Richer Sounds - Hull レビュー 

2,245
•
TrustScore 5段階評価の5

4.9

88-90 Prospect Street, HU1 3RT Hull, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I was greeted by Joey at the Hull branch and he listened to what I wanted and he provided me with what I needed. I have worked in the retail business for over 35 years and found the service excellent... もっと見る

企業が回答しました

5つ星のうち5の評価

We received good helpful advice to make our purchase of a new tv set. In addition we also received great help to claim cash back Through the 6 year guarantee on our previous faulty set. Which redu... もっと見る

企業が回答しました

5つ星のうち5の評価

Exceptionally Excellent Service from Richer Sounds, my tv after 4years was not repairable so under the 6 year guarantee I was credited with half of the original price against a new tv .Thanks to David... もっと見る

企業が回答しました

5つ星のうち5の評価

Wanted some specific speaker cable. The RS website gave me exact details of how much was available in each store to the nearest metre, and the price per metre. Visited Hull store. Very pleasant sta... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2245件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(2,245)

過去12か月のレビュー数: 24,562件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great all round service

Great in store advice. Ordered turntable and speakers over the phone. When turntable arrived the veneer was chipped. Chappers was excellent in arranging a replacement and collection of damaged item within 2 days. Would definitely use the Hull store again.

2026年9月26日
Richer Sounds - Hull ロゴ

Richer Sounds - Hull からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Excellent staff

Great knowledge from all the staff in hull Paul the manager is very helpful and always has time for everyone in the store very friendly and great customer service

2026年9月24日
Richer Sounds - Hull ロゴ

Richer Sounds - Hull からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Great service

Great service, from the hull branch

2026年9月23日
Richer Sounds - Hull ロゴ

Richer Sounds - Hull からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Excellent customer care. …

All companies should adopt the same customer care as Richer Sounds. Their help was so appreciated by me. Deliveries where exceptionally quick. When I had a problem they sorted it quickly(my fault, not theirs). A first class company that I would be happy to use again.

2026年9月16日
Richer Sounds - Hull ロゴ

Richer Sounds - Hull からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Great company to deal with

Great company to deal with, great price i paid for my tv. second time i bought from these, delivered when I needed at no cost. Free 6 year warranty, you have to be nuts not to buy from Richersounds

2026年8月28日
Richer Sounds - Hull ロゴ

Richer Sounds - Hull からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Was looking for a new TV so popped in…

Was looking for a new TV so popped in to ask about what is recommended. The staff where very helpful and knowledgeable so i went ahead and ordered it for delivery and had peace of mind with their 6yr warranty offered with the TV i chose and if you are not happy in first days of owning there is no hassle on sorting out a return which is a bonus.
Very happy as a first time customer to the store.

2026年9月8日
Richer Sounds - Hull ロゴ

Richer Sounds - Hull からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Rel subwoofer

Went into Richer sounds for a small TV which we are Happy with . Talking about speaker improvements got a Rel subwoofer. So happy with the advice

2026年9月7日
Richer Sounds - Hull ロゴ

Richer Sounds - Hull からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち4の評価

Always a good experience shopping at…

Always a good experience shopping at richer sounds.
Although stock levels seem to be lower on many items nowadays.

2026年9月12日
Richer Sounds - Hull ロゴ

Richer Sounds - Hull からの回答

Thank you for your feedback and for taking the time to leave us a review.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

5つ星のうち5の評価

Richer Sounds Hull superb.

Richer Sounds Hull. Once again I found the purchase experience so straightforward and friendly.
Chappers made parting with money so easy!
From start to finish a pleasant transaction.
Delivery was next day and good communication ensured that I was fully informed and aware of delivery time.
The Marantz cd player has lived up to my expectations and using my Cambridge aud500 phono interconnects I now can fully enjoy the superb sound stage and clarity of my music. Great service once again!

2026年9月9日
Richer Sounds - Hull ロゴ

Richer Sounds - Hull からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち4の評価

When I called on the phone the manager…

When I called on the phone the manager (Paul) was very helpful .. but was not around when I visited the store to view the TV. I was then helped by another very knowlegedable and helpful guy (Kal) who gave me a quotation but when I called to confirm the order, he was not around and whoever was meant to call me back never did! In the end I called again and placed the order. So - very helpful and very knowledgeable staff who were empowered to construct a deal - but the lack of continuity re a single point of contact is a little disappointing. Great products at great prices though and so well worth persevering!

2026年9月1日
Richer Sounds - Hull ロゴ

Richer Sounds - Hull からの回答

Thank you for your feedback and for taking the time to leave us a review.

Whilst we were pleased to read that our colleagues were helpful and knowledgeable, we appreciate the lack of continuity would have been frustrating for you and will be sure to pass this feedback on to our Hull colleagues.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

5つ星のうち5の評価

Superb Helpful Service

Extremely helpful staff member who discussed the TV and the advice confirmed my choice and collected TV from shop the next day. The large item was placed in my car by the shop staff. Great service and great TV.

2026年9月2日
Richer Sounds - Hull ロゴ

Richer Sounds - Hull からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Very experienced and knowledgeable…

Very experienced and knowledgeable staff.Kal was very helpful, he advised me on everything I needed and fitted everything I wanted into the budget I wanted to spend.

2026年9月1日
Richer Sounds - Hull ロゴ

Richer Sounds - Hull からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Very helpful staff

Very helpful staff in Hull store - explained about my purchase. Have bought from this shop before and would definitely purchase from them again.

2026年8月29日
Richer Sounds - Hull ロゴ

Richer Sounds - Hull からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Great staff & service

Id like to thank the staff of Richer Sounds for their outstanding customer service, across several branches - Sheffield, York and Hull. Today at Hull, Kal went above and beyond to patiently explain and recommend products which met my needs. He gave us insightful information and was pleasant and supportive. A great deal was achieved and I am looking forward to trying out my new products. Thanks Kal and the Richer Sounds Team. Great Staff and service.

2026年9月5日
自発的なレビュー
Richer Sounds - Hull ロゴ

Richer Sounds - Hull からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

A local store is which I've always used…

A local store is which I've always used for my hifi products and even though I've left the city, I still returned to buy my latest purchase. The prices beat everyone else, the staff were really very helpful even loading it into my car, when picking it up, and anything I needed help,assistance or advice they was there and very very knowledge, they are the institution to go for all your hifi, TV , speakers etc.

2026年8月27日
Richer Sounds - Hull ロゴ

Richer Sounds - Hull からの回答

Thank you for your 5 star review!

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報