Had bought a Technics record player which, just over a year, went seriously wrong. RicherSounds got it collected. Several weeks, no info, then they informed me they were waiting for parts, a few days... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Richer Sounds offers good advice, excellent service at outstanding prices. Who would want to go to competitors who charge higher prices for the same products, who have no expertise and who provide poo... もっと見る
企業が回答しました
The staff at Richer Sounds Exeter were extremely welcoming and knowledgeable, with Nick guiding me through my amp and speaker purchase. Absolutely spot on when it came to my requirements and the set u... もっと見る
企業が回答しました
So was looking to upgrade my usher s520 to ae1s 40th anniversary And Pete at Exeter was brilliant, always answered my emails great advice great price and the option to return for full refund... もっと見る
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企業情報
当該企業による記述
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
連絡先
89-91 Sidwell Street, EX4 6PH, Exeter, 英国
- 0333 900 0061
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Simple straight forward information and…
Simple straight forward information and no attempt to rip you off. That's why Richer Sounds is ALWAYS outer first port of call, and usually our last.

Richer Sounds - Exeter からの回答
Ordered a Philips PHIL-24PHS6000 24"
Ordered a Philips PHIL-24PHS6000 24" which we were able to collect the following morning after receiving a phone call from the shop. The TV is great - very easy to set up and Freely works a treat via the internet as we have no aerial for this set.
The Richer team were as helpful as ever.

Richer Sounds - Exeter からの回答
Great help with a faulty dongle
Great help with a faulty BenQ tv dongle. We agreed it wasn't a very effective product and Mark at Exeter went so far as to refund the price of an Amazon Firestick bought elsewhere to replace it. Thoughtful and considerate customer service.

Richer Sounds - Exeter からの回答
After sales service.
I had a problem with a Hisense 32 inch tv which kept losing connection to my WiFi.
Very impressed with the way Richer dealt with the problem, Steve at the Exeter shop was brilliant and nothing was to much trouble in arranging a replacement.

Richer Sounds - Exeter からの回答
Recommend
Spoke to them on the phone, they ordered in the headphones. No issues what so ever. Recommend

Richer Sounds - Exeter からの回答
Good quick service and knowledge!
Excellent service from Richer Sounds Exeter and a great deal too!
Mark was really helpful and kindly gave me a gift voucher in lieu of speaker cable discount. He was very pleasant and helpful on the phone and the Monitor Audio Silver 100 7G are ridiculously good for the money sounding more like speakers at twice the price.

Richer Sounds - Exeter からの回答
Parking on site is very useful
Parking on site is very useful, I had already decided what Av Amp I wanted, the fact you give a six year warranty swayed it for me in your favour,
I’m a serial customer to Richer Sounds
I’m a serial customer to Richer Sounds. This is because I know the item I want will be very good at a very reasonable price - especially when their warranty cover is so good and quibble-free. Customer Service over the phone is fantastic - very patient and knowledgeable so you feel you’re being advised by a friend who knows their stuff.

Richer Sounds - Exeter からの回答
Great customer service from people who…
Great customer service from people who really know their stuff!
Came in for a TV wall bracket
Came in for a TV wall bracket. Goood advice given and, not the most expensive bought but the right product, was

Richer Sounds - Exeter からの回答
Helpful advice although the set up at…
Helpful advice although the set up at home for the speakers proved time consuming and trickier than awe had imagined.

Richer Sounds - Exeter からの回答
Excellent customer service
Excellent response to problem with my loudspeaker. Reported fault on phone line and when I went to shop they had been fully briefed on my complaint and were ready to replace my device without further explanation

Richer Sounds - Exeter からの回答
Amazing service
Amazing service. Purchased TV some time ago but had not finished the room it was going in. Once installed I found it was not right for what we needed. The team in Exeter exchanged it without any issues. Cannot speak highly enough of the Manager and his staff. Very pleased with the new TV.

Richer Sounds - Exeter からの回答
Excellent Customer Service at Richer Sounds
What a great place Richer Sounds is! Very friendly staff and nothing is too much trouble.
Good interaction with all staff and Nick has been superb with each visit and purchase. Well done Exeter!

Richer Sounds - Exeter からの回答
I knew the model of TV I wanted
I knew the model of TV I wanted, and I knew RS were offering a very good deal. So, that is where I shopped. I have had a radio off you some years ago, and knew your service was excellent. The bonus for us was, parking behind your store and delivery. Plus we could also purchase the same day a new TV wall bracket. Delivery was very professional, with a telephone check, call made to me to ensure packaging was undamaged, whilst the delivery team were at my property.

Richer Sounds - Exeter からの回答
Always very helpful and good service
Always very helpful and good service - and good prices!

Richer Sounds - Exeter からの回答
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