We went to this store for one particular model of TV after having researched online beforehand. The member of staff was very friendly and quickly and correctly sussed that we were looking to... もっと見る
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Can’t praise the team In Lichfield enough - recently bought a Sony TV and they were knowledgeable, so helpful, friendly and even though they did not have the TV in their store I still had it the follo... もっと見る
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Dawn , whom I found out later is the manager, was friendly, welcoming and knowledgeable. I was a returning customer but my first time in the Lichfield branch. I had an idea of the tv I wanted but Dawn... もっと見る
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The staff at Richer Sounds Lichfield Branch were amazing and so helpful. They were also so friendly and gave me the advice/ information that I needed to purchase mu Samsung OLED TV. I couldn’t thank t... もっと見る
企業が回答しました
企業情報
当該企業による記述
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
連絡先
46 Birmingham Road, WS13 6GF, Lichfield, 英国
- 0333 900 0089
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We I’m looking for audio or quality tv…
We I’m looking for audio or quality tv my first port of call is Richer Sounds.
Tim at the Lichfield branch gave first class service and advice.

Richer Sounds - Lichfield からの回答
Staff were very helpful and knew what…
Staff were very helpful and knew what they were talking about.
Very informative regards offers and best tv for me,
I was made to feel very welcome and pleased to be a Richer Sounds customer.

Richer Sounds - Lichfield からの回答
Really good communication product…
Really good communication product arrived swiftly and store contacted me to say it was ready for collection

Richer Sounds - Lichfield からの回答
Great items
Great items, service, knowledge and best of all the 6 year warranty, very few places offer this as standard

Richer Sounds - Lichfield からの回答
Sonos Sound Bar
looking for a new soundbar and although I had a good ides what I wanted, it was good to run my thoughts pas your knowledgeable assistant who convinced me my decision was right.

Richer Sounds - Lichfield からの回答
The staff member at Richer sounds was…
The staff member at Richer sounds was really helpful and full of information that made me pick the right items... I would really recommend Richer sounds at Lichfield...

Richer Sounds - Lichfield からの回答
the young man who served me was very…
the young man who served me was very friendly and helpful, keep up the work to all,!david

Richer Sounds - Lichfield からの回答
Long time Richers Sounds user
I have used Richer sounds to build my Hi Fi system from the 80's through to the current day. Great to have such a local shop based in Lichfield that offers great prices and service.

Richer Sounds - Lichfield からの回答
prompt repayment when i cancelled my…
prompt repayment when i cancelled my position on the waiting list for the freely box

Richer Sounds - Lichfield からの回答
Just excellent customer service
Just excellent customer service, even when I had an issue with a purchase it was sorted out immediately. First class as always.

Richer Sounds - Lichfield からの回答
As always staff are knowledgeable …
As always staff are knowledgeable and very friendly. Would recommend Richer Sounds if unsure on what you want to purchase

Richer Sounds - Lichfield からの回答
I knew exactly what I wanted
I knew exactly what I wanted, a pair of Sonos 100 speakers in white. I telephoned one of the stores and spoke to a really polite, efficient male (sorry cannot remember his name). The speakers were slightly cheaper then the Sonos website and the thing that really sealed the deal was 6 year warranty 👍🏻 I had 3 months interest free credit which the staff talked me through, it was so easy! I paid a little extra for next day delivery and everything was perfect 👌 I’ve used Richersounds on previous occasions and cannot fault them!

Richer Sounds - Lichfield からの回答
Not only did I get good advise the…
Not only did I get good advise the product turned up earlier than expected. Great

Richer Sounds - Lichfield からの回答
I will probably repeat what other were saying... top of the top
I will probably repeat what other people are saying, but the greatest thing about Richer Sounds, in general, is that friendly atmosphere. There is no force, to sell you something, or to sell you the most expensive gear, what is nice. You are arriving, explaining your situation, what you are looking for, maybe letting the guys know your picks, they're asking for your sound taste, type of music you're listening to, room size, if it's acoustically treated, etc. Full, professional, based on experience and your circumstances,advice. You can for example say that, I wanted to buy this amp, but the seller will tell you: for you and your circumstances, I can personally advise you to buy this amp, which is slightly cheaper, it doesn't have something, but for example have a better components, build quality or a sound signature is leaning towards your sound taste, or... instead of this one, maybe you can spend slightly more but.... There is no pressure, just reasonable advice. I have been shocked that couple months ago I came to but a streamer and a seller still remembered me

Richer Sounds - Lichfield からの回答
Luca was excellent in his advice to me…
Luca was excellent in his advice to me and I'm well happy with deck and speakers a step back in time playing albums thank you

Richer Sounds - Lichfield からの回答
Ordered Sony tv click ,and collect…
Ordered Sony tv click ,and collect because I did not want to wait in for a delivery-next day!- rang up 2 days later for a progress but told it was not there yet,and were unable to track a click and collect-called in to the shop whist in town on Thursday for an update-not there-Tom -very helpful-checked the computer to find it had been delivered the next day day but put on the wrong shelf and did not generate an email or text to say it was there

Richer Sounds - Lichfield からの回答
Bernie in the Lichfield branch was very…
Bernie in the Lichfield branch was very helpful and knowledgeable, I love this shop.

Richer Sounds - Lichfield からの回答
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