Richer Sounds - Lichfield レビュー 

1,992
•
TrustScore 5段階評価の5

4.9

46 Birmingham Road, WS13 6GF Lichfield, GB

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

During the last couple of visits we’ve felt like staff are rushing and as if there was a big queue when in fact nobody had been waiting. However our last visit on 09/10/26 restored all our faith. The... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent as always - had exactly the monitor I wanted in stock and at the best price. Speedy collection process and was able to park right outside the door. Friendly, helpful staff too. Recommended.

企業が回答しました

5つ星のうち5の評価

Professional in every way, from Luca at sales process guiding two old fogeys who were buying their first SMART TV and didnt really understand what they wanted, through smooth and timely delivery to... もっと見る

企業が回答しました

5つ星のうち5の評価

Dealt with the Lichfield store for the purchase of a Wiim Pro streamer. Ordered online and collected the next day from store. Sadly around an hour after setting up the unit failed, quickly emailed... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

1992件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.9

すべてのレビュー

(1,992)

過去12か月のレビュー数: 24,662件

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5つ星のうち5の評価

Awsome prices

Awsome prices, awsome service.

2026年4月16日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

All the staff was very helpful 👍 ,I…

All the staff was very helpful 👍 ,I recommend this place for sound lovers and I will buy more products.
Thank you.

2026年4月11日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

walk straight in to pick up my gaming…

walk straight in to pick up my gaming monitor, a sale assistant meet me checked my order that is in the back sir and carried it out and straight to my car what great service

2026年4月11日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Demo for CD player was great

Demo for Marantz CD player was arranged. Item in stock and great price with 6 year warranty. Thanks to Luca in the store.

2026年4月11日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Very well informed service at the shop

Very well informed service at the shop. They listen to needs and give very sound advice. They help with carrying purchases into customers' cars. Thank you

2025年12月21日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Very helpful and efficient

Very helpful and efficient. Reinforced why I keep returning to richer sounds. Have been a customer since the 90s.
Can't fault them

2026年4月2日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Great service as always

Previous experience made me return to Richer Sounds to order a new TV.
I have always found the staff in Lichfield store to be friendly and knowledgable.
However, I ordered the TV as collect from store on the website as the wording on the website was a little ambiguous and made me think the TV was in stock in Lichfield. Had I of known the TV had to be delivered to Lichfield for my collection, I'd have just had it delivered straight to my house. A minor blot though and won't stop me using Richer Sounds again in the future.

2026年4月1日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Great service - start to finish

I had an idea what I was looking for when I called in but, I was able to discuss and obtain advice from your colleague (Luca) which was really helpful. The equipment was ordered in and delivered to the store (at my request). In the interim, Luca had prepared my speaker cables (fitted with Chord banana plugs) so that all was ready when I went to collect the equipment. He then assisted me in taking the gear to my car.

2026年3月29日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Really helpful store manager at the…

Really helpful store manager at the Litchfield branch gave us exactly the deal we were hoping for

2026年3月30日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Tom was wonderful

Tom was wonderful. He made up my speaker cables and banana plugs. He insisted! Worked really well. Really happy. Great service. We will return again.

2026年3月29日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Helpful and friendly

I was able to try multiple headphones in my own time. I was not pressured to purchase, while being offered advice when request ed.

I was happy to purchase. Much better in person than direct from a website or chain store

2026年3月21日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Arcam cd5

Always a great service from the people in this shop.

2026年3月25日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Great prices

Great prices, prompt delivery and helpful staff in Lichfield Branch

2026年3月25日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち4の評価

Easy ordering and purchase online

Easy ordering and purchase online. Delivery to Lichfield store was prompt and very helpful service when collecting the tv.

2026年3月23日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

We appreciate you taking the time to leave us a review! We're so glad the online ordering process was smooth and that our Lichfield store were their usual helpful selves. Feel free to get in touch if we can be of any help to you..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

5つ星のうち5の評価

Excellent Service Second to None

My wife and I arrived at Richer Sounds, Lichfield and found the shop closed, it was about 11am.
I pressed the door bell and then read the opening times in the window, the shop didn't open until Noon!!!!
As we turned away we saw a gentleman waving at us from the back of the showroom. It turned out to be Tim who then opened up the shop early and guided us through all the range so that we were able to buy the right (for us) TV.
We then said that we would go for a coffee whilst in the Town.
He told us to leave the car in the Richer Sounds Car Park and call in on our way back and he would then load the TV so that it wasn't on display to any passing low life.
I am 68 years old and bought my first HiFi separates from Richer Sounds in Birmingham well over 40 years ago. I have never been anywhere else since as I know the prices will be keen and the excellent service second to none.

2026年3月23日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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