. Won’t go anywhere else for audio and visual.

2026年4月1日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Good experience

Look after your staff in Exeter they are very helpful and knowledgeable about the products. We had a very good experience coming to Richer Sounds. We were recommended to you and will not hesitate in recommending you to others. Very happy customer

2026年3月26日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Great service again from Mark at Richer…

Great service again from Mark at Richer Sounds Exeter.Great 24 inch T V a wall mount.
Good delivery from DPD.
Thanks again Barry Wellington Somerset

2026年4月3日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Fantastic Service

After 20 years service my Cambridge Audio amp and CD player (also bought from Richer Sounds) finally failed and was swiftly replaced. The store in Exeter was more than helpful answering emails promptly and reserving my equipment choice for later collection that day. Very happy customer.

2026年4月3日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

great service

good service with online shop to include shop pick up for extra help if needed before using .

2026年3月27日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thank you for your wonderful feedback

5つ星のうち4の評価

Communication!

When I called to ask about availability of two items, it wasn’t made entirely clear when I could pick them up, so I made an unnecessary journey. However, the shop arranged for delivery in a couple of days. Also, when I enquired about a free Chord cable with the Roksan Caspian amp that was advertised I was told that wasn’t so - when I checked after getting home, it was still advertised on the website. Having said that, I was given a free optical cable because of my trouble, as well as honouring an in store price for the Attessa CD transport which was less than the advertised price, so all in all I was happy!

2026年3月28日
5つ星のうち5の評価

Really impressed with the team at…

Really impressed with the team at Richer sounds, very knowledgeable and extremely helpful. Would definitely purchase from Richer Sounds again.

2026年3月7日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Knowledge

I always find the knowledge and helpfulness at Richer Sounds to be second to none.

2026年3月26日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Brilliant advice and customer service…

Brilliant advice and customer service from Pete in Exeter. Great deal on a superb TV, delivered within 24 hours!

2026年3月24日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

An excellent retail experience

Prompt attention with focused answers which saves time and effort.
Selected appropriate equipment near to my price guide.
Spent time on how to set up my purchase which i subsequently found useful.
Overall a very good experience.

2026年3月24日
Richer Sounds - Exeter ロゴ

Richer Sounds - Exeter からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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