Richer Sounds - Leicester レビュー 

2,457
TrustScore 5段階評価の5

5.0

163 London Road, LE2 1EG Leicester, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Went into the Leicester branch with a basic idea of what I wanted in terms of hifi. After spending some considerable time with Jason I now have an amazing set up at home where I can listen to my vinyl... もっと見る

企業が回答しました

5つ星のうち5の評価

Richer Sounds approach to customer engagement is second-to-none. They actually have phone numbers for branches, which are answered by a real, knowledgeable person. I phoned about the availability in o... もっと見る

企業が回答しました

5つ星のうち5の評価

Wonderful advice and great service re a new TV and wall mount. I’d tried various stores for a particular TV but they had no stock. Leicester was the only store that suggested a slightly better mod... もっと見る

企業が回答しました

5つ星のうち5の評価

Called into Leicester branch, as my elderly turntable gave up.All staff exceptional, going above and beyond, without pressure to sell me something that was above my capabilities or budget. Found me t... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

5.0

優良

TrustScore 5段階評価の5

2457件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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5.0

すべてのレビュー

(2,457)

過去12か月のレビュー数: 24,524

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

First class support

Despite several changes to the system ordered Richer sounds were really helpful throughout the process

2026年2月26日
Richer Sounds - Leicester ロゴ

Richer Sounds - Leicester からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Excellent service

Excellent service, good communication, prompt delivery, happy to price match and even beat other competitors. Would certainly recommend.

2026年2月12日
Richer Sounds - Leicester ロゴ

Richer Sounds - Leicester からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Experienced and helpful advice

Very good discussion with the branch manager before I made a purchase. He was well informed and gave good advice. Cost of tv and soundbar was fair but I would like to have been given the option of having packaging removed and system set up as well as disposal of old tv. Overall though, I think this is a good source fir electronics.

2026年2月21日
Richer Sounds - Leicester ロゴ

Richer Sounds - Leicester からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

The customer service is so good it’s…

The customer service is so good it’s unreal. 6 years warranty on tv’s that are honoured without quibble. Wouldn’t give Curry’s the business if they were half the price and the last firm on earth.

2026年2月19日
Richer Sounds - Leicester ロゴ

Richer Sounds - Leicester からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Excellent customer service

All the staff are very good especially Tony & Levi

2026年2月19日
Richer Sounds - Leicester ロゴ

Richer Sounds - Leicester からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Professional & friendly.

Ordered item on line to be picked up at Leicester shop. I didn't look at opening times, so I turned up about 11 am the store was still closed but Seb let me in to pick my order up.

2026年2月9日
Richer Sounds - Leicester ロゴ

Richer Sounds - Leicester からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Great experience at Richer Sounds.

Great advice and help getting exactly what suited our needs.
The staff at Leicester were very friendly and knowledgeable. We will definitely be using Richer Sounds again.

2026年2月9日
Richer Sounds - Leicester ロゴ

Richer Sounds - Leicester からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Good Service

Ordering Process simple. Good Value for Money. Communications and Service from Levi at the shop 5☆.

2026年2月9日
Richer Sounds - Leicester ロゴ

Richer Sounds - Leicester からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Sonos purchase experience

Went into the store to view product and the members if staff were really welcoming and attended to me within 5 mins and it was the same over the phone and when I went to collect my items. Thank you team for a great customer experience.
The Sonos ultra arc and subwoofer 4 are really worth it. Need to download the app to change the equaliser setting though, which isn’t to bad in a digital world. But you Danny change locally. Sound quality is spot on and makes a great theatre entertainment system.
Easy to setup as well. Took me a couple of days to settle in with it.

2026年2月7日
Richer Sounds - Leicester ロゴ

Richer Sounds - Leicester からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Outstanding Service from Levi – A Credit to Richer Sounds Leicester

I don’t often write reviews, but Levi at the Leicester store truly deserves one. From start to finish, he went above and beyond to help me choose a new TV. I visited the store several times, and every single time Levi remembered me, picked up the conversation where we left off, and made the whole experience feel relaxed and personal.

He took the time to talk me through a wide range of TVs, openly discussing the pros and cons of each without ever being pushy. He really listened to what I wanted, showed me the exact features I was interested in, and never once tried to rush me or steer me towards something that didn’t feel right. His honesty and genuine approach built a level of trust you don’t often find in retail.

It was that trust and transparency that ultimately made me choose to buy from Richer Sounds and specifically from Levi. I even joked with him about a poor experience I’d had at John Lewis, where you expect service to go above and beyond, but unfortunately it didn’t. Levi completely exceeded those expectations without trying.

Outstanding customer service from start to finish. A real credit to the store and the brand.

2026年1月9日
自発的なレビュー
Richer Sounds - Leicester ロゴ

Richer Sounds - Leicester からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Good website and excellent guarantee

Good website and excellent guarantee. When I phoned the shop the guy I spoke to was very knowledgeable and helpful. Arrived 3 working days later and TV looks great.

2026年2月6日
Richer Sounds - Leicester ロゴ

Richer Sounds - Leicester からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Confident shopping experience …

I visited your Leicester store with total confidence after all the on-line reviews and wasn't at all disappointed. The service I received was second to none from Jason senior advisor (I believe that was his name 'sorry')
I didn't feel pressured and was given great advice on TV products from a very knowledgeable advisor,
I ended up with a OLED TV..
Will definitely recommend R/Sounds to family and friends.

2026年1月29日
Richer Sounds - Leicester ロゴ

Richer Sounds - Leicester からの回答

Thanks for your kind review, we look forward to your next visit.

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