Richer Sounds - Glasgow レビュー 

5,038
TrustScore 5段階評価の5

4.9

57 Jamaica Street, G1 4NN Glasgow, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Simon, the member of staff at Glasgow Richer Sounds, quickly dealt with my query relating to the purchase of an Astell&Kern SP3000T Digital Audio Player. He telephoned back to confirm the price and d... もっと見る

企業が回答しました

5つ星のうち5の評価

Long term customer and richer sounds continue not to disappoint and live up to my high expectations Great prices , great service and (In the past ) great customer service No bullshit just a goo... もっと見る

企業が回答しました

5つ星のうち5の評価

Simon our salesperson was very informative about the item and showed all the features with great patience. He also advised of a deal that was available. He did not pressure in any way. The product ( A... もっと見る

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5つ星のうち5の評価

Helpful and knowledgeable member of staff. Good to talk to someone rather than only looking on internet. The option of collecting from shop or a free delivery useful ( chose collection). Out of sto... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

5038件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(5,038)

過去12か月のレビュー数: 23,568

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent service

Excellent service

2026年6月5日
Richer Sounds - Glasgow ロゴ

Richer Sounds - Glasgow からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Top class service

Excellent service instore very knowledgeable, explained differences of each model. Practical demonstration.

2026年6月5日
Richer Sounds - Glasgow ロゴ

Richer Sounds - Glasgow からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Tangent cd III

Ordered my new cd player over the phone. Chap was super friendly and helpful. Ordered and was given free next day delivery. Card payments are given through a link to your email which I also liked as you weren't saying your details over the phone. As with most things sold by richer sounds the cd player itself is excellent and doesn't skip even my old scratched cd's. All in all a great experience

2026年6月5日
Richer Sounds - Glasgow ロゴ

Richer Sounds - Glasgow からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

I visited the Glasgow store on 9 June…

I visited the Glasgow store on 9 June 2026 looking for advice on purchasing a HI FI system,
I spoke with David one of the Sales Advisors at some length and his help was oustanding,his knowledge helped guide me through the various options in my budget and I never felt pressured at any time.
Refreshing to speak to someone who had a real passion for what he was doing.Almost made my mind up of what to buy now and will certainly be using Richer Sounds.

2026年6月9日
自発的なレビュー
Richer Sounds - Glasgow ロゴ

Richer Sounds - Glasgow からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Exceptional customer service.

The customer service was exceptional on every occasion that contact was required. The product (speakers) were exactly as promised, delivered promptly and in perfect condition and better than expected.

2026年6月1日
Richer Sounds - Glasgow ロゴ

Richer Sounds - Glasgow からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Five stars

Five stars. Thank you Simon and Alan

2026年6月3日
Richer Sounds - Glasgow ロゴ

Richer Sounds - Glasgow からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Stephen, what a guy.

Stephen in the Glasgow store is next level. Was very helpful in setting me up with a price match against Costco for a new TV and helped me humph it into a taxi when it wouldn't fit in the car!

2026年2月16日
Richer Sounds - Glasgow ロゴ

Richer Sounds - Glasgow からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Simon and the guys were great as usual…

Simon and the guys were great as usual , very knowledgeable and friendly and always great deals to be had. Thanks again

2026年5月31日
Richer Sounds - Glasgow ロゴ

Richer Sounds - Glasgow からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Good quick service

Good quick service. Helpful staff.

2026年6月1日
Richer Sounds - Glasgow ロゴ

Richer Sounds - Glasgow からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち4の評価

Helpful staff

2026年6月1日
Richer Sounds - Glasgow ロゴ

Richer Sounds - Glasgow からの回答

Thanks for taking the time to leave your review, it’s great to see you had a positive experience overall. Of course If there’s anything at all that could have made it a full 5-star visit, we’d genuinely welcome the feedback so we can keep improving.

If you’d like to share more, please feel free to get in touch at..

seniorcomplaintsteam@richersounds.com

The Richer Sounds team

5つ星のうち5の評価

Great service

Great service. Really helpful.

2026年6月1日
Richer Sounds - Glasgow ロゴ

Richer Sounds - Glasgow からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

From the point of sale to the delivery…

From the point of sale to the delivery I was informed of the company’s procedures and found this information helpful and no pressure was put on me to by one product or another sales person was extremely knowledgeable and helpful five stars to this store and thank you

2026年5月31日
Richer Sounds - Glasgow ロゴ

Richer Sounds - Glasgow からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

I only phoned Richer sounds

I only phoned Richer sounds, Glasgow for details of a product & ended up buying an OLED TV & sound bar. Simon was extremely helpful, knowledgeable & friendly. It was easy & reassuring. Thank you Simon.
The delivery was excellent, plenty of notice given & delivered at the time specified.
All this and a 6 year warranty - fabulous!
Altogether first class. I would definitely use them for future purchases.

2026年5月23日
Richer Sounds - Glasgow ロゴ

Richer Sounds - Glasgow からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Great choice and good prices

Great choice, great in store expertise, good, competitive prices. I’ve been using Richer Sounds for 40 years and highly recommend them. Charlie at the Glasgow store was brilliant, very knowledgeable.

2026年5月30日
Richer Sounds - Glasgow ロゴ

Richer Sounds - Glasgow からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

I am always happy to give my business…

I am always happy to give my business first to Richer Sounds. I have a long history of getting the best deals, service and genuine product knowledge and recommendations for my needs. Love Richer Sounds!

2026年5月28日
Richer Sounds - Glasgow ロゴ

Richer Sounds - Glasgow からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Projecting a great image

Initial meeting with Simon was great. He understood what i was looking for and pointed me in the right direction offering me a great deal rather than pushing the most expensive option.
Quote promptly provided and reply to additional query answered quickly.

Despite shop just closing due to bank holiday, the guys let me in to make my purchase on my second visit even though it was 10 minutes after closing time.

Sale went through and as promised my goods arriving tomorrow free of charge and inside the expected timescale.

Just need a good result for Scotland v Haiti to make purchase worthwhile 😄

Great service, great delivery definitely would recommend

Thanks chaps 👍

2026年5月25日
Richer Sounds - Glasgow ロゴ

Richer Sounds - Glasgow からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Friendly and helpful staff every…

Friendly and helpful staff every time,always a joy to shop in there

2026年5月23日
Richer Sounds - Glasgow ロゴ

Richer Sounds - Glasgow からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Great all round experience

Great all round experience, very knowlegable and friendly staff, who explain everything, they do what they say they will do.
Highly recommended

2026年5月24日
Richer Sounds - Glasgow ロゴ

Richer Sounds - Glasgow からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Richer Sounds have very efficient customer service.

I have pre-ordered a turn table needle and instead if delivery to my place, course it thru their branch hear in Glasgow. They were kind enough to inform me every time there is an update on the delivery process. Efficient service and happy with the product.

2026年5月19日
Richer Sounds - Glasgow ロゴ

Richer Sounds - Glasgow からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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