A fault on product made me seek a replacement The online experience to get advice was quick and resolved my query The assistance from staff in store was absolutely excellent Product delivered q... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
A fault on product made me seek a replacement The online experience to get advice was quick and resolved my query The assistance from staff in store was absolutely excellent Product delivered q... もっと見る
企業が回答しました
Very knowledgeable team, really easy to deal with, very helpful and patient with my enquiries. No high pressure sales Kept well informed about my delivery - items I purchased were out of stock. De... もっと見る
企業が回答しました
Made phone call and was given excellent information and price for goods.Shipping was excellent.Had no problems with purchase.Member of staff was very helpful and polite,which I don't always find these... もっと見る
企業が回答しました
Simon was really friendly and helpful during my visit and great at answering all my questions. The delivery arrangements for the product were excellent - it was really well packaged and arrived even q... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
57 Jamaica Street, G1 4NN, Glasgow, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service, got what I came in for 👍 Very refreshing with a salesperson who knew what i wanted and didnt try to sell me something i didnt need.

Richer Sounds - Glasgow からの回答
Was served within a minute of entering the shop.your employee asked if I was ok and could he help me.The Dvd player was in my possesion ,and in a bag,with no fuss and I left on cloud nine with my newest piece of tech!!

Richer Sounds - Glasgow からの回答
Clear efficient sales and Simon was a very informative salesperson
He answered all my queries
The 6 year guarantee also helped me make a decision
Competitive pricing

Richer Sounds - Glasgow からの回答
Great knowledge and service at the Glasgow store, as always. A+++

Richer Sounds - Glasgow からの回答
Excellent, helpful staff have me the opportunity to try my headphones before buying. Agreed to price match another retailer.

Richer Sounds - Glasgow からの回答
Great help getting my samsung , good communication. Speedy delivery and great price.

Richer Sounds - Glasgow からの回答
Stephen has been super helpful and patient. Trustworthy and honest advice and support. Competitive pricing.

Richer Sounds - Glasgow からの回答
I called the Glasgow store, unsure of what I should purchase. Alan, the Store Manager was very patient, very knowledgeable and left me with two TV options.
I called back at 16.55hrs and ordered one. It arrived at 12.05 hours the following day. Amazing service.
Thank you.

Richer Sounds - Glasgow からの回答
I had a great experience when buying a new turntable and speakers. Simon and the staff are very knowledgeable. I explained exactly what set up I had and how I wanted to integrate the new system, they talked me through exactly what I had to do and provided me with all the cables and made the install I done very easy. I did run into a bit of a hiccup but I called them and they went over everything with me until we found the problem and got it resolved. Very helpful and they didn't rush me. When I'm ready to upgrade I definitely won't be going anywhere else.

Richer Sounds - Glasgow からの回答
First rate buying experience with plenty of technical advice.

Richer Sounds - Glasgow からの回答

Richer Sounds - Glasgow からの回答
The team at Richer Sounds always take the time to listen and help. It’s a proper customer service and much better than simply buying online.

Richer Sounds - Glasgow からの回答
As always, helpful and informed staff who always provide good advice and don't try and make you "overspend" on hifi .

Richer Sounds - Glasgow からの回答
I am at the stage now where I dont shop anywhere else for HiFi or TV - and I buy quite a lot for both myself and my business. The team in Glasgow are fantastic - on the last purchase they even opened the shop early for me so I could collect my items. Ofcourse, before a big purchase I always shop around for pricing info, when the guys can they will price match on a like for like basis and also advise when not comparing like for like, They will always try and do me a good deal either way. My only issue with the Glasgow store is location - be prepared for the multi-story car park and a couple of minutes walk - not ideal but the team do help - or do as I do - tell the team you are coming, they have the stuff ready and I stop on the double yellow lines and we load the car very quickly. I have only ever had one issue - a faulty remote - they helped immediately and we discovered that the issue was me not the remote. This is not a buy and forget people store - you are made welcome, you are remembered, you have the distinct impression that these guys are here for you long term and they will help if things go wrong. The very opposite of box shifters - they are skilled, knowledgeable and helpful. I have bought everything from brand new, open box, ex display - and the quality and service is exactly the same.

Richer Sounds - Glasgow からの回答

Richer Sounds - Glasgow からの回答
Friendly staff instore who know what they're talking about, Also provide a decent warranty and offer good prices.

Richer Sounds - Glasgow からの回答
Above and beyond, found the tv I needed for my wife in a nursing home, delivered the next day, excellent service thank you.
John Finnigan.

Richer Sounds - Glasgow からの回答
Amazing service, kept me updated and helped get the TV to the car. I love the 6 year guarantee included at no extra cost, it gives me full faith in my purchase

Richer Sounds - Glasgow からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。