Richer Sounds - Glasgow レビュー 

5,036
TrustScore 5段階評価の5

4.9

57 Jamaica Street, G1 4NN Glasgow, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Simon, the member of staff at Glasgow Richer Sounds, quickly dealt with my query relating to the purchase of an Astell&Kern SP3000T Digital Audio Player. He telephoned back to confirm the price and d... もっと見る

企業が回答しました

5つ星のうち5の評価

Long term customer and richer sounds continue not to disappoint and live up to my high expectations Great prices , great service and (In the past ) great customer service No bullshit just a goo... もっと見る

企業が回答しました

5つ星のうち5の評価

Simon our salesperson was very informative about the item and showed all the features with great patience. He also advised of a deal that was available. He did not pressure in any way. The product ( A... もっと見る

企業が回答しました

5つ星のうち5の評価

Helpful and knowledgeable member of staff. Good to talk to someone rather than only looking on internet. The option of collecting from shop or a free delivery useful ( chose collection). Out of sto... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

5036件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.9

すべてのレビュー

(5,036)

過去12か月のレビュー数: 24,895

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I advise going in store to buy

The listening room is an essential part of selecting what you want for the sound you need if like me you are no expert. The in store help and advice to get you where you need to be is fantastic. I found my sound and I'm very happy.

2026年7月11日
Richer Sounds - Glasgow ロゴ

Richer Sounds - Glasgow からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Easy to order

Easy to order, knowledgeable assistant, who was able to answer all my questions. Delivery on time and straightforward.

2026年7月12日
Richer Sounds - Glasgow ロゴ

Richer Sounds - Glasgow からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

The technical team in Glasgow were…brilliant

The technical team in Glasgow were superb

However the delivery experience was an absolute nightmare

The delivery experience is one of the worst I have ever encountered

2026年7月12日
Richer Sounds - Glasgow ロゴ

Richer Sounds - Glasgow からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Great experience at Richer sounds…

Great experience at Richer sounds Glasgow very helpful,listened to what your are looking for giving good advice and let you listening to different options delivered on time.
New speakers and turntable sound is brilliant

2026年7月11日
Richer Sounds - Glasgow ロゴ

Richer Sounds - Glasgow からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Ordered over phone to store

Ordered over phone to store, staff were amazing worked with me and allowed me to make my purchase smoothly and I hung up feeling I was treated really fairly and with consideration as a customer. I criticised Richersounds many years ago out of my impatience but would like to point out I was wrong and they were right. This company has went beyond my expectations so many times, so sorry for getting it wrong and thanks for the amazing service.

2026年7月11日
Richer Sounds - Glasgow ロゴ

Richer Sounds - Glasgow からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

A satisfied customer

Spoke to Simon at Glasgow requesting a change to one of the “bundles”. He got my order processed quickly, getting me exactly what I wanted. The entire order arrived the following day. Absolutely no blame to Simon, but I ordered the wrong receiver. I thought the X2850H had an FM Tuner and only once I was hooking up the connections did I spot there was nowhere for an antenna to plug in. I re-read the description again and found where I’d gone wrong. It’s no big deal as all the stations I regularly listen to are available from the TuneIn app.
I’m very happy with the purchase and with Richer Sounds’ service.

2026年7月8日
Richer Sounds - Glasgow ロゴ

Richer Sounds - Glasgow からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Excellent service

Excellent service, so helpful and patient with my elderly father with severe hearing problems. Would highly recommend. Thank you Jordan and Tom

2026年7月6日
Richer Sounds - Glasgow ロゴ

Richer Sounds - Glasgow からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Spot on

Spot on. Fast delivery. Sorted minor issue promptly. Recommended.

2026年6月23日
Richer Sounds - Glasgow ロゴ

Richer Sounds - Glasgow からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Fabulous knowledgeable staff

Fabulous knowledgeable staff, nothing was a bother.

2026年7月7日
Richer Sounds - Glasgow ロゴ

Richer Sounds - Glasgow からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Great service again.

Great service again from Richer Sounds.

2026年7月5日
Richer Sounds - Glasgow ロゴ

Richer Sounds - Glasgow からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

That personal touch

That personal touch, was given great advice. Got what I needed at a great price. Simon was very good

2026年7月3日
Richer Sounds - Glasgow ロゴ

Richer Sounds - Glasgow からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Brilliant as always personal and…

Brilliant as always personal and straightforward service from decent people - it's so rare to find nowadays. Always my first choice.

2026年6月29日
Richer Sounds - Glasgow ロゴ

Richer Sounds - Glasgow からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Excellent service

Excellent service. Very friendly staff member. Would highly recommend!

2026年7月7日
Richer Sounds - Glasgow ロゴ

Richer Sounds - Glasgow からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Perfect item, lovely staff

Perfect item, lovely friendly communication, jolly store staff. Wouldn’t go anywhere else.

2026年7月5日
Richer Sounds - Glasgow ロゴ

Richer Sounds - Glasgow からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち4の評価

Record player not working but sorted quickly

Had a record player delivered to the house, but the turntable didn’t work. After a handful of emails to manufacturer they agreed it was faulty and suggested I take it back to the store, or could be delivered, and it would be fast-tracked- agreed to pick it up in store (Glasgow), meant to be on Tuesday (after emails ended Saturday) but got a call from store on the Monday to tell me it was in. Since the fault was not visible with the last one I asked for it to be checked, and they confirmed fine on a call back to me 5 minutes later. Oh and was given £30 of a discount (about 15%). Happy in the end.

2026年7月4日
Richer Sounds - Glasgow ロゴ

Richer Sounds - Glasgow からの回答

Thank you for leaving us a review, we're sorry that there issues with your first turntable of course, although it's good to read you are now happy. Please do contact the store directly should you need any further help.

The Customer Experience team

5つ星のうち5の評価

Deal with in confidence

These guys are the best to deal with. Really know there stuff and go above and behond

2026年7月3日
Richer Sounds - Glasgow ロゴ

Richer Sounds - Glasgow からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Richard Sounds is a truly wonderful…

Richard Sounds is a truly wonderful company. We have always as a family bought from the above.last month one of my nephews noticed our Samsung 75”TV picture was not as sharp. Spoke to the manager in Glasgow store who informed me we were still in warranty by One month of a Six year term ! he arranged for TV to be checked and picked up back by company called TVR the back lights were replaced and TV is as good as new.We have never had to use this facility but on this rare occasion we did and it was stress free. Thanks again Richer Sounds. John (Glasgow)

2026年6月29日
Richer Sounds - Glasgow ロゴ

Richer Sounds - Glasgow からの回答

Thanks for your feedback, great to read you were happy with our service.

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