Amazing customer service.Absolutely no reason anyone should be buying from Amazon for their hifi / TV. great advice given and if you sign up you receive 6 year warranty and price offers. So good.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Amazing customer service.Absolutely no reason anyone should be buying from Amazon for their hifi / TV. great advice given and if you sign up you receive 6 year warranty and price offers. So good.
企業が回答しました
Excellent experience at Richer Sounds - very knowledgeable, helpful and accommodating team! Thank you so much for all your help, especially Alex and Malek (Tooley Street) and Tim and Joe (Chiswick)! H... もっと見る
企業が回答しました
Let’s even leave out the amazing projector I got and let’s talk about the customer service.top notch!! Mr robin was on great great service and in my opinion should be given a triple raise
企業が回答しました
Superb customer service. We spent quite some time listening to the sound systems we purchased. They were knowledgeable and super helpful. 100% recommend.
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
100 Tooley Street, SE1 2TH, London, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Richer Sounds - London Bridge からの回答
I've been using Richer sounds for many years,the service has been second to none,they always go above & beyond, prices are always good, also really like the VIP offers

Richer Sounds - London Bridge からの回答
The customer service great particularly from Robin who I met in the London Bridge branch and who helped me to choose a music centre which took out the stress out of trying to make a decision. Robin also kindly offered to assemble the music centre at my home which was really appreciated.

Richer Sounds - London Bridge からの回答
A very friendly, knowledgeable salesperson in the store helped me to make my decision on a new piece of hi-fi. Thank you.

Richer Sounds - London Bridge からの回答
Excellent customer service from real people. Price matched a product even when they weren't obliged to. Fast Delivery. Would recommend.

Richer Sounds - London Bridge からの回答
Able to view the AV receiver in the shop with knowledgeable advice from the staff. Easy to order and pay, delivered the next day to my home. Denon AVR has great sound, good connectivity, easy to set up

Richer Sounds - London Bridge からの回答
Went into the London Bridge branch, needed a large screen TV, and audio receiver for my client.
Terry was incredibly knowledgeable, and gave me a further discount on the items I purchased.
Perfect.

Richer Sounds - London Bridge からの回答

Richer Sounds - London Bridge からの回答

Richer Sounds - London Bridge からの回答
I have purchased from Richer Sounds a few times, but this was the first time I visited one of the stores.
I had planned on purchasing an EVO150 SE, but was not sure about getting speakers for it at this time.
I had the EVO 150 confused with the cheaper EVO one.
Malik sorted out my confusion and set up the experience room for me to try the EVO 150combined with a pair of DALI Oberon 5's.
I was very impressed, but being concerned about the ability to use wireless headphones with the system, Malik organised a demo of this feature. It is important as this system is for the living room and sometimes I want to listen to music while my wife is watching TV.

Richer Sounds - London Bridge からの回答
Fantastic service & a great price too.
No pressure at all to buy and all options laid out to me and recommendations good and bad.
Didn't honestly think I would have been in a position to purchase what I did but being a VIP member also helped as well as Robin at London bridge helping to get in my price range.

Richer Sounds - London Bridge からの回答
Friendly staff and very helpful. In particular nice that they held the item for a few days until I could get to the shop.

Richer Sounds - London Bridge からの回答

Richer Sounds - London Bridge からの回答
I bought some earbuds, performance of which was disappointing ( developing a terminal fault within 12 months of purchase). Staff were very understanding, interested to learn more and friendly in processing my refund credit.

Richer Sounds - London Bridge からの回答
As always, excellent service online and in-store at London Bridge, cheaper than anywhere else and with a 6yr guarantee.

Richer Sounds - London Bridge からの回答
Ordered late in the day from warehouse and collected on second day after. Staff were polite and helpful, making a handle for my item. London Bridge store.

Richer Sounds - London Bridge からの回答
Excellent advice from Terry and good prices. Terry took the time to understand our needs and to consider how best RS could help.

Richer Sounds - London Bridge からの回答
Called for a bit of advice which was freely given and spot on, made a purchase and received my items the next day as promised, worked perfectly….happy days! Thanks for your advice and excellent customer care.

Richer Sounds - London Bridge からの回答
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