During the last couple of visits we’ve felt like staff are rushing and as if there was a big queue when in fact nobody had been waiting. However our last visit on 09/10/26 restored all our faith. The... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
During the last couple of visits we’ve felt like staff are rushing and as if there was a big queue when in fact nobody had been waiting. However our last visit on 09/10/26 restored all our faith. The... もっと見る
企業が回答しました
Professional in every way, from Luca at sales process guiding two old fogeys who were buying their first SMART TV and didnt really understand what they wanted, through smooth and timely delivery to... もっと見る
企業が回答しました
Dealt with the Lichfield store for the purchase of a Wiim Pro streamer. Ordered online and collected the next day from store. Sadly around an hour after setting up the unit failed, quickly emailed... もっと見る
企業が回答しました
I bought myself a new amplifier and speaker cable from the Lichfield branch. Luca has outstanding product knowledge, really took the time to explain my whole system set-up, and even explained how I sh... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
46 Birmingham Road, WS13 6GF, Lichfield, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Answering the phone in a timely polite manor, very competitive pricing with price match if you happen to find product cheaper.
Extremely quick delivery even if product not instock at local store with a 1 hour
Delivery notice time slot.
Excellent service from the Lichfield store as per usual.
Thank you Dawn the manager and team.

Richer Sounds - Lichfield からの回答
So easy to talk to someone real not a recording or AI 🙂
Everything was straight forward and with exceptional professionalism.
We have bought from this company before and will not hesitate to buy again .

Richer Sounds - Lichfield からの回答
Excellent customer service from start to finish. Reserved my surround sound system over the phone, picked up the same day and a customer service agent helped me load to my vehicle. Definitely use again, thank you.

Richer Sounds - Lichfield からの回答
An error with the courier meant delayed receipt of my order but the staff at Lichfield went out of their way to sort it out. Offered home delivery, calling immediately when it arrived.
It’s not just how a shop works when it all goes smoothly, but also when things happen that are out of their control. Great staff.

Richer Sounds - Lichfield からの回答
Excellent advice over the phone and then flexibility when the Richer Sounds payment line failed (apparently not unknown) to take payment from my card. Quick delivery to store and flexibility when to pick up. Will certainly use again!

Richer Sounds - Lichfield からの回答
Tom's knowledge on a wide range of subjects was very helpful in making my choice of tv and he then helped transfer a large and heavy package into my car.

Richer Sounds - Lichfield からの回答
Luca was most helpful in guiding us to our choice of TV. Knowledgeable but no pressure to make a decision. Only slight downside we had to wait a week for delivery.

Richer Sounds - Lichfield からの回答
James was extremely helpful, and knowledgeable.
He gave me plenty of time to listen to the quality of each set of speakers, answering all my questions and remaining impartial which enabled me to make an informed decision on which speakers to buy to give me the best quality of sound from my new Naim streamer. all staff members were polite and helped loading my system into the car.

Richer Sounds - Lichfield からの回答

Richer Sounds - Lichfield からの回答
From the moment I went into the store Dawn from the Lichfield store , made sure I found the ideal tv and sound bar to suit my needs,she was very informative and helpful,no pressure just good advice, definitely recommend anyone to go to Richer sounds first before going anywhere else,best advice and prices, nothing to lose, everything to gain,

Richer Sounds - Lichfield からの回答
I made a couple purchases at the Lichfield branch, very helpful staff and talked me through various systems for the size of my room etc. I got speakers and an amp which sound great for my LP's which still sound as good as a CD even being 40+ years old!

Richer Sounds - Lichfield からの回答
My telephone enquiry was handled promptly and politely. My instore purchase was easy and efficient.

Richer Sounds - Lichfield からの回答

Richer Sounds - Lichfield からの回答
Great in-shop support to help me purchase a TV that covered all the options I required.

Richer Sounds - Lichfield からの回答
Helpful advice. 6 year guarantee. Plus my TV of choice was in stock and carried to my car.

Richer Sounds - Lichfield からの回答
Good advice and helped with my purchase when a few card issues popped up from overseas

Richer Sounds - Lichfield からの回答
Helpful staff but long wait for phone to be picked up.

Richer Sounds - Lichfield からの回答
Very helpful positive visit helping me to buy a new tv

Richer Sounds - Lichfield からの回答
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