Richer Sounds - Lichfield レビュー 1,853

TrustScore 5段階評価の5

4.9

46 Birmingham Road, WS13 6GF Lichfield, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I will probably repeat what other people are saying, but the greatest thing about Richer Sounds, in general, is that friendly atmosphere. There is no force, to sell you something, or to sell you the m... もっと見る

企業が回答しました

5つ星のうち5の評価

The sales assistants literally went through all the amplifiers they had in stock as i didnt want to leave without one. It was very close to closing time so I left happy after purchasing the Audiolab 9... もっと見る

企業が回答しました

5つ星のうち5の評価

Luca was excellent in his advice to me and I'm well happy with deck and speakers a step back in time playing albums thank you

企業が回答しました

5つ星のうち5の評価

I needed a new tv for my holiday home that provided good quality/ value for money sub £500. The team at Lichfield store were great with my wish-list and pointed me towards some various options includi... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

1853件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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5つ星のうち5の評価

I will probably repeat what other were saying... top of the top

I will probably repeat what other people are saying, but the greatest thing about Richer Sounds, in general, is that friendly atmosphere. There is no force, to sell you something, or to sell you the most expensive gear, what is nice. You are arriving, explaining your situation, what you are looking for, maybe letting the guys know your picks, they're asking for your sound taste, type of music you're listening to, room size, if it's acoustically treated, etc. Full, professional, based on experience and your circumstances,advice. You can for example say that, I wanted to buy this amp, but the seller will tell you: for you and your circumstances, I can personally advise you to buy this amp, which is slightly cheaper, it doesn't have something, but for example have a better components, build quality or a sound signature is leaning towards your sound taste, or... instead of this one, maybe you can spend slightly more but.... There is no pressure, just reasonable advice. I have been shocked that couple months ago I came to but a streamer and a seller still remembered me

2026年5月13日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Sound advice

2026年5月14日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Great knowledge

Great knowledge

2025年8月16日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち3の評価

Ordered Sony tv click ,and collect…

Ordered Sony tv click ,and collect because I did not want to wait in for a delivery-next day!- rang up 2 days later for a progress but told it was not there yet,and were unable to track a click and collect-called in to the shop whist in town on Thursday for an update-not there-Tom -very helpful-checked the computer to find it had been delivered the next day day but put on the wrong shelf and did not generate an email or text to say it was there

2026年5月7日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thanks for taking the time to leave your review. I’m sorry the Click & Collect process didn’t work as it should on this occasion of course.

Your TV was delivered to store on time, having been ordered on the bank holiday so despatched the following day, but appears to have been booked in incorrectly meaning the store failed to contact you.

We’ll be feeding this back with the team, to ensure they learn from their mistake, and the customer service team will also be reaching out to you directly to follow this up.

seniorcomplaintsteam@richersounds.com

Apologies again,

Tom Griffiths
Head of Customer Experience
Richer Sounds

5つ星のうち5の評価

Fantastic service!

Fantastic service!

2026年5月6日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Understanding Technology!

Great communication in understanding what I required. I only ever buy fro Richer Sounds due to knowledge of staff.

2026年4月30日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

The sales assistants literally went…

The sales assistants literally went through all the amplifiers they had in stock as i didnt want to leave without one. It was very close to closing time so I left happy after purchasing the Audiolab 9000a with a nice discount. Even though I wasnt intending on spending anywhere near that amount.

2026年5月4日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Excellent service

Excellent service, pleasant helpful staff. Very good value for money

2026年5月2日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Great

Staff are welcoming and very knowledgeable. Prices are reasonable and they do a price match guarantee. Nice to get that personal touch.

2026年4月27日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Really helpful staff

Really helpful staff - Tom was spot on and even carried the speakers on on the car for my wife. Will be spending even more there - great experience at Lichfield

2026年4月23日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Excellent service all round

Excellent service all round. Luca is great at explaining every details. great end user experience. highly recommend.

2026年4月23日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Total professional service from the…

Total professional service from the moment you enter the store, great selection of TV’s with top advice and guidance given by sales staff. Very happy with purchase, delivery and installation.

2026年4月19日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Bought the Argon TT MK2 semi auto turn…

Bought the Argon TT MK2 semi auto turn table. The advice from Tim was very well received and useful. This quality turn table has really complicated my Techniques Hifi. Excellent service.

2026年4月20日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Very helpful

Very helpful , was able to listen to the amp before l purchased it very noligable staff which helps a lot. Coming back in a few weeks time for new compact disc ayer . Thank-you to staff at litchfield branch .

2026年4月18日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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