Had bought a Technics record player which, just over a year, went seriously wrong. RicherSounds got it collected. Several weeks, no info, then they informed me they were waiting for parts, a few days... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Richer Sounds offers good advice, excellent service at outstanding prices. Who would want to go to competitors who charge higher prices for the same products, who have no expertise and who provide poo... もっと見る
企業が回答しました
The staff at Richer Sounds Exeter were extremely welcoming and knowledgeable, with Nick guiding me through my amp and speaker purchase. Absolutely spot on when it came to my requirements and the set u... もっと見る
企業が回答しました
So was looking to upgrade my usher s520 to ae1s 40th anniversary And Pete at Exeter was brilliant, always answered my emails great advice great price and the option to return for full refund... もっと見る
企業が回答しました
企業情報
当該企業による記述
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
連絡先
89-91 Sidwell Street, EX4 6PH, Exeter, 英国
- 0333 900 0061
4.9
優良
2954件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent knowledge and advice on your…
Excellent knowledge and advice on your products. You do as you say and deliver on time and friendly and pleasant to deal with.
2026年3月4日
Richer Sounds - Exeter からの回答
Thank you for your wonderful feedback
I ordered click and collect in store
I ordered click and collect in store. The chap who picked my order offered to carry my REL subwoofer to my car. Nice.
2026年3月4日
Richer Sounds - Exeter からの回答
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Brilliant experience
Was given really good advice by a friendly member of staff for whom nothing was too much trouble.
2026年3月4日
Richer Sounds - Exeter からの回答
Thank you for your wonderful feedback
Went into Exeter branch for advice on tone arm calibration.
Went into Exeter branch for advice on my Rega P3, tone arm just wasn't calibrating. Although RS doesn't stock Rega, they were enormously helpful and resolved the issue in 10 minutes. Just part of the service I've grown to expect (and love) from every branch I've visited. Exceptional!
2026年3月3日
Richer Sounds - Exeter からの回答
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Thank you to Steve for making our…
Thank you to Steve for making our purchases easier. Honest and professional.
2026年3月1日
Richer Sounds - Exeter からの回答
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Richer Sounds - Exeter からの回答
Thank you for your 5 star review, it’s lovely to read your comments.
Very friendly staff explaining…
Very friendly staff explaining everything about the product I bought will definitely be back
2026年2月24日
Richer Sounds - Exeter からの回答
Thanks for your feedback, great to read you were happy with our service.
Friendly and helpful staff with great…
Friendly and helpful staff with great product knowledge.
2026年2月25日
Richer Sounds - Exeter からの回答
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Knowledgeable staff
I wanted some connectors for my speaker. I didn't know exactly what was wanted, so it was perfect that the man in the shop knew. I bought them, connected them and now I have stereo sound again. Thank you.
2026年2月21日
Richer Sounds - Exeter からの回答
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
A great experience .
A great experience and product im very impressed with everything, also as to speed of from time of order to the delivery exceptional in fact I received my order the next day . I highly recommend this company to any one looking there type of Equipment . A big thank you from me .
2026年2月24日
Richer Sounds - Exeter からの回答
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Brilliant service
Brilliant service. Would not hesitate to buy from them again. 6 year warranty was a godsend. Thankyou
2026年2月24日
Richer Sounds - Exeter からの回答
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Richer Sounds - Exeter からの回答
Thanks for your great feedback and for supporting local business.
Very good customer service
Very good customer service even though my booking for an appointment as a VIP club member had not been logged in.
I was listened to and sound advice given
2026年2月17日
Richer Sounds - Exeter からの回答
Thank you for your 5 star review, it’s lovely to read your comments.
Lloyd has been extremely helpful and…
Lloyd has been extremely helpful and supportive with any issues and new orders. Thank you for you help in getting my new Denon PMA-3000NE Amplifier and the Denon DCD-3000NE SACD / CD Player & the Denon DP-3000NE turntable.
I think the lot will work very well with my Bowers & Wilkins speakers. Again many thanks. Look forward to picking up the items...
2026年2月26日
Richer Sounds - Exeter からの回答
Thanks for your 5 star review, we look forward to seeing you again next time
Richer Sounds - Exeter からの回答
Thank you for your 5 star review!
Excellent service as usual from Richer…
Excellent service as usual from Richer Sounds - always the best!
2026年2月16日
Richer Sounds - Exeter からの回答
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Have purchased several tv sets from…
Have purchased several tv sets from richer sounds.
Would only consider them or John Lewis because of their customer service.
Highly recommended
2026年2月16日
Richer Sounds - Exeter からの回答
Thanks for your 5 star review, we look forward to seeing you again next time
Very polite informative guys I spoke…
Very polite informative guys I spoke to! A pleasure to deal with. Saved me around £500 by talking me into the necessary tv for my needs which another well know company nearly talked me out of!
Brilliant company :-)
2026年2月14日
Richer Sounds - Exeter からの回答
Thanks for your 5 star review, we look forward to seeing you again next time
Very competitive prices and service
Very competitive prices and service. A six-year guarantee too.
2026年2月14日
Richer Sounds - Exeter からの回答
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Refundable insurance premium if no claim
We had a 6 year insurance on a Humax, refundable if no claim. We asked for a refund after 6 years and got it instantly
2026年2月14日
Richer Sounds - Exeter からの回答
Thanks for your feedback, great to read you were happy with our service.
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